Last post on Sep 29, 2011 at 11:59 AM
You are in the Saturn VUE Green Line Hybrid
What is this discussion about?
Saturn VUE, Hybrid Cars, Car Buying, SUV
#366 of 369 Re: Support Sham [joncanada]
Sep 27, 2011 (1:48 pm)
joncanada: Yes, I've read all 19, now 20, pages in this thread! Though I'm not happy that there are so many others having these same problems, I was happy to find this forum with so much information, and to know that it wasn't just me going through this. Thanks for your offer - I may take you up on it!
I have a question, and I'm sorry if you already covered this in your posts (20 pages is a lot of info and the posts start to run together!). Did you have an extended warranty on your Vue? I do, and it runs out in about 7,000 miles. After reading the Song-Beverly Consumer Warranty Act (lemon law), it sounds like people are covered through their warranty period. But maybe I am interpreting that wrong??
#367 of 369 Re: 2009 Saturn Vue Hybrid Recall [boot36]
Sep 29, 2011 (11:36 am)
What do you mean firewall.
I took it to two different dealers, and they all said everything is in perfect condition and blamed my driving condition.... (I drove very slow and generous to save gas)....
#368 of 369 Re: 2009 Saturn Vue Hybrid Recall [gmcustsvc]
Sep 29, 2011 (11:39 am)
I took it to two different dealers and they all blamed on my driving condition.... ;(
I'm 2nd owner and would the consumer lemon law still apply?
#369 of 369 Re: Support Sham [mrsblastfmr]
Sep 29, 2011 (11:59 am)
I didn't have extended warranty and since I'm in Canada we don't have any such consumer laws anyway, but the Hybrid system had extended warranty so while my warranty had expired, the hybrid system was still warrantied at the time I had the vehicle.
The problem though was that the hybrid system would cause problems with other parts of the car and GM wouldn't cover those even though the hybrid system was at fault.
While I could never get a straight answer out of them, what I deduced was happening, is the hybrid system would malfunction and essentially stop working. The vehicle would then start draining the actual battery. When the battery stopped, the car would stop working. In the shop they would replace the hybrid battery and whatever else it broke, and try to change the settings so that it worked more on gas with less reliance on the hybrid system - thus gas mileage would get worse every time into the shop. That's why they would always send you back out to "test." No matter what though, the hybrid system couldn't support the vehicle.
Warranty wise, even though I had extended warranty on the hybrid system, GM would do everything they could to avoid warranty costs. When it drained my actual battery - they wouldn't cover it. When my vehicle was in the shop for weeks - they wouldn't cover a rental, etc. etc.
I'm really not happy that GM gets to make **** cars, offer **** support, go bankrupt as a result, and get bailed out with our money.
I've been driving my Hyundai Santa Fe for over a year without issue and am about to buy a Lexus IS. Wish I could by North American but I can't afford the headache.