Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1185 of 1927 Re: 2005 Freestar tranny [tervmom]
Apr 07, 2010 (4:19 am)
I want this taken care of..... I am udderly pissed off about this. My 2005 freestar quit on me 2 days ago...quote $1000-$1600, after diagnosis $3000-$3300...... WHAT THE HECK FORD!!!! With all of these complaints seriously you want someone to get killed before anything is done....I am sure that this has caused some accidents. I was on the e-way when mine just quit!!!! I am outraged!!!!! I have owned nothing but fords my whole life, my father worked for them and is retired from there. Come on really I will never by a ford again unless this gets paid for!!!!! 5 years old and 80,000 should not have happened!!!
#1186 of 1927 Re: 2005 Freestar tranny [steph_mc]
Apr 07, 2010 (11:40 am)
GOOD LUCK STEPH.... BEEN GOING ON 2 YRS. SINCE MY TRANNY WENT OUT. FORD, NASH, OR OBAMA CARES! HUBBY'S 71, STILL WORKS, ONLY CAR WE'LL HAVE SOON. TIME FOR TRANNY TO QUIT AGAIN.
AGAIN, GOOD LUCK..WE'RE STUCK WITH FORD'S TRASH....UNLIKE TOYOTA...
#1187 of 1927 Re: 2005 Freestar tranny [steph_mc]
Apr 07, 2010 (12:24 pm)
Welcome to our nightmare. First, thank God no one got hurt when your transmission failed. Second, PLEASE file a complaint with NHTSA and also the Center for Auto Safety via their websites. NHTSA is the goverment agency that is tasked with protecting us, the consumer, from defects such as the defect in the Freestar transmission. They are currently investigating the situation and it is CRUCIAL that they be notified of each and every failure. This will help them see that this is not an isolated or even a contained problem and therefor, requires immediate action on their part such as a recall. I have been fighting this battle for over 2 years now and we are finally getting some results. Please stay engaged in this forum and this issue. Also, contact every elected representative that you can, at every level of goverment, and also your state's Attorney General and make them aware of this issue. Further, contact all of your local media outlets, TV and newspaper, and let them know as well. Finally, tell everyone you know or meet that drives a Freestar to be aware of this problem. You just might save their life.
#1188 of 1927 Re: Freestar Transmissin Woes [jgenovese]
Apr 08, 2010 (2:21 pm)
My wife's van (2004 Ford Freestar) has the same problem. She drove it the night before, then got in it the next morning and it wouldn't move. We are trying to find a used one but after seeing all these posts, I don't know what we will do. It only has 67,000 miles so, it should have been good to go for another 67,000 in my opinion.
#1189 of 1927 Re: Freestar Transmissin Woes [kfrw0z]
Apr 08, 2010 (2:50 pm)
We are up to nearly 1200 posts on this forum alone and hundreds of complaints to NHTSA and the Center for Auto Safety yet Ford still refuses to acknowledge that there is a problem, falsely claims that the complaints are focused primarily on the cost of the repairs and not the safety aspect, and blames the customer for somehow causing the failures which, based on what I have learned from an industry expert, are clearly due to a defect.
Maybe when NHTSA is done trying to put Toyota out of business because they are a foreign manufacturer and compete w/ GM which is now owned by US, the taxpayers, they will hold Ford accountable for this debacle.
In the meanwhile, we can only hope that no one is killed as a result of this defect. (It is my personal belief that there has/have already been a fatality/fatalities as a result of this defect however; the incidents either have not been properly attributed to this failure or there has been some sort of deal worked out to protect Ford.)
#1190 of 1927 Re: 2005 Freestar tranny [jgenovese]
Apr 08, 2010 (4:09 pm)
Well, my 2004 Freestar torque converter just went AGAIN! We had it replaced at 79,000 miles and now tonight driving my daughter home from college it went again at 130,000miles. We had it towed home and not sure of what to do with it. Ford just can't get away with this. There was no warning....just like before. Why can't something be done about this!
#1191 of 1927 Re: 2005 Freestar tranny [misty10]
Apr 08, 2010 (5:30 pm)
Nothing will be done because the system is corrupt. Rotten to the core.
I learned that NHTSA does not have the engineers to do the research so they are dependent on the car manufactures to figure out the problem. Then, many of the NHTSA people will work for the vehicle manufactures.
Sorry to say this, but I feel that nobody really cares about the hard working people of this country except to collect their tax money and give it to the CEOs who run this country.
They all need a Scrooge moment!
#1192 of 1927 Re: 2004 freestar Transmission failed last night [jrodimon]
Apr 09, 2010 (12:32 pm)
I just sent the following email to both
Susan Collins and Olympia Snowe of Maine, I hope one of the two will help us out.
I would love to see someone ask Ford questions about the Ford Freestar Transmission Problems. There are hundreds of complaints to the NHTSA and thousands of post at Edmunds.com about transmissions that fail without notice. This is a link to my post on Edmunds http://townhall-talk.edmunds.com/direct/view/.f0fb94a/999#MSG999
I have lauched a formal complaint with the NHTSA and spent thousands on a new transmission that will also fail due to the defect.
I am not sure what else to do but there are thousands of hard working Amercians having to pay money they don't have to fix cars that the manufacturer denies there is a problem with.
I had to take a loan from my retirement account to fix my car.
#1193 of 1927 2004 Mercury Monterey
Apr 10, 2010 (9:35 pm)
My 2004 Mercury Monterey Trans ( I believe identical to Ford Freestar) went down in highway last week 67K. Without any warning (alarm or light) lost power. I was driving in FL turnpike in heavy traffic with my whole family w/ kids, thank! God, we escaped without any major accident. I was immediately pulled into a roadside without getting rear ended. I tried but didn't able to put to any gear, heard only bird chirping sound from the engine. Contacted my mechanic and he told trans pump may had blown up. After stranded for more than 3 hours, I had it towed to my mechanic almost 73miles and had to pay $300 towing fee out of my pocket. Van is in well maintained condition so decided to replace w/ factory built one for $3100 (w/ 3yr and 100,000 waranty). Mercury dealer quoted $3500-$4000. Ford /Mercury should recall these vehicles to fix this transmission failure problem and not to put Ford customer in extreme danger. I already put a complain in NHTSA website.
#1194 of 1927 Re: 2004 freestar Transmission failed last night [jrodimon]
Apr 12, 2010 (5:53 am)
Outstanding. Good work. This is exactly the kind of thing we all need to be doing to keep the momentum going and ratchet up the pressure on Ford and NHTSA.