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Hybrid Vehicles Saturn VUE Green Line Hybrid New Saturn VUE Green Line Owners -Give Us Your Report
300 messages, Last post on Oct 07, 2009 at 2:54 AM
You are in the Saturn VUE Green Line Hybrid Forum. Your Host is pf_flyer
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Replying to: silverglvue (Jan 29, 2008 6:56 pm) |
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So I have had some fun the last two days here in Boston. My Hybrid stopped working, so called the dealership explained the situation and the recall and scheduled and appointment. Brought the Vue in yesterday, called mid day and was told it would be ready at 5pm. Returned my rental car and took a cab to the dealership only to find out it was never fixed because they didn't have the parts to fix the harness. They kept the car all day today, and it still doesn't work. Mechanic told me that Saturn will be sending out another recall in the next month or two to completely replace the whole Hybrid battery. In the meantime I have to bring my car back in another week for them to put a new defective battery in because mine doesn't work at all, only to have that one replaced when the next recall is issued. So glad I bought a hybrid, especially one that won't be working for a total of 3 months. 
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Replying to: dcpt1999 (Feb 26, 2008 5:04 pm) |
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Replying to: dcpt1999 (Feb 26, 2008 5:04 pm) Here are the important paragraphs from the recall letter: The recall includes all 2007 AURA Green Line and VUE Green Line as well as certain 2008 model year Saturn AURA Green Line Hybrid Vehicles. There may be a voltage imbalance within the hybrid battery. If the imbalance exceeds 0.6 volts, the check engine light will illuminate and hybrid function will be disabled. If this occurs, the charge/assist gauge would show no movement, the fuel economy light (ECO) would not illuminate, and the vehicle would be powered by the gasoline engine only. What will be done: Your Saturn retailer will replace the three hybrid cassettes within the battery assembly. This one-time service will be performed for you at no charge within a period of 8 years or 100,000 miles, whichever occurs first, from the date your vehicle was placed in service. How long will the repair take? Because of service scheduling requirements, it is likely that your retailer will need your vehicle longer than the actual service correction time of approximately 2 to 3 hours. By the way - this recall pertains to ALL 2007 VUE Greenline models from VIN (last 8 digits) 7S800023 thru 7S880949 UNLESS your 36V battery cassettes had already been replaced sometime in the last few months with the latest part numbers (PN# 25953382 or 25964892 for the VUE GL) Most owners have yet to receive the letters as they will be coming out in stages. In the mean time I just logged a 33.85mpg tank with 455.6 miles on it in 30 degree Maryland Winter weather. 38,000+ miles & smiles with this owner. I love my Hybrid Vue 
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A reporter hopes to speak with consumers who want to buy hybrid SUVs that are having a hard time finding them at dealerships and/or are frustrated by dealers marking up the prices on the hybrids. If you are a consumer looking to purchase a hybrid SUV, please respond to ctalati edmunds.com with your daytime contact information no later than Tuesday, March 25, 2008.
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^ Tell them to contact me and I've got a hybrid vue they can purchase 
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We contacted Saturn to work on getting out of our 07 GL Vue which continued to have battery charging issues (resulting in poor Hybrid gas mileage [21 mpg] and bad odor) and spent too much time in the shop (5 times in a year). If you look at my previous postings you will see that the solution to my problem was to 'drive it more'.  Saturn corporate service was terrible. After a number of calls over 2 weeks (and them 'putting all of their resources on it'), they mentioned possibly giving us an extended warranty. Clearly, not what we wanted since we needed a reliable vehicle that didn't need to be in the shop regularly and we wanted to have the advantages (like better gas mileage) of a hybrid. It was clear that Saturn was not going to willingly work with us. We contacted a lemon lawyer to deal with them. The lemon law lawyer had a cash settlement for us in about 7 days. We called the local dealership to check on a trade value and were quoted $14,000 (about $2,500) less than expected trade in based on research. For this low trade, we really didn't want to deal with Saturn especially given our experience on the distance to the dealership. We decided to check out the local Honda dealership where we were offered $15,500 trade in based on what they were quoted by the local Saturn dealer (the on that quoted $14,000 to us) who were planning to take it off their hands. So...our vue is now being driven by some other lucky (ok most likely unlucky) person. We are driving a CRV which is getting 22 mpg in town (and planned 28 on hwy). Hmm...pretty much what the Vue was getting the last 3-5 months and now we don't have to deliver it to the dealership for it's regular breakdown servicing. We're now very happy owners of the CRV. We will never consider a Saturn again. This particular Saturn was in the shop more times in 13,500 miles than our previous other 2 brand new vehicles were in during their entire warranty (36,000). The experience was bad enough that we will not likely consider GM purchases in the near future.
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this tsb concern "loss of hybrid function" vehicles affected 2007-2008 saturn Aura and 2007 saturn Vue tsb release date june 11,2008
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Replying to: silverglvue (Mar 28, 2008 2:14 pm) I was wondering who you used as your LEMON LAW Atty.? Congrats by the way on getting out of your SATURN!!!! 
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Replying to: fordfan_17 (Jun 17, 2008 1:23 pm) Could you please provide more detail on tsb# 0731BA. What is the actual name of the tsb? Exactly what does it cover? Is this a recall? Is it a bulletin to Saturn Service with a particular fix? Is there a web address where we can get the specifics? I did a search and came up empty. Thanks chmsomm
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