Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1116 of 1927 Re: Another one bites the dust. [espader]
Feb 05, 2010 (8:10 am)
YOU CAN ADD MY FAMILY TO THE LIST!! Driving my kids to school in our 2005 Freestar, going uphill and no forward drive. I pulled over to the side of the road and tried every gear, nothing engaged. No check engine light or anything. I called the local shop where my vehicles are maintained and they towed it in and inspected it, needs a new transmission or rebuild. The van has 63K miles on it! I filed the complaint with NHTSA and called Ford. I explained that I am a loyal Ford owner and currently own SIX Fords, (we have 10 kids). They said there is nothing they can do! I was just seeking some help with the $2500 repair bill, they are willing to lose a loyal customer like myself and not admit that there are serious issues with this van. I will be selling my Fords and will never buy another! Unfortunately, I will have to fix my SLAVE-star to trade it in.
#1117 of 1927 Re: Correlating Dealership visits with Transmission Problems [sunburn]
Feb 07, 2010 (3:17 pm)
Today I officially filed my complaint on the NHTSA/ODI website. We all need to DO THIS NOW and KEEP THE PRESSURE ON FORD MOTOR COMPANY TO DO A RECALL! More later!
#1118 of 1927 NHTSA & The Center for Auto Safety
Feb 08, 2010 (7:09 am)
Searching the website for NHTSA, as of today there are 461 complaints on the 2004 Model, 247 complaints on the 2005 Model, 42 complaints on the 2006 Model, and 4 complaints on the 2007 Model.
Please do file a complaint with The Center for Auto Safety. They ask if you want to be a part of a class action suit. Make it easier for the attorneys to find you!!!
#1119 of 1927 Re: transmission problems [eleanor3]
Feb 12, 2010 (11:07 am)
My husband and I purchases a 2005 Ford Freestar eight months ago and have had nothing but problems since the getgo. It's been in the shop five times from water leaking into the spark plugs. No matter what they do, they can't seem to stop it. It will be driving just fine and the engine will cut off out of the blue. This thing is a total lemon. We also had the back latch break within the first frew months of owning it. I'm so fed up with it and the money it has cost us. Unfortunately it is our only vehicle. We've had to pay for a rental car all week while the transmission people have been looking it over. They said there was nothing wrong with the transmission, it just needs a new computer box because of the water damage. We are going to try to trade it for something else, but we will see what happens. Wish us luck.
Feb 12, 2010 (3:58 pm)
Today, per suggestion from a previous post I filed a complaint with The Center for Auto Safety concerning the failure of the transmission while enroute home on the interstate (alone and miles and miles from home). If there is something else I need to do please let me know. Thank you.
#1121 of 1927 Re: transmission problems [eleanor3]
Feb 13, 2010 (4:00 pm)
The NHTSA as well as Ford is well aware of the problems with the transmissions on the make and model vehicle as well as the F-150 pick-up trucks. According to several sources, the same transmission that is used in the Ford taurus was used in these two vehicles. The Taurus weighs approximately 2,000 pounds less than the Freestar or the F-150. It is widely considered that the transmission is too small to adequately last for an acceptable period of time without failing. Ford has also used its warranty limits for getting out of paying for repairs; no fluid changes every 30,000 miles or the transmission fails after the mileage limit expires. What a coincidence that in many cases most failures are right after the warranty expires. Unfortunately, and maybe because the government now has a vested interest in the motor industry, the NHSTB fails to recognize this common problem as a defect. There have been thousands of complaints lodged, all with basically the same reply; they feel there is not sufficient evidence at this time to force a recall.
#1122 of 1927 Re: transmission problems [ckwshortykw]
Feb 13, 2010 (5:28 pm)
While the Freestar and Taurus used the same transmission (or transmission family), the F-150 does not. The Freestar and Taurus transmission is only for front wheel drive vehicles. The F-150 transmission is a rear wheel drive transmission that is common between the 4.2L V-6, 4.6L and 5.4L V-8s. While the base F-150 had the same 4.2L V-6 as the Freestar, they did not share transmissions.
#1123 of 1927 Re: transmission problems [ckwshortykw]
Feb 13, 2010 (5:29 pm)
That is precisely why we have to keep the pressure up on Ford and NHTSA. We also need to piggyback off of the Toyota situation. Say what you want about Toyota, however they got here, they are stepping up to the plate. Ford, in stark contrast, continues to thumb it's nose at us and NHTSA. It is up to us to hold both Ford and NHTSA's feet to the fire until we get action. NHTSA works for US, not Ford. The disgusting thing is that Ford is acting very self righteous right now, at Toyota's expense, while they themselves are guilty of concealing a defect that could cause a fatality. Where is the media on this one?
Feb 13, 2010 (8:49 pm)
I say we go really, really, really public with this - notify local, state and national media! Any thoughts on this suggestion?
#1125 of 1927 Re: Another one bites the dust. [
Feb 17, 2010 (10:01 am)
Last evening, Feb 16th, my 2005 Ford Freestat also lost all motive power. Fortunately I lost power turning onto a major street that had a wide centre median where I was able to stop and await a tow. I have the van at a local Ford dealership and am waiting on the unhappy word as to the cost to repair. This was an abrupt loss of power with no prior problems, as reported elsewhere in these postings. Can anyone advise if there is a procedure to report to NHSTA for vehicles located in Canada or if there is another reporting proceudre that should be followed.