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Trailblazer Speedometer

43 messages,  Last post on Aug 19, 2008 at 5:45 PM

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What is this discussion about? Chevrolet TrailBlazer EXT, Electrical, Transmission, SUV

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#29 of 43 The loss of another loyal GM customer!!!! by jdodge0001 Feb 16, 2008 (4:42 pm)
I own a 2003 Chevy Trailblazer, which I love. I love the way it looks, the way it drives, and the overall features it has. HOWEVER, it is a piece of crap. Last Friday, the speedometer malfunctioned like everyone elses, and then today I rolled my window down at the ATM and it wouldn't roll back up. Of course it was raining. If that isn't enough, of course my warranty just expired. The dealership says it is a well known issue, but GM isn't doing anything about it, and it would be a little over 1000 to get fixed. If GM knows this is a problem they need to step up to the plate. I want to buy American made, but if we can't stand behind the products we make then I am crossing over.
#30 of 43 Re: Trailblazer Speedometer Issues [jeffrich] by rb76wetu Feb 19, 2008 (2:55 pm)
Replying to: jeffrich (Jan 02, 2008 11:34 am) Thanks for the info and the number. Called got my case number and took it in. Cluster is bad just as described by many others on this website. Contacted my call back person at GM and they indicated there was nothing they could do, no warranty, not in their special case consideration. Only option is to file a compliant with NTSB and pay out of my pocket. 2003 Trailblazer just turned over 50k in mileage. Can't wait to sell and get out of GM products. Go Toyota.
#31 of 43 Re: Trailblazer Speedometer Issues [haleyjo] by rb76wetu Feb 19, 2008 (3:21 pm)
Replying to: haleyjo (Feb 16, 2008 7:11 am) No such luck on my end. Looks like a cool $400 to fix it and GM says so sorry but not on our radar. No goodwill warranty here. Replies to this message: vader00 (Feb 26, 2008 11:05 am)
#32 of 43 Re: Trailblazer Speedometer Issues [rb76wetu] by vader00 Feb 26, 2008 (11:05 am)
Replying to: rb76wetu (Feb 19, 2008 3:21 pm) Hey, I have been fixing these gm cluster problems for a while now. There are problems with many gm vehicles - all trucks, trailblazers, impalas, montana vans, sunfire, cavaliers, etc.   If you send me your cluster I can fix your gauge issues for $100 for one faulty guage and then an additional $15 for every faulty guage after that.   thanks...   email: ws6_99hotmail.com
#33 of 43 TrailBlazer Speedometer Malfunction by mslong Feb 29, 2008 (11:43 am)
I have a 2004 TB and last Friday my speedometer went crazy. This happened once in December, but after a day it corrected itself. IT has not this time. I have been to my dealer and have called the GM Chevy number. I understand that there is a "Special Policy" that covers all GM SUVs except the TB. I thought the dealer said it was from GM, but the GM Customer Service Rep said she had not heard of it. Same routine as all other folks. Mine goes to the shop on Monday. My dealership said retail costs was $450 and that the Dealership would pick up more than half my part will be $202.39. The CSR volunteered the address of the complaint Dept for me. She also said she was closing the case but putting Customer Dissatisfied. The mechanic I use once the vehicles are out of warranty suggest that after it is fixed write a letter to the complaint dept. I will be doing this.   To me now it is a matter of 'doing the right thing'. There is an issue, GM knows about it - so why not fix it!!! It would go a long way for Customer Service. They do not have to do a RECALL per se they could send letters out to people whom have bought TBs like they have with the Tahoes and Avalanches.   I too have been on the internet researching. I saw where an article said there are pending Class action suits in WA OR and CA.   What is the advantage of logging a complaint with the NHTSB? There are several out there for this issue. Do they go to GM and try to initiate a RECALL?
#34 of 43 Unsatisfied with my response re. Speedometer issues by mooker3 Mar 20, 2008 (7:36 am)
I also had speedometer issues, it first started out with it showing slower than what I was going, now it doesn't work at all. I called the 800 # prev. posted and spent a 1/2 hour on the phone explaining everything. I had prev. gone to dealer and was given a quote of $354. They then put me on hold and called dealer, came back and said they had to put me on hold while they took the problem to someone to get solved. The whole 1/2 hour or so I was on phone it was very positive, assurring, they were going to help etc. etc. etc. Then he comes back on phone and says, "sorry there is nothing we can do for you, we don't recognize those web sites etc. etc.". I only mentioned that I saw on the website that there were a bunch of people having the same problem. I then told him that I wanted to speak to a supervisor. In the process of them transferring me, we got disconnected. I called back and they told me, someone would call me back within 24 hours. We'll see how they do.   Extremely disappointed. Replies to this message: mooker3 (Apr 21, 2008 5:36 am) rpleb35 (Apr 23, 2008 5:33 pm) poppopcassidy (Apr 26, 2008 5:48 am) and 1 more... getgtpd (Apr 28, 2008 6:32 am)
#35 of 43 Re: Unsatisfied with my response re. Speedometer issues [mooker3] by mooker3 Apr 21, 2008 (5:36 am)
Replying to: mooker3 (Mar 20, 2008 7:36 am) I never received a call back. I had to call back again, go through everything again only to be told that they don't recognize automotive forums as valid areas of comlaint. I asked to speak to the manager of the managers and they told me that if I wanted to take the complaint further, then I needed to write a letter. Replies to this message: rpleb35 (Apr 23, 2008 5:33 pm) poppopcassidy (Apr 26, 2008 5:48 am) rpleb35 (Apr 27, 2008 6:04 am) getgtpd (Apr 28, 2008 6:32 am)
#36 of 43 Re: Unsatisfied with my response re. Speedometer issues [mooker3] by rpleb35 Apr 23, 2008 (5:33 pm)
Replying to: mooker3 (Apr 21, 2008 5:36 am) I had the same problem with my 04 TB. I called and got nowhere with GM. So I had the problem fixed and I was out 451 dollars. I then ran into a lawyer friend of mine and this topic came up and he told me to write a letter to GM. That letters are taken more seriously than calling. Well, I did just that and mailed it. In three days, I received a call back from GM. I provided more information to them and was told I would get a call back in 24 hours. To my surprise...I got that call back and that gentleman wanted more information that I had to mail to him. I mailed out a copy of my title and registration, proof of paying for the repair and the original repair receipt. I got all that mailed out the following day and three days later I received a call from the same person telling me that I will be getting 50% of my total cost back. The check went out yesterday. WRITE THE LETTER!!! 225 dollars is now bonus money to me since the 451 is long gone. Replies to this message: poppopcassidy (Apr 26, 2008 5:48 am) rpleb35 (Apr 27, 2008 6:04 am)
#37 of 43 Re: Unsatisfied with my response re. Speedometer issues [rpleb35] by poppopcassidy Apr 26, 2008 (5:48 am)
Replying to: rpleb35 (Apr 23, 2008 5:33 pm) I am having the same problem, didnt get fixed yet, Do you mind telling me where you sent the letter Detroit?. thanks PopPop Replies to this message: rpleb35 (Apr 27, 2008 6:04 am)
#38 of 43 Re: Unsatisfied with my response re. Speedometer issues [poppopcassidy] by rpleb35 Apr 27, 2008 (6:04 am)
Replying to: poppopcassidy (Apr 26, 2008 5:48 am) I dont remember the exact address. I just used the main Detroit address that I found on the internet. I then wrote on the bottom of the envelope..."Attn Warrenty" Good luck!!!

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