- #278 of 300
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Re: lemon of a car [stevedebi]
by dmathews3
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Aug 14, 2008 (3:47 pm)
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Replying to: stevedebi (Aug 14, 2008 12:23 pm)
A lot of electronics as in cameras are that way. You can buy a canadian digital camera a lot cheaper than US ones as there isn't a warranty.
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- #279 of 300
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Re: lemon of a car [stevedebi]
by melisab
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Aug 14, 2008 (8:58 pm)
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Replying to: stevedebi (Aug 14, 2008 12:23 pm)
oh i have spent hours talking to both the US headquarters and GM Canada. Neither party wanted to take responsibility. US will not help me as I have a Canadian address and Canada won't help me as the car is from the states and the recall was done in California. I must say though, the representatives in the US were very sympathetic and tried to help but I the Canadian reps were very rude, abrupt and frankly quite mean. It was a horrible experience dealing with them and added to the frustration with the vehicle. I honestly want to put a sign on my car stating it is a lemon and warning other drivers to never buy a Saturn Hybrid.  
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- #280 of 300
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Re: lemon of a car [melisab]
by pfine
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Aug 18, 2008 (9:24 am)
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Replying to: melisab (Aug 14, 2008 8:58 pm)
OK just a second here. YOU bought essentially a grey market car across the border because you wanted to save a few shekels. [...]You stole Fizzy Lifting Drink, and bumped into the ceiling which now has to be washed and sterilized, so no, you're wrong! You lose sir!...
While I certainly don't have a problem with bringing cars over the border to get a better deal [the US's current laws are terrible in restricting buyers' choices from importing from the UK/Europe and other countries], but you DID know that it would void your warranty or parts of it before you did this. Doesn't the warranty booklet tell you this? Didn't the dealer?
I have sympathy for your situation, but when you bring in a grey market car, that is unfortunately the penalty you have to pay -- no or a more limited warranty. I would think that if you sold the vehicle to an Amercan across the border the warranty may still be effective, but that would require taking a loss on the sale due to the battery failure, etc. Unless you can blame the dealer for not telling you or something, or can convince GM to help (or you just come to a US dealer and lie about your address), I think you you won't really get help for a repair. No one wins with this one. 
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- #281 of 300
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Re: lemon of a car [pfine]
by dmathews3
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Aug 18, 2008 (10:53 am)
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Replying to: pfine (Aug 18, 2008 9:24 am)
I agree with everything you said. I have no feelings for those who try to circumvent the system and then when it comes back to bite them they want everyone to feel sorry for them. The old saying of you get what you pay for and in this case they did. 
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- #282 of 300
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Re: lemon of a car [dmathews3]
by chmsomm
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Aug 18, 2008 (4:21 pm)
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Replying to: dmathews3 (Aug 18, 2008 10:53 am)
Much sympathy, but most know that when one gambles the house almost always wins. You gambled on the border and lost.
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- #283 of 300
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Re: lemon of a car [melisab]
by hybridvue
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Aug 19, 2008 (7:38 am)
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Replying to: melisab (Aug 14, 2008 7:10 am)
How much did you really save by buying the Hybrid in the US?
- If it was more than $2600 - then you can get the battery fixed for $2600 and still make out.
- If it was less than $2600 - then you have a decision to make. Fix it for more than it would have cost to buy it straight from Canada or live with it as is.
Either way, it is a lesson learned.
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- #284 of 300
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Re: lemon of a car [hybridvue]
by joncanada
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Aug 19, 2008 (11:25 am)
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Replying to: hybridvue (Aug 19, 2008 7:38 am)
I thought customs required lemons to be in sealed containers to cross the border!
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- #285 of 300
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Re: Battery Harness Issue [joncanada]
by camks
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Aug 24, 2008 (6:35 pm)
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Replying to: joncanada (Jun 29, 2007 8:26 pm)
ok, mine just did this today (all the warning lites went on and the car power went off)!! What did you ever do to resolve this problem? I am reading about battery charging ciruit replacements and re-changing the battery on this site and even bad alternators.
I already had the harness replaced and battery changed on the recall several months ago (took 4 trips to get them to finally get it correct so the engine warning lite would stay off) when I had no issues w/ the car prior to the recall except the ignition switch prob.
I have been happy w/ my Vue Hybrid and now my hubby w/ his hybrid Camry is making fun of my "lemon". Of course he also gets at least 5 mpg more than me.
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- #286 of 300
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Re: Battery Harness Issue [camks]
by dmathews3
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Aug 25, 2008 (3:02 am)
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Replying to: camks (Aug 24, 2008 6:35 pm)
He should since it is more streamlined. They are 2 different vehicles. Like comparing apples to oranges. At least you can tell him your hybrid option is a whole lot cheaper than the hybrid option on his Camry.
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- #287 of 300
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Re: Battery Harness Issue [camks]
by melisab
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Aug 25, 2008 (9:44 am)
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Replying to: camks (Aug 24, 2008 6:35 pm)
my car's power never truned off completly. At on point it would not go over 30 km/h so that I could drive it to a service station. I had saturn fix a wiring issue as they used a too small/ gauged wire when they put in the new battery during the recall. It took a while to figure out. After that my engine light would go on and off. I started using chevrons high grade fuel only and the light went off and stayed of. But just as this problem seemed to be fixed, my hybrid battery stopped working. the green eco light would not go on and the battery gauge on the right hand side of the dash would not move. At first i would pull over, stop the car and restart it again. the hybrid function would work again until the next time I drove it. This went on for a few days then i could not get the hybrid function to work at all, and i brought it to my local Saturn dealership and had to pay almost $4000 to get a new battery put in. They stated that they had no issues or complaints with these new batteries and would not warantee it for me. i bought the car in California so i am lucky as I am covered by a lemon law which does not exsist in Canada. I have a Lawyer who is pleased to take on my case as he has already received many settlements from Saturn over the 2007 Vue hybrids!!
I have also found that Saturn HQ does not seem to talk to the individual Dealerships so it is up them to try to figure out the problems on their own, even though the problems seem to be quite similar. I found it easier to call the HQ and talk to them directly and open a customer complain case ( when the car would not go over 30km/h). They looked into it directly and put extra pressure on the dealership too to get the job done correctly. that is how i have all the codes for the wiring issues and work completed.
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