- #24 of 43
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Re: Trailblazer Speedometer Issues [kiya2jordyn]
by haleyjo
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Jan 31, 2008 (5:27 am)
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Replying to: kiya2jordyn (Jan 30, 2008 7:42 pm)
My 2003 Trailblazer just rolled-over the 75,000 miles mark at which the extended warranty ended. Shortly thereafter my Oxygen Sensor went out. $200 to replace. 1 week later my tachometer started to malfunction along with the speedometer. It did start to work correctly for a few days but now it is malfunctioning again. The mechanic says it needs the cluster replaced. I don't know what that will cost but it sounds expensive. I will call Chevy and complain today so they have it on record. It now has 78,000 miles. Inspection is due in July and it won't pass if the tach and speedometer don't work so I will be forced to repair it. Any suggestions?
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- #25 of 43
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Re: Trailblazer Speedometer Issues [haleyjo]
by dhamernik
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Jan 31, 2008 (9:28 am)
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Replying to: haleyjo (Jan 31, 2008 5:27 am)
Call the 800 number I have posted in a previous blog. GM is covering the part and I have to pay the labor. The cost is $150 (much cheaper than the $600 I was quoted prior to talking to GM customer care). I am saving the receipt and will hope that they eventually include the T-blazer in the recall (or I can go to small claims court since by covering the part, they seem to admit there is a problem). My car will be ready to today. Make sure that you call GM and get a claim number. Take it to your closest dealership and give them the claim information. It will take at least ONE FULL DAY for them to fix the problem, so make sure you have other arrangements for transportation. It is taking TWO days to fix mine. They have to replace the entire cluster just for one part of the instrument panel, and they have to log all the hours, odometer reading, etc, etc (per law) so it does take a while. By replacing the entire instrument panel, it should fix everything. BUT CALL THE NUMBER, IT SAVED ME $$$$$$$....
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- #26 of 43
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Re: Trailblazer Speedometer Issues [dhamernik]
by jrmacdaddy
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Feb 01, 2008 (6:51 am)
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Replying to: dhamernik (Jan 31, 2008 9:28 am)
Same problem here. I called GM and explained the problem and that it would cost me $550 or so. I also mentioned I've seen a lot of people complaining and they should be sending out a recall. I told them GM should make this right for all owners. The agreed to pay for the part and I had to pick up the labor. It cost me $115. I dropped my car off at 4:45 and it was done by 7:15.
CALL THE NUMBER!!!!
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- #27 of 43
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Re: Trailblazer Speedometer Issues [jeffrich]
by dwstrand
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Feb 13, 2008 (9:44 am)
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Replying to: jeffrich (Jan 02, 2008 11:34 am)
I just moved from Texas to Tennessee a few months ago and my speedometer started acting crazy when it got cold. Saw this forum so I called the 800 222-1020 number yesterday, but didn't have my VIN # handy so they just called back. They politely told me there was no recall on the Trailblazer and when I told them I just wanted to report the problem so maybe if enough people do so they will recall. The guy just laughed and asked if I had any other questions. And they wonder why they just reported the worst quarter in their history. NO CUSTOMER LOYALTY. I want to buy American as much as the next guy. Maybe I'll jump on the Ford bandwagon. At least they show some loyalty. Shame on GM.
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- #28 of 43
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Re: Trailblazer Speedometer Issues [dwstrand]
by haleyjo
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Feb 16, 2008 (7:11 am)
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Replying to: dwstrand (Feb 13, 2008 9:44 am)
I got it fixed for FREE!!!! I called the number and spoke to GM rep Victoria. She was very nice. I did just what all you said. I told them there was alot on the internet about this problem and they should have a recall. GM needed to make this right. I have been a loyal Chevy customer (or rather my husband has) for years. I told her Strickland Chevrolet in Pearland, TX was the dealer we patronized. She put me on hold, called them, came back on the line and said they would pay for half the cost (total was $450). I agreed. I took the car in. They did a sweep test and determined it was the instrument cluster. They had to order the part, 4 - 5 days. I took it in yesterday and 30 minutes later it was fixed. I went to the cashier and she said "no charge", "Goodwill Warranty". I was blown away! Thanks everyone for your help in this matter.
