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New Saturn VUE Green Line Owners -Give Us Your Report

300 messages,  Last post on Oct 07, 2009 at 2:54 AM

You are in the Saturn VUE Green Line Hybrid Forum. Your Host is pf_flyer

What is this discussion about? Saturn VUE, Hybrid Cars, Car Buying, SUV


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#242 of 300
Re: No end in sight [serrdon] by serrdon
Nov 25, 2007 (7:01 pm)
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Replying to: serrdon (Nov 18, 2007 11:19 am)

Well, I had the hated car back for a whole two weeks and it's back in the service department AGAIN. Now it won't start. Plus the doors don't automatically lock/unlock. And the auto headlight thing no longer works. Can anything else go wrong on the thing?
 
The best part is while I'm sitting in there showroom waiting for a loaner car with my three children, the manager (who I think was to scared to show his face to me by now) sent someone out to let me know I could trade it in on a different car. Let me guess, they would be thrilled to offer me blue book for it. So I could roll over what i'm upside down on the piece of crap into an even more expensive new car. So my payment can even be higher. How lucky for me. I was almost polite in my response to that offer. On the bright side, they got me out of there really fast so I wouldn't be there with all of their potential customers.
#243 of 300
Re: No end in sight [megfox] by serrdon
Nov 25, 2007 (7:56 pm)
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Replying to: megfox (Nov 18, 2007 3:22 pm)

I most definitely do have a lawyer. I definitely need one, the car has been in for the same thing three times (plus other issues) AND been in service department for over 60 days and they are still fighting it.
#244 of 300
Re: No end in sight [serrdon] by tackepj
Nov 26, 2007 (5:30 am)
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Replying to: serrdon (Nov 25, 2007 7:01 pm)

What did the service department find was wrong with the car?
#245 of 300
Mine works great now by kaytex
Nov 26, 2007 (10:43 am)
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After 28 days waiting for the new battery, I picked up my Green Line Vue last week. I've put over 800 miles on it since then, and everything is great. the dealership contacted XM to get me a month's credit. It took me less than a minute on the phone with On-Star to get two month's credit. I'm sorry others have had a bad time. Mine had a problem; my rental was really nice while I waited; now I'm back to the hybrid SUV I so enjoy.
#246 of 300
Re: No end in sight [tackepj] by serrdon
Nov 27, 2007 (8:12 pm)
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Replying to: tackepj (Nov 26, 2007 5:30 am)

They tried to tell me it was the DVD drawing down the battery. And that apparently keeps the door locks and headlights from working as well according to my dealer.Told me if I disconnected it that all my problems would be over immediately. So I played their game and picked up the car. I took it to my brother (who builds fire trucks including all the equipment and computers in the vehicles) who disconnected the DVD. While he did that, he found a bunch of wires (sorry, I know nothing about cars ) under the steering wheel that were rubbing against some metal and the wires were half way cut through. So my brother called them up and explained what was wrong. So they have my car again. Keep in mind that the dealer is an hour away. So I'm definitely NOT amused. AND they ripped my headliner.
 
Oh well, 3 more days (at least) on my case. I think I'm over 60 days now. It's been in the service department 1/3 of the time that I've owned it.
#247 of 300
Re: No end in sight [serrdon] by tackepj
Nov 28, 2007 (5:49 am)
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Replying to: serrdon (Nov 27, 2007 8:12 pm)

Is your DVD the optional Saturn one or an add-on? Either way, hardly seems like that could cause your problem. Hopefully the wires your brother found will be the solution to the problem. Sounds like this dealer isn't too interested in helping you properly.
#248 of 300
Re: No end in sight [tackepj] by serrdon
Nov 28, 2007 (8:27 pm)
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Replying to: tackepj (Nov 28, 2007 5:49 am)

It gets better. They called this morning saying it was all fixed. So I drove back out there again, and the car wouldn't start. So I left, again, in my loaner. I think the die hard "we fixed it this time" guy in service has given up. He told me I need to get out of the car. No kidding!
 
The DVD player, which is completely out of the car now, was an aftermarket DVD player.
#249 of 300
Hybrid Performance by mdecjw
Dec 02, 2007 (5:07 am)
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My Vue is now 12mos old, 32k miles and running great. Only issue thus far, it "wind" noise. Gas mileage approx 30. Handles great in the snow! I am very happy with this vehicle.........thus far
#250 of 300
Scared to buy 2008 Vue Hybrid by ckb2
Dec 12, 2007 (11:57 am)
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After reading the terrible maintenance stories on this forum, I really regret putting $500. reserve deposit on the 2008 model. It seems that a high percentage of owners are experiencing lengthy and repetitive repair problems. My biggest concern was whether or not the Vue Hybrid would be under powered. Any body know if these battery problems in particular have been ironed out on '08 model?
#251 of 300
Wiring Harness Fix by anix
Dec 12, 2007 (12:41 pm)
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I went to the dealership last week for routine maintenance and found out that there was a recall for the wiring harness. They replaced it and hopefully my car will continue to work well. I just wish I was getting the higher gas mileage as some of you as I get anywhere from 23 to 26 mpg in the city and up to 28mpg on the freeway.
 

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