Last post on May 22, 2013 at 1:13 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1129 of 1891 Re: Another one bites the dust. [ [filosophy]
Feb 17, 2010 (11:49 pm)
I am sorry for your Fallstar. If I were you I would trade that vehicle away. I'd just traded mine last week, Yes! I've lost money but at least I don't have to worry again. This might help you to report this problem here in Canada.
God Bless your Family!
Here's the email response to my letter to Transport Canada:
Thank you for your inquiry to Transport Canada:
Transport Canada is aware of the transmission problems with the 2004-2005 Ford Freestar. In order for us to proceed, we require additional information. We request that you complete our on-line complaint form. Please include your vehicle's seventeen digit vehicle identification number(VIN), current kilometerage, a narrative of the incident or problem, along with all other pertinent and contact information.
Please visit our webpage at:
We provide the following additional information and explanation:
Transport Canada administers the Motor Vehicle Safety Act. This act provides that if a vehicle manufacturer becomes aware of a defect that may affect the safe operation of a motor vehicle, they are required by this Act and Canadian law to notify the Minister of Transport, and the owners of the affected vehicles that a Safety-Related Defect exists. The defect must occur without prior warning to the vehicle operator, and affect a certain identifiable group or class of vehicles.
Transport Canada's mandate does not permit us to negotiate with a vehicle manufacturer on behalf of individual consumers with respect to any warranty and financial concerns and /or disputes. This is the responsibility of provincial consumer agencies, organizations and /or groups, or the courts.
Recall and Defects | Rappel et Défauts
613) 993 9851 - (800) 333-0510
TTY / ATS (613) 990-4500
facsimile / télécopieur (613) 991-5802
Transport Canada | Transports Canada, ASFAD
2780 Chemin Sheffield Road, Ottawa ON K1B 3V9
Government of Canada | Gouvernement du Canada
#1130 of 1891 freestar transmission dies
Feb 23, 2010 (6:40 pm)
We to had the third ford van die from a transmission that was not assembled correct at the manufacture no lazor weld on the planatery gears and it prematurely wore and the metal filings destroyed the transmission
#1131 of 1891 Re: freestar transmission dies [nitronorm]
Feb 24, 2010 (1:24 pm)
How many miles did you have when transmission went out? What year Freestar?
#1132 of 1891 Re: freestar transmission dies [doodleallday]
Feb 24, 2010 (1:33 pm)
Mine is a 2005 Freestar. It was around 119,000 I am thinking. But, I don't have the paperwork with me at this time.
I also just had to replace the Universal in the steering. I was told by one shop that it was either Power steering pump or the rack and pinion. I then took it to another shop that wanted to get into it before they said it was that. But, they stated it wasn't the pump before getting into it.
I do drive mine alot. However, I think the transmission problem is not from driving it alot.
#1133 of 1891 Add another to the grwing list
Feb 24, 2010 (2:37 pm)
This is my 1st post here. I have a 2004 Mercury Monterey, in the beginning of January 2010 I had my transmission rebuild for the 2nd time as of today I have 62,500 miles on my van. My mechanic just called the tranny isn't covered under the last repair because it is the cooling system that cools the tranny that is causing the continued problem. I just filed my complaint with NTHSA (I think that is the correct acronym).
#1134 of 1891 Re: Add another to the grwing list [jplumb]
Feb 24, 2010 (5:39 pm)
1.) You need to get a second opinion on the cause of your transmission failure.It is not likely the cause that your mechanic has said it is. Is this by chance a Ford or Mercury dealer?
2.) In addition to NHTSA, please file a complaint with the Center for Auto Safety. They are not affiliated with the government but are a very credible and well-respected organization.
3.) Stay tuned to this forum and keep us posted on your situation.
#1135 of 1891 Re: freestar transmission dies [olang]
Feb 24, 2010 (6:00 pm)
Mine gave out at 54,000. It is a 2004 Mercury Monterey. Cost $2,500 to replace.
#1136 of 1891 Re: freestar transmission dies [doodleallday]
Feb 24, 2010 (6:44 pm)
my freestar lost its transmission at about 65,000 miles and its a 2004
#1137 of 1891 2005 Ford Freestar Transmission
Feb 25, 2010 (2:37 pm)
Today I filed a complaint against the Ford Motor Company with NHTSA concerning Freestar's transmission problems with particular emphasis on safety. In addition I have filed same with the Center for Auto Safety recently. I will keep you advised of their reply!
#1138 of 1891 Re: freestar transmission dies [doodleallday]
Feb 25, 2010 (3:07 pm)
Yesterday our transmission died. 2004 Ford Freestar with 75,000 miles. Is there a link that I can submit a complaint to an organization that might care about this. Reading the messages below lead me to believe I'm among many.