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New Saturn VUE Green Line Owners -Give Us Your Report

300 messages, Last post on Oct 07, 2009 at 2:54 AM
You are in the Saturn VUE Green Line Hybrid Forum. Your Host is pf_flyer
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The percentage of the 2007 Vue GL owners WITH problems, are more than likely TOO BUSY TRYING TO GET THEIR VEHICLE OUT OF SERVICE AND HOPING THE ISSUE(S) IS FIXED, and don't have TIME to search car forums and post a complaint! I am getting mine out of service today after I leave work, and I'M PRAYING that the sticking ignition problem is FIXED, after it being 'fixed' four times to date! |
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My car (07 Hybrid Vue, bought in January) has been out of service for six weeks and counting. I took it in to get the harness replaced and while it was there they noticed that the battery was leaking acid. The battery has yet to come in. The first batch of batteries didn't pass QC so they are scrambling to get more made. After speaking with both national Saturn people and my dealership, the dealership got me moved up to the 'first list' of people who will get a battery when they finally ship (tentatively Nov 14, but they are quick to tell me that it is a 'tentative ship date'). I was on the third list. Saturn National has been absolutlely, unbelievably HORRIBLE. I can't believe they actually have jobs because they certainly don't seem to think that, as customer service representatives, that customers are in any way important. I can't imagine that once my car is 'fixed' that it is just going to up and run like the day I bought it after sitting outside with no battery for over 6 weeks. I am going to talk to the dealer about trading up for a comparably equipped 07 Outlook and see if they will work with me, as National refuses to speak with me or entertain any of my ideas, as their "#1 priority is getting my car repaired." You would think if that were the case, they could take the batteries off the 08 models and put one in mine. I talked to a friend who works at a dealership in another part of the country and he says the batteries in the 07 and 08 models are comparable, but Saturn is actively choosing not to do that. So here I sit, 6 weeks later. I am disgusted.
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Well, we are trading the 2007 Saturn Vue greenline in. We were offered 19500. We have close to 16k in miles. We bought it Dec 06, 2006. And the lemon law is 18 months or 18k. After all the trouble we've had, they are making a profit on our heartache. It has a new transmission, a new harness, a window that makes nosies and well just not what we want in a vehicle. I feel for who ever buys it. Bummer! Hopefully we aren't making a mistake in buying a 2007 grand prix with 22k on it. Doing a car fax on it first. At least we are dumping this lemon |
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Got my Vue GL back last evening, and the 'newly installed' ig. switch and housing are still giving me problems! The key still won't turn all the time, and when I take the key out of the ignition after it was turned at least to the ACC position, there's a loud 'pling' sound, and you can FEEL something springing back!! It's going BACK into service tonight for the fourth time (their count, but I say this is the fifth time they've seen my car for this issue.). And, to top off this problem, this new ignition doesn't "LOCK" the steering wheel when the key is out of the ignition. The service manager Brook tells me this is the part Saturn sent for them to install!!! This isn't correct, either, as the column should lock for safety/theft prevention. All this with a new car, only 5 months old. |
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Replying to: tackepj (Nov 05, 2007 6:02 am) Anyway, good luck! |
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Replying to: kamigh (Nov 06, 2007 9:11 am) I wonder if we are talking to the same person at Saturn as I keep getting the same comment every time I talk to them. Or if that is just their programmed response to anything said to them.
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Replying to: serrdon (Nov 07, 2007 9:17 pm) Is your GL at the dealer also waiting on a replacement battery?
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