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Ford Escape Hybrid Suspension/Steering Problems

31 messages,  Last post on Dec 08, 2012 at 5:36 PM

You are in the Ford Escape Hybrid Maintenance & Repair Forum.

What is this discussion about? Ford Escape Hybrid, Steering, Suspension, Hybrid Cars, SUV

Messages Page 4 of 4

#27 of 31 Ford Escape Mechanic in the San Francisco Area by creta

Jul 13, 2011 (10:57 pm)

Hello,
 
I own a 2006 FEH.
 
Unfortunately the power steering assist mechanism (electric -not hydraulic) needs to be replaced/repaired.
 
I am looking for a top flight mechanic who is familiar with this issue, the dealer has recommended that I buy a new vehicle..... they indicate the repair is too complex, risky and expensive.
 
I would greatly appreciate any assitance
 
Thank you,
 
Creta

#28 of 31 Re: Ford Escape Mechanic in the San Francisco Area [creta] by pf_flyer HOST

Jul 14, 2011 (4:07 am)

Replying to: creta (Jul 13, 2011 10:57 pm)
It's hard to imagine a repair (even if it's a complete replacement) of the power steering assist unit would be to expensive to be worth doing on a 5 year old vehicle. Not having heard an estimate, I could be mistaken on that. And the word "risky" is really throwing me for a loop. What risk? Is the mechanic not sure if he'll break something else attempting the repair? Too complex sounds like he just doesn't want to be bothered.
 
Did he give you an estimate?

#29 of 31 Re: Steering Locks Up / Failure While Driving [jlcomstock] by myownmolly

Sep 08, 2011 (7:44 pm)

Replying to: jlcomstock (Feb 16, 2011 12:48 pm)
My FEH first showed the steering problem less than 4 months after I bought it. The dealership had it for 9 days and replaced part of the steering column.
 
A year and 8 months later, the steering problem returned. this time the dealership had my car for nearly 2 months because they were replacing the entire wire harness and it was backordered.
 
6 months and 8 days later, the steering problem returned, AGAIN. This time Ford is doing a "repurchase" of my car. They have to follow certain guidelines according to California Lemon laws, they just don't have to follow them fast.
 
I have been driving this ticking time-bomb since August 20, 2011. I am going to give them about another week to make good with their buyback before I hire an attorney and go that route.
 
If your steering is going out, you need to contact Ford Corporate. Their phone number is on the internet. Ford knows this is a problem. They are responsible to make it right.

#30 of 31 Steering locks up 09 FEH by sothsegger

Sep 24, 2012 (4:01 pm)

I've had four instances this summer of my steering locking up temporarily. So far always at low speed. I've got it at a dealer now, but I know from experience with brake failure on the same car that Ford will not authorize any repair that can't be duplicated by the dealer. Indeed, I know that despite all the posts here, Ford will claim it has never heard of the problem. It will take a fatality to get Ford's attention.

#31 of 31 Re: Steering Locks Up / Failure While Driving [fullwoodsue] by davebhasin

Dec 08, 2012 (5:36 pm)

Replying to: fullwoodsue (Dec 13, 2010 4:03 pm)
I just picked up my FEH 2007 after paying $2700 to the dealer for steering repair. It went out (completely) as I was pulling out of a parking spot. Ford does not believe there is a problem with it. For me, it was a HUGE problem. This was my first domestic purchase in 2007 when I bought it brand new. After 5.5 years, I paid over 10% of what I had paid when I bought it new. The dealership says it is new technology that costs a lot more to repair when it breaks down.

Messages Page 4 of 4

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