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New Saturn VUE Green Line Owners -Give Us Your Report

300 messages,  Last post on Oct 07, 2009 at 2:54 AM

You are in the Saturn VUE Green Line Hybrid Forum. Your Host is pf_flyer

What is this discussion about? Saturn VUE, Hybrid Cars, Car Buying, SUV


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#237 of 300
Re: No end in sight [kamigh] by megfox
Nov 14, 2007 (10:39 am)
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Replying to: kamigh (Nov 14, 2007 9:41 am)

please call a lemon law attorney. they can get you WAY more than a car payment and you can still keep the car. that's what we did and we got 5,000 back from Saturn and i'm still driving the car. Do not attempt to negotiate with Saturn yourself. They offered us $400 (one car payment) and the very next day with an attorney involved the offer went up to $2000. Call someone asap and get professional advice and help. you will not regret it but you will if you try to deal with Saturn yourself.
#238 of 300
Battery Problems by silverglvue
Nov 17, 2007 (4:42 pm)
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In May 2007 our green line vue had the battery harness replaced. The vehicle had been on the road for <3 months and had about 3,500 miles on it. Over the summer we struggled with a locking gas cap (purchased for the vehicle) and visited the shop 3 times. In Nov 2007, at 11,000 miles, the check engine light came on again. The vehicle had an odor. Upon arrival to the Saturn service they asked if it smelled like rotten eggs and suspected the battery. A call later indicated that indeed it was the battery and it would be 2 weeks before it would be available. Based on other experiences posted - we're not sure if it'll be 2 weeks but we'll certainly be having a discussion with dealership when we return to pick it up. Any information about the replacement batteries? Are they improved?
#239 of 300
Re: Battery Problems [silverglvue] by megfox
Nov 17, 2007 (5:36 pm)
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Replying to: silverglvue (Nov 17, 2007 4:42 pm)

I had the battery replaced and so far so good (except some idiot hit me today and took off my front bumper) but the car is driving well
#240 of 300
Re: No end in sight [kamigh] by serrdon
Nov 18, 2007 (11:19 am)
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Replying to: kamigh (Nov 14, 2007 9:41 am)

I got offered the same "deal". I told him that I would pass their offer on to my attorney. He didn't like that, but as you said, that offer was just insulting. I've been driving some stripped down rental for 2/3 of the time I have owned this piece of crap and am scared to drive the thing when I have it and they think that's fair?
#241 of 300
Re: No end in sight [serrdon] by megfox
Nov 18, 2007 (3:22 pm)
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Replying to: serrdon (Nov 18, 2007 11:19 am)

and now that you've said the word "lawyer" they won't speak to you anymore so i hope you actually have one! but seriously, they will only get serious when they do hear from your lawyer.
#242 of 300
Re: No end in sight [serrdon] by serrdon
Nov 25, 2007 (7:01 pm)
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Replying to: serrdon (Nov 18, 2007 11:19 am)

Well, I had the hated car back for a whole two weeks and it's back in the service department AGAIN. Now it won't start. Plus the doors don't automatically lock/unlock. And the auto headlight thing no longer works. Can anything else go wrong on the thing?
 
The best part is while I'm sitting in there showroom waiting for a loaner car with my three children, the manager (who I think was to scared to show his face to me by now) sent someone out to let me know I could trade it in on a different car. Let me guess, they would be thrilled to offer me blue book for it. So I could roll over what i'm upside down on the piece of crap into an even more expensive new car. So my payment can even be higher. How lucky for me. I was almost polite in my response to that offer. On the bright side, they got me out of there really fast so I wouldn't be there with all of their potential customers.
#243 of 300
Re: No end in sight [megfox] by serrdon
Nov 25, 2007 (7:56 pm)
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Replying to: megfox (Nov 18, 2007 3:22 pm)

I most definitely do have a lawyer. I definitely need one, the car has been in for the same thing three times (plus other issues) AND been in service department for over 60 days and they are still fighting it.
#244 of 300
Re: No end in sight [serrdon] by tackepj
Nov 26, 2007 (5:30 am)
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Replying to: serrdon (Nov 25, 2007 7:01 pm)

What did the service department find was wrong with the car?
#245 of 300
Mine works great now by kaytex
Nov 26, 2007 (10:43 am)
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After 28 days waiting for the new battery, I picked up my Green Line Vue last week. I've put over 800 miles on it since then, and everything is great. the dealership contacted XM to get me a month's credit. It took me less than a minute on the phone with On-Star to get two month's credit. I'm sorry others have had a bad time. Mine had a problem; my rental was really nice while I waited; now I'm back to the hybrid SUV I so enjoy.
#246 of 300
Re: No end in sight [tackepj] by serrdon
Nov 27, 2007 (8:12 pm)
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Replying to: tackepj (Nov 26, 2007 5:30 am)

They tried to tell me it was the DVD drawing down the battery. And that apparently keeps the door locks and headlights from working as well according to my dealer.Told me if I disconnected it that all my problems would be over immediately. So I played their game and picked up the car. I took it to my brother (who builds fire trucks including all the equipment and computers in the vehicles) who disconnected the DVD. While he did that, he found a bunch of wires (sorry, I know nothing about cars ) under the steering wheel that were rubbing against some metal and the wires were half way cut through. So my brother called them up and explained what was wrong. So they have my car again. Keep in mind that the dealer is an hour away. So I'm definitely NOT amused. AND they ripped my headliner.
 
Oh well, 3 more days (at least) on my case. I think I'm over 60 days now. It's been in the service department 1/3 of the time that I've owned it.

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