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New Saturn VUE Green Line Owners -Give Us Your Report

290 messages, Last post on Sep 19, 2008 at 6:45 AM
You are in the Saturn VUE Green Line Hybrid Forum. Your Host is pf_flyer
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Replying to: megfox (Nov 02, 2007 11:19 pm) I said production is ramping up. Does this mean there are currently 25 new GLs at your local dealer? No. It means that they are being produced and will be available for purchase soon. Please check the SaturnFans boards—-you will notice that there are users who have ordered their 2008 Aura GL and expect them within a few weeks. I also haven’t ever seen a McLaren F1 or a Hennessey Dodge Viper, but that doesn’t mean they don’t exist. GM makes no secret that the hybrid versions are in limited availability—-that was fully intentional, and based on the market for such vehicles. GM has not “pulled the plug” on the BAS hybrids whatsoever. Megfox, I don’t know why you think that the 2008 Saturn hybrid models will be drastically different from yours. That’s just not true. The VUE body style, of course, is different now that it’s based on the Opel Antara, but the hybrid powertrain is identical except for some minor tuning changes. It continues to use the 36V BAS system and 2.4 L LE5 Ecotec engine. The same powertrain will be in the Aura GL and the Chevy Malibu hybrid, too. You can (of course) choose to believe otherwise if you wish, but what I’ve said is accurate, no matter what your husband has read in “car magazines and online things”. I don’t need or care to defend myself from a few ultra-disgruntled owners, but I have nothing to do professionally with Saturn or GM and never have. I’m a Saturn owner, and only since 2005. I also own a Toyota and a Chevrolet, and I’m quite satisfied with all three. I do hope that eventually both of you can reach the same level of satisfaction that many others have with their GLs, but given your experience and the way you’ve handled it, that probably isn’t very likely. Good luck!
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Replying to: jray14 (Nov 04, 2007 8:04 am) I think we have agreement on the statistics issue. I don't think consumers will ever have the numbers in order to make an accurate assessment of initial and continuing reliability problems. 30-40 people posting on the website complaining is a pretty significant fraction. Even 7 people out of 7000 with continuing unresolved problems is pretty high in comparison to other vehicles. The small number of people with continuing problems have every right keep the heat on Saturn. Why shouldn't they, as disgruntled and dissatisfied customers, keep on posting and complaining when their issues are not being resolved? I have no doubt it is annoying, but is probably necessary. The problem on the 2008 Green Line issue is not you, or Google. The issue is Saturn Corporate and the fact that dealerships are being evasive about delivery of the 2008 only fuels the speculation. Saturn has alot of work to do restore confidence in its product, and rebuild its credibility. It is a basic trust issue. |
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I'm glad that there are people who are very happy with their vehicles, as that gives me hope for mine, but do you not worry that it is only a matter of time before you experience issues? If not, what about how your vehicle was made differently makes you feel at ease? I have experienced the battery harness issue after only just 500 miles, and I my ignition does not stick, but has become sticky. My worry is that in time I may also experience the squeaks and rattles, the lunging forward of the vehicle, the poor breaking, etc., that other people have experienced.
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Replying to: bmwms (Nov 23, 2006 8:08 pm) |
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Replying to: joncanada (Nov 05, 2007 9:50 am) If you read my earlier posts I did have problems with my Vue (dead battery + cruise control issue) and they were resolved. With over 28,500 miles and over 1000 turns of the ignition - if the problems have not resurfaced by now - the odds are that they will not. (And if they do - I will deal with them.) If you go over this entire post you will find about 10-15 different owners who have had problems. If Saturn sold 7000 Hybrids - and the majority of owners had problems - you would think there would be more negative entries in this thread? Most owners do not write when all is well - only when they have problems. While some regret their purchase - I do not. In the mean time, when you see a Midnight Blue Saturn Hybrid Vue traveling down the road with Maryland plates - give me a wave. (That is a friendly wave.) |
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The percentage of the 2007 Vue GL owners WITH problems, are more than likely TOO BUSY TRYING TO GET THEIR VEHICLE OUT OF SERVICE AND HOPING THE ISSUE(S) IS FIXED, and don't have TIME to search car forums and post a complaint! I am getting mine out of service today after I leave work, and I'M PRAYING that the sticking ignition problem is FIXED, after it being 'fixed' four times to date! |
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My car (07 Hybrid Vue, bought in January) has been out of service for six weeks and counting. I took it in to get the harness replaced and while it was there they noticed that the battery was leaking acid. The battery has yet to come in. The first batch of batteries didn't pass QC so they are scrambling to get more made. After speaking with both national Saturn people and my dealership, the dealership got me moved up to the 'first list' of people who will get a battery when they finally ship (tentatively Nov 14, but they are quick to tell me that it is a 'tentative ship date'). I was on the third list. Saturn National has been absolutlely, unbelievably HORRIBLE. I can't believe they actually have jobs because they certainly don't seem to think that, as customer service representatives, that customers are in any way important. I can't imagine that once my car is 'fixed' that it is just going to up and run like the day I bought it after sitting outside with no battery for over 6 weeks. I am going to talk to the dealer about trading up for a comparably equipped 07 Outlook and see if they will work with me, as National refuses to speak with me or entertain any of my ideas, as their "#1 priority is getting my car repaired." You would think if that were the case, they could take the batteries off the 08 models and put one in mine. I talked to a friend who works at a dealership in another part of the country and he says the batteries in the 07 and 08 models are comparable, but Saturn is actively choosing not to do that. So here I sit, 6 weeks later. I am disgusted.
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Well, we are trading the 2007 Saturn Vue greenline in. We were offered 19500. We have close to 16k in miles. We bought it Dec 06, 2006. And the lemon law is 18 months or 18k. After all the trouble we've had, they are making a profit on our heartache. It has a new transmission, a new harness, a window that makes nosies and well just not what we want in a vehicle. I feel for who ever buys it. Bummer! Hopefully we aren't making a mistake in buying a 2007 grand prix with 22k on it. Doing a car fax on it first. At least we are dumping this lemon |
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