Last post on Nov 22, 2012 at 3:00 AM
You are in the Mitsubishi Montero
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Mitsubishi Montero, SUV
#2309 of 2830 Can someone help with service problem?
Jul 15, 2003 (6:28 pm)
I am having problem with dealer regarding service of my 2001 Montero. Can anyone help? Any advice is appreciated. I had the front rotors resurfaced and front and rear brake pads replaced in January '03 42K miles. They have squealed ever since. Not every once in a while...all the time. Now they are grabbing and clicking. The dealer says that "all brakes squeal and they have already done too much". They saw it twice! The first time they said nothing was wrong and the second time they sanded something down and painted it with "no squeal". That is when they said they have done to much and will do no more. They are still squealing and now they are clicking and grabbing. A competing dealer states that rotors were not cut deap enough, but that they can't fix for free. Servicing dealer says there is no way for competing dealer to know whether or not rotors were cut properly. Mitsubishi says it's a dealer problem and won't intervene. I know nothing about servicing vehicles. All I know is that my brakes are making me nuts! Does anyone have any suggestions on how I can deal with this other than trading my truck in on something else and suing the servicing dealer?
Any input is appreciated!
Jul 15, 2003 (6:40 pm)
If I recall there is a TSB about using a different shim behind the brake pads. Make sure they did this as the TSB I think was in response to squeeky brakes.
Jul 15, 2003 (6:42 pm)
I went for the Dodge HO 2500 Quad Cab 4wd.
555 ft pounds of torque at something like 1800 rpms. This thing flys past everything uphill short of a sports car and can even give them a run for the money.
Should tow my new, larger trailer like theres nothing back there.
We are not even considering getting rid of our Montero. It is better off road, more comfortable on road, easy to drive and still not a single thing wrong with it at about 50k miles.
Jul 16, 2003 (7:26 pm)
Thanks for the input. Is there any way of knowing from the invoice whether or not they used the correct shim? The dealer refuses to see my truck for this brake issue anymore. I don't know where to turn. Mitsubishi refuses to get involved...the regional service manager hung up on me! I didn't even get to tell him that the service center couldn't do an alignment because they said the "specs were unavailable". The truck's 3 years old! Surely alignment figures are available somewhere. Service center also said that my new brakes squeal more because originals were asbestos lined and new ones aren't. Competing dealer says that is a bunch of crap. Asbestos has been outlawed for some time now. Anyway, seems as though regional service manager and dealer service manager are buddies. Do you know how I can get in touch with someone at Mitsubishi that would give a crap?
P.S. Do you know where I could get more info on the TSB?
#2314 of 2830 hope you enjoy your Ram, brill
Jul 16, 2003 (7:27 pm)
It is the best truck out there for 2003.
#2315 of 2830 Brakes problem by eebk17
Jul 16, 2003 (8:32 pm)
I'd say you just go to Midas or another speciality shop to fix the brake and perform the alignment. Dealer does not always know what to do. Just find an independence shop and ease your worry. You could fight with the dealer but probably just not worth your time.
Jul 17, 2003 (6:50 am)
The front brakes from the factory are fiber. That is what the guy meant when he said asbestos. And if metal ones were installed on the front, yes they will click and squeal. The rears are metal.
Sounds like to me they installed an after market pad on the front that do not meet original specs.
My 2 cents worth.
Jul 18, 2003 (6:44 am)
I heard somewheres that there are new, but probably very expensive, "ceramic" (or ceramic impregnated or something) brake pads coming on the market that do not squeak and squeal like the metal impregnated pads.
If I have the same problem brake noise with the 2003 that I had with the 2001, I will try them.
I hope the 2003 proves to be as reliable as the 2001 and if this is the only problem, I will be more than happy.
#2318 of 2830 Hitch-mounted bike racks
Jul 18, 2003 (10:13 am)
Last summer there was a discussion about whether stock bike racks from Yakima, Thule, etc. would fit in the dealer-installed trailer hitch and would clear the spare tire. I have a 2001 Ltd. with the dealer-installed Class III hitch. If anyone is running bike racks off their hitch, I would very much appreciate any recommendations that you can give for racks that can hold 4 bikes, and whether you need to use an extension to make them clear the spare.