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- #29 of 43
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The loss of another loyal GM customer!!!!
by jdodge0001
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Feb 16, 2008 (4:42 pm)
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I own a 2003 Chevy Trailblazer, which I love. I love the way it looks, the way it drives, and the overall features it has. HOWEVER, it is a piece of crap. Last Friday, the speedometer malfunctioned like everyone elses, and then today I rolled my window down at the ATM and it wouldn't roll back up. Of course it was raining. If that isn't enough, of course my warranty just expired. The dealership says it is a well known issue, but GM isn't doing anything about it, and it would be a little over 1000 to get fixed. If GM knows this is a problem they need to step up to the plate. I want to buy American made, but if we can't stand behind the products we make then I am crossing over.
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- #30 of 43
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Re: Trailblazer Speedometer Issues [jeffrich]
by rb76wetu
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Feb 19, 2008 (2:55 pm)
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Replying to: jeffrich (Jan 02, 2008 11:34 am)
Thanks for the info and the number. Called got my case number and took it in. Cluster is bad just as described by many others on this website. Contacted my call back person at GM and they indicated there was nothing they could do, no warranty, not in their special case consideration. Only option is to file a compliant with NTSB and pay out of my pocket. 2003 Trailblazer just turned over 50k in mileage. Can't wait to sell and get out of GM products. Go Toyota.
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- #31 of 43
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Re: Trailblazer Speedometer Issues [haleyjo]
by rb76wetu
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Feb 19, 2008 (3:21 pm)
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Replying to: haleyjo (Feb 16, 2008 7:11 am)
No such luck on my end. Looks like a cool $400 to fix it and GM says so sorry but not on our radar. No goodwill warranty here.
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- #32 of 43
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Re: Trailblazer Speedometer Issues [rb76wetu]
by vader00
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Feb 26, 2008 (11:05 am)
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Replying to: rb76wetu (Feb 19, 2008 3:21 pm)
Hey, I have been fixing these gm cluster problems for a while now. There are problems with many gm vehicles - all trucks, trailblazers, impalas, montana vans, sunfire, cavaliers, etc.
If you send me your cluster I can fix your gauge issues for $100 for one faulty guage and then an additional $15 for every faulty guage after that.
thanks...
email: ws6_99 hotmail.com
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- #33 of 43
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TrailBlazer Speedometer Malfunction
by mslong
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Feb 29, 2008 (11:43 am)
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I have a 2004 TB and last Friday my speedometer went crazy. This happened once in December, but after a day it corrected itself. IT has not this time. I have been to my dealer and have called the GM Chevy number. I understand that there is a "Special Policy" that covers all GM SUVs except the TB. I thought the dealer said it was from GM, but the GM Customer Service Rep said she had not heard of it. Same routine as all other folks. Mine goes to the shop on Monday. My dealership said retail costs was $450 and that the Dealership would pick up more than half my part will be $202.39. The CSR volunteered the address of the complaint Dept for me. She also said she was closing the case but putting Customer Dissatisfied. The mechanic I use once the vehicles are out of warranty suggest that after it is fixed write a letter to the complaint dept. I will be doing this.
To me now it is a matter of 'doing the right thing'. There is an issue, GM knows about it - so why not fix it!!! It would go a long way for Customer Service. They do not have to do a RECALL per se they could send letters out to people whom have bought TBs like they have with the Tahoes and Avalanches.
I too have been on the internet researching. I saw where an article said there are pending Class action suits in WA OR and CA.
What is the advantage of logging a complaint with the NHTSB? There are several out there for this issue. Do they go to GM and try to initiate a RECALL?
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