- #240 of 300
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Re: No end in sight [kamigh]
by serrdon
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Nov 18, 2007 (11:19 am)
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Replying to: kamigh (Nov 14, 2007 9:41 am)
I got offered the same "deal". I told him that I would pass their offer on to my attorney. He didn't like that, but as you said, that offer was just insulting. I've been driving some stripped down rental for 2/3 of the time I have owned this piece of crap and am scared to drive the thing when I have it and they think that's fair?
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- #241 of 300
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Re: No end in sight [serrdon]
by megfox
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Nov 18, 2007 (3:22 pm)
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Replying to: serrdon (Nov 18, 2007 11:19 am)
and now that you've said the word "lawyer" they won't speak to you anymore so i hope you actually have one! but seriously, they will only get serious when they do hear from your lawyer.
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- #242 of 300
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Re: No end in sight [serrdon]
by serrdon
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Nov 25, 2007 (7:01 pm)
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Replying to: serrdon (Nov 18, 2007 11:19 am)
Well, I had the hated car back for a whole two weeks and it's back in the service department AGAIN. Now it won't start. Plus the doors don't automatically lock/unlock. And the auto headlight thing no longer works. Can anything else go wrong on the thing?
The best part is while I'm sitting in there showroom waiting for a loaner car with my three children, the manager (who I think was to scared to show his face to me by now) sent someone out to let me know I could trade it in on a different car. Let me guess, they would be thrilled to offer me blue book for it. So I could roll over what i'm upside down on the piece of crap into an even more expensive new car. So my payment can even be higher. How lucky for me. I was almost polite in my response to that offer. On the bright side, they got me out of there really fast so I wouldn't be there with all of their potential customers.
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- #243 of 300
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Re: No end in sight [megfox]
by serrdon
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Nov 25, 2007 (7:56 pm)
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Replying to: megfox (Nov 18, 2007 3:22 pm)
I most definitely do have a lawyer. I definitely need one, the car has been in for the same thing three times (plus other issues) AND been in service department for over 60 days and they are still fighting it.
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- #244 of 300
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Re: No end in sight [serrdon]
by tackepj
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Nov 26, 2007 (5:30 am)
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Replying to: serrdon (Nov 25, 2007 7:01 pm)
What did the service department find was wrong with the car?
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- #245 of 300
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Mine works great now
by kaytex
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Nov 26, 2007 (10:43 am)
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After 28 days waiting for the new battery, I picked up my Green Line Vue last week. I've put over 800 miles on it since then, and everything is great. the dealership contacted XM to get me a month's credit. It took me less than a minute on the phone with On-Star to get two month's credit. I'm sorry others have had a bad time. Mine had a problem; my rental was really nice while I waited; now I'm back to the hybrid SUV I so enjoy.
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- #246 of 300
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Re: No end in sight [tackepj]
by serrdon
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Nov 27, 2007 (8:12 pm)
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Replying to: tackepj (Nov 26, 2007 5:30 am)
They tried to tell me it was the DVD drawing down the battery. And that apparently keeps the door locks and headlights from working as well according to my dealer.Told me if I disconnected it that all my problems would be over immediately. So I played their game and picked up the car. I took it to my brother (who builds fire trucks including all the equipment and computers in the vehicles) who disconnected the DVD. While he did that, he found a bunch of wires (sorry, I know nothing about cars ) under the steering wheel that were rubbing against some metal and the wires were half way cut through. So my brother called them up and explained what was wrong. So they have my car again. Keep in mind that the dealer is an hour away. So I'm definitely NOT amused. AND they ripped my headliner.
Oh well, 3 more days (at least) on my case. I think I'm over 60 days now. It's been in the service department 1/3 of the time that I've owned it.
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- #247 of 300
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Re: No end in sight [serrdon]
by tackepj
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Nov 28, 2007 (5:49 am)
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Replying to: serrdon (Nov 27, 2007 8:12 pm)
Is your DVD the optional Saturn one or an add-on? Either way, hardly seems like that could cause your problem. Hopefully the wires your brother found will be the solution to the problem. Sounds like this dealer isn't too interested in helping you properly.
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- #248 of 300
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Re: No end in sight [tackepj]
by serrdon
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Nov 28, 2007 (8:27 pm)
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Replying to: tackepj (Nov 28, 2007 5:49 am)
It gets better. They called this morning saying it was all fixed. So I drove back out there again, and the car wouldn't start. So I left, again, in my loaner. I think the die hard "we fixed it this time" guy in service has given up. He told me I need to get out of the car. No kidding!
The DVD player, which is completely out of the car now, was an aftermarket DVD player.
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- #249 of 300
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Hybrid Performance
by mdecjw
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Dec 02, 2007 (5:07 am)
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My Vue is now 12mos old, 32k miles and running great. Only issue thus far, it "wind" noise. Gas mileage approx 30. Handles great in the snow! I am very happy with this vehicle.........thus far
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