Last post on Dec 08, 2012 at 4:36 PM
You are in the Ford Escape Hybrid
What is this discussion about?
Ford Escape Hybrid, Steering, Suspension, Hybrid Cars, SUV
#29 of 31 Re: Steering Locks Up / Failure While Driving [jlcomstock]
Sep 08, 2011 (6:44 pm)
My FEH first showed the steering problem less than 4 months after I bought it. The dealership had it for 9 days and replaced part of the steering column.
A year and 8 months later, the steering problem returned. this time the dealership had my car for nearly 2 months because they were replacing the entire wire harness and it was backordered.
6 months and 8 days later, the steering problem returned, AGAIN. This time Ford is doing a "repurchase" of my car. They have to follow certain guidelines according to California Lemon laws, they just don't have to follow them fast.
I have been driving this ticking time-bomb since August 20, 2011. I am going to give them about another week to make good with their buyback before I hire an attorney and go that route.
If your steering is going out, you need to contact Ford Corporate. Their phone number is on the internet. Ford knows this is a problem. They are responsible to make it right.
#30 of 31 Steering locks up 09 FEH
Sep 24, 2012 (3:01 pm)
I've had four instances this summer of my steering locking up temporarily. So far always at low speed. I've got it at a dealer now, but I know from experience with brake failure on the same car that Ford will not authorize any repair that can't be duplicated by the dealer. Indeed, I know that despite all the posts here, Ford will claim it has never heard of the problem. It will take a fatality to get Ford's attention.
#31 of 31 Re: Steering Locks Up / Failure While Driving [fullwoodsue]
Dec 08, 2012 (4:36 pm)
I just picked up my FEH 2007 after paying $2700 to the dealer for steering repair. It went out (completely) as I was pulling out of a parking spot. Ford does not believe there is a problem with it. For me, it was a HUGE problem. This was my first domestic purchase in 2007 when I bought it brand new. After 5.5 years, I paid over 10% of what I had paid when I bought it new. The dealership says it is new technology that costs a lot more to repair when it breaks down.