Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1091 of 1927 Re: 2005 Ford Freestar [jgenovese]
Jan 31, 2010 (7:13 pm)
What we're seeing here is the difference between Asian and American culture and business practices. When something like this happens, it's a loss of face for an Asian, and simply unacceptable. It's unfortunate that more American companies don't feel the same way, and do the right thing. Although it appears Toyota was "forced" to take this unprecedented step, plenty of other Asian-based companies have stood behind their product far after the warranty expired, including Honda with their AT problems. I'm a current Ford owner, and am willing to give them a chance. In fact, I think Ford is our last great hope for an American auto manufacturer.
#1092 of 1927 Toyota [colloquor]
Jan 31, 2010 (9:32 pm)
I found an interesting piece this evening in the Federal Register/Vol.67, No. 183/Friday, September 20, 2002. It is a Denial of Motor Vehicle Defect Petition from NHTSA. The petition was from Mr. William Salyer concerning sudden acceleration. "Mr. Salyer's analysis concluded that water in the PCM was the cause of the sudden acceleration."
Personally, I am done with Ford. They have poorly handled this situation in order to protect their own company at the expense of the American people. It will take Toyota years to come back from this financial crisis, but at least the company has some honor. Ford on the other hand would rather keep families in peril driving these vehicles. I seriously doubt that they even have any engineers working on these issues. Unlike Toyota, Ford seems to be able to handle damage control by controlling the media.
The other problem I see is NHTSA itself. They do not seem to have any standards for opening investigations. If the American public does not take a stand, they seem to turn a blind eye on situations until too many people die and the public cries out in protest. Out of all the automotive companies, NHTSA seem to protect Ford the most when they appear to be the most UN-AMERICAN!
If Ford is our last hope for an American company, we are all doomed! There is a saying to do unto others as you would have them do unto you. Well, Ford since I understand that Ford's philosophy is.....Let'em crash and burn..........................
#1093 of 1927 Re: 2005 Ford Freestar [colloquor]
Feb 01, 2010 (4:48 am)
I think you have it partially right, there is Toyota America, run by americans, and there is world Toyota HQ in Japan. I have a 2009 Camry (made in USA) which I am trying to get Toyota USA to fix under their warranty and have already gone to arbitration...so don't fool yourself, its all about money.....
#1094 of 1927 Post #1087 Freestar Transmission problems
Feb 01, 2010 (1:30 pm)
Today I received follow-up survey questionnaire regarding their phone call to me on Jan. 19,2010. Needless to say I plan to give them an ear full on explanations to several questions as well as marking "Completely Dissatisfied" on others. Also, I am in the process of composing a letter to Mulally and copy all major news channels (national and local) concerning my previous letters and phone calls to Ford but not having my questions answered. I am sure this follow-up survey is pure routine and that my answers do not mean anything to them but it lets me at least vent. I am not giving up on this as I feel I have been treated pretty shabby. As a long-time loyal Ford customer my husband and I have owned 28 vehicles over the years for personal and business uses.
Many years ago I owned a Plymouth wagon which had many problems early on. The local dealer would not do a thing so I wrote Plymouth CEO and within a week the district manager met me at the dealership and they fixed everything on my list. That was then and this is now but what a difference "corporate greed" makes.
#1095 of 1927 Re: Ford CEO interviewed on CNN [bobbijo]
Feb 01, 2010 (3:05 pm)
CNN Alan Mulally
Talk about speaking with a forked tongue. Mr. Mulally needs to drive a Ford Freestar!
#1096 of 1927 Re: 2005 Ford Freestar [oilandwater]
Feb 01, 2010 (5:29 pm)
You are correct. The difference here is that the CEO of Toyota himself, who's last name is Toyoda, issued a statement accepting responsibility for the sudden acceleration issue and, in traditional honorable fashion, "fell on his sword." It reminds me of when Chrysler got caught tampering w/ odometers on executive vehicles to sell them as new. Instead of denying it and turning away from it like the cowards at Ford, then chairman Lee Iacocca, went public admitting the seemingly inexplicable action and accepted full responsibilty for it. He actually described the behavior as "Stupid." The difference here is honor.
I teach my kids every day that, at the end of the day, honor and integrity are all that you have. Once you lose either in the eyes of your family, teachers, friends, public, etc., you can never get it back.
Ford has demonstrated, clearly, that they don't have either honesty or integrity and likely never will. As for Toyota, your situation not withstanding, they have taken the first step in what will likely be a long journey back. The key is that they took the step. I intend to be one of many who will take that journey with them.
In contrast, Ford came to that very same crossroads and decided to to take a quick left turn and bailed out, slithering off into the darkness.
We have said over and over in this forum, what a different end this story could have had. Instead of a classic tale of redemption and lessons in honor to pass on to future generations, it is a tale of hubris, greed, and fraud.
What a shame.
#1097 of 1927 Re: Ford CEO interviewed on CNN [nadineb]
Feb 01, 2010 (5:35 pm)
I doubt Mr Mulally has ever had to drive himself or his family anywhere. What I have heard from him so far has been unimpressive, to be kind. That's OK. It is just a matter of time before this story gets picked up. If handled correctly, it could easily make some enterprising reporter or anchor's entire career, especially now, against the backdrop of Toyota's situation.
Again, however they got here, Toyota is stepping up in a HUGE way.
Ford, in stark contrast, has not.
#1098 of 1927 Hydraulic Control Unit problems?
Feb 02, 2010 (12:09 pm)
Hello. I have a 2004 Freestar with about 75K miles. I have had issues for months now with the error message "Check Trac Control" and then "Check Tires" coming up. I have read many of the posts here and did see that a few times but am wondering if anyone else has had this diagnosed at the Hydraulic Control Unit?
Sometimes the car runs fine - other times I feel like I am fighting it will everything! Feels like the car is "tripping" if that makes sense...
We had some mechanics look at it - try replacing sensors etc - and they finally said that the dealer needed to run diagnostic. They told me it is the Hydraulic Control Unit and it has to be replaced (of course not covered on my powertrain warrantee) for about $2700-$3000.
My car did once just turn off while I was driving last fall (not raining at the time) and I was basically told it was a fluke. It started back up but VERY scary! I am afraid I am going to experience what some others have posted here!
#1099 of 1927 Re: Hydraulic Control Unit problems? [cmrooney]
Feb 02, 2010 (1:53 pm)
Look at the PCM. If water got on the computer, it can cause all types of issues.
#1100 of 1927 Re: Hydraulic Control Unit problems? [cmrooney]
Feb 02, 2010 (2:30 pm)
I too have had problems with lights popping on my dash - traction control and tires. Took this LEMON back to the dealership many times with no fix. After my warranty ran out, I gave out. Will have to ask about the hydraulic control unit.