- #274 of 300
-
Re: lemon of a car [melisab]
by joncanada
-
Aug 13, 2008 (11:46 am)
-
|
|
Replying to: melisab (Aug 13, 2008 10:29 am)
We received a notification of the first recall from GM of Canada 8 months after the recall took place - my guess is GM is very out of the loop. We haven't yet got our second recall battery as I'm sure many others haven't, so I have no doubts they will have complaints given enough time as they can't seem to do anything right with this vehicle. The hybrid system is supposed to have an 8 year warranty. There's no way they would get another 2600 out of my for this vehicle. Any GM employee wondering why they got laid off should look no further than this thread.
|
- #275 of 300
-
Re: lemon of a car [melisab]
by stevedebi
-
Aug 13, 2008 (2:01 pm)
-
|
|
Replying to: melisab (Aug 13, 2008 10:29 am)
"I am receiving today, a third battery in my 2007 Saturn Vue Hybrid. This one only 5 months after the second which was a factory recall. Now that I have " loss of Hybrid function" and am up in Canada, I am paying $2600 for the battery plus labour! GM of Canada will not warantee this battery as they claim they have not had any complaints with the new replacemtn batteries. "
Sorry for your experience. Hard to believe Canada has no hybrid warranties. Here in the US, the standard hybrid warranty is 8 years/110K miles, or 10 years/150K miles (for CARB states). That covers all parts of the hybrid system including batteries and drivetrain.
|
- #276 of 300
-
Re: lemon of a car [stevedebi]
by melisab
-
Aug 14, 2008 (7:10 am)
-
|
|
Replying to: stevedebi (Aug 13, 2008 2:01 pm)
i guess because i saved so much money buying it in the US and importing it into Canada, they are not happy with me. they will not warranty the new battery that was replacing in California. But as I am a Canadian resident, i can not go down to the US to have if fixed. Personally i don't think it should matter. it is still the same part and they should stand behind there products nonetheless.
|
- #277 of 300
-
Re: lemon of a car [melisab]
by stevedebi
-
Aug 14, 2008 (12:23 pm)
-
|
|
Replying to: melisab (Aug 14, 2008 7:10 am)
" But as I am a Canadian resident, i can not go down to the US to have if fixed. "
Are you sure? Have you checked with Saturn of America (or whatever they are called)? I don't know if the Federal Laws apply to cars that are subsequently shipped out of country - they were purchased in the US.
|
- #278 of 300
-
Re: lemon of a car [stevedebi]
by dmathews3
-
Aug 14, 2008 (3:47 pm)
-
|
|
Replying to: stevedebi (Aug 14, 2008 12:23 pm)
A lot of electronics as in cameras are that way. You can buy a canadian digital camera a lot cheaper than US ones as there isn't a warranty.
|
- #279 of 300
-
Re: lemon of a car [stevedebi]
by melisab
-
Aug 14, 2008 (8:58 pm)
-
|
|
Replying to: stevedebi (Aug 14, 2008 12:23 pm)
oh i have spent hours talking to both the US headquarters and GM Canada. Neither party wanted to take responsibility. US will not help me as I have a Canadian address and Canada won't help me as the car is from the states and the recall was done in California. I must say though, the representatives in the US were very sympathetic and tried to help but I the Canadian reps were very rude, abrupt and frankly quite mean. It was a horrible experience dealing with them and added to the frustration with the vehicle. I honestly want to put a sign on my car stating it is a lemon and warning other drivers to never buy a Saturn Hybrid.  
|
- #280 of 300
-
Re: lemon of a car [melisab]
by pfine
-
Aug 18, 2008 (9:24 am)
-
|
|
Replying to: melisab (Aug 14, 2008 8:58 pm)
OK just a second here. YOU bought essentially a grey market car across the border because you wanted to save a few shekels. [...]You stole Fizzy Lifting Drink, and bumped into the ceiling which now has to be washed and sterilized, so no, you're wrong! You lose sir!...
While I certainly don't have a problem with bringing cars over the border to get a better deal [the US's current laws are terrible in restricting buyers' choices from importing from the UK/Europe and other countries], but you DID know that it would void your warranty or parts of it before you did this. Doesn't the warranty booklet tell you this? Didn't the dealer?
I have sympathy for your situation, but when you bring in a grey market car, that is unfortunately the penalty you have to pay -- no or a more limited warranty. I would think that if you sold the vehicle to an Amercan across the border the warranty may still be effective, but that would require taking a loss on the sale due to the battery failure, etc. Unless you can blame the dealer for not telling you or something, or can convince GM to help (or you just come to a US dealer and lie about your address), I think you you won't really get help for a repair. No one wins with this one. 
|
- #281 of 300
-
Re: lemon of a car [pfine]
by dmathews3
-
Aug 18, 2008 (10:53 am)
-
|
|
Replying to: pfine (Aug 18, 2008 9:24 am)
I agree with everything you said. I have no feelings for those who try to circumvent the system and then when it comes back to bite them they want everyone to feel sorry for them. The old saying of you get what you pay for and in this case they did. 
|
- #282 of 300
-
Re: lemon of a car [dmathews3]
by chmsomm
-
Aug 18, 2008 (4:21 pm)
-
|
|
Replying to: dmathews3 (Aug 18, 2008 10:53 am)
Much sympathy, but most know that when one gambles the house almost always wins. You gambled on the border and lost.
|
- #283 of 300
-
Re: lemon of a car [melisab]
by hybridvue
-
Aug 19, 2008 (7:38 am)
-
|
|
Replying to: melisab (Aug 14, 2008 7:10 am)
How much did you really save by buying the Hybrid in the US?
- If it was more than $2600 - then you can get the battery fixed for $2600 and still make out.
- If it was less than $2600 - then you have a decision to make. Fix it for more than it would have cost to buy it straight from Canada or live with it as is.
Either way, it is a lesson learned.
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Hybrid Vehicles 
