- #80 of 122
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Re: What is going on?? [vitara4me]
by loukywells
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Mar 03, 2007 (9:50 am)
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Replying to: vitara4me (Mar 02, 2007 2:01 pm)
Vitara4me...we are in the exact same boat and I feel your pain. Tech says one thing and the D.M. says another. Let me know your outcome as mine is for sale.
Suzuki women: Who is this independent company buying the defective cars back?
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- #81 of 122
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Re: What is going on?? [loukywells]
by broncododge
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Mar 03, 2007 (11:35 am)
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Replying to: loukywells (Mar 03, 2007 9:50 am)
I have to look through records to find the name of the company. Will repost when I find it. I am not too sure you can call them directly. Suzuki woman strikes again...
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- #82 of 122
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What is going on?? [vitara4me
by i3oyet
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Mar 03, 2007 (11:40 pm)
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You are not the only one with this problem. I have been told over and over and over by my dealer that the car is fixed and the problem was actually never fixed and now more problem.(even Suzuki canada is makeing it really hard for me)(I emailed them last december and never got a respond 'till i filed a complaint with CANVAP almost two mnths later) They now told me that they will replace my transmission "again" with a new 2007 version. I'm giving them one last chance after that I'm going all the way to the court and also get my car tested and post a warning on evey chat room I can find on the internet to teach this people a lesson for making their customer like a fool. Am still waiting for suzuki woman to give a respond to my question a while ago. Is she for real or one of them? good question..
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- #83 of 122
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Re: What is going on?? [vitara4me [i3oyet]
by loukywells
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Mar 04, 2007 (4:49 am)
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Replying to: i3oyet (Mar 03, 2007 11:40 pm)
Suzuki woman has been very helpful for me in the past. I believe she is for real and would be willing to assist in whatever manner. I thought about the court system but it is such a hassle and I really don't have the time. Kentucky does have Arbitration, so I could just file a complaint with them. Check your state law or Suzuki would be able to let you know. Le me know what happens.
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- #84 of 122
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Re: What is going on?? [loukywells]
by broncododge
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Mar 04, 2007 (7:33 am)
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Replying to: loukywells (Mar 04, 2007 4:49 am)
Well, first off, I would drive the truck to see if it's really fixed. Then I would make a determination on whether or not to contact an attorney. As for the guy in Canada-there is a bit of a difficulty here that all of us are shaking our head over. Firstly, your laws are different as you are a different country. Secondly, your TRUCKS AND CARS are different because your emission laws are much different. My take on the GV problem is that Suzuki lost a lot of money on this problem and they may be getting a bit strained at the bit to fix more trucks. We got a delivery of trucks that had come from Canada and they were totally different from what we are able to fix. Calls to American Suzuki were frustration VERY unhappy mechanics. Tons of electrical problems. Finally shipped them back to Suzuki at a loss. Arbitration is a very good way to get the powers that be to the table. Make sure you have all paperwork and records and state exactly what you want. I think with an arbitrator you will get satisfaction. It's just such a shame that Suzuki lets this kind of thing go on! Best of luck to you Kentucky and to you Vancouver. Suzuki woman strikes again.
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- #85 of 122
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Re: What is going on?? [broncododge]
by xostnot
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Mar 04, 2007 (7:11 pm)
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Replying to: broncododge (Mar 04, 2007 7:33 am)
You know, one thing many of us worried about when deciding to buy the new GV, was that entirely new car designs commonly show up with, or develop difficult problems. It looks like this has happened with the new GV, and the only lucky thing for most of us is that it seems most of the GV's don't have this problem. Vitaras have had a pretty good record on the first model year for new versions, but I guess this will be the end of that positive reputation. Good luck to those struggling with this problem.
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- #86 of 122
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Re: What is going on?? [xostnot]
by broncododge
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Mar 04, 2007 (7:33 pm)
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Replying to: xostnot (Mar 04, 2007 7:11 pm)
I read the consumer reports on all the cars manufactured.. I received the latest report and the consumer satisfaction ratings for the Grand Vitara are dropping. All the while the consumer satisfaction for the Izuzu and the toyota and the honda are skyrocketing. The ratings for the Hyundai sonata are soaring. The Pontiac vibe is extremely highly rated. All the while, Suzuki seems to want to hide in obsurity- suddenly. They don't want dealers to advertise in Newspapers all of a sudden. Advertising reimbursement and allotments are suddenly cut. One cannot dabble in the car manufacturing business and then when you find out that you have a defect, back up and hide. You are correct, not all the Grand Vitaras have a problem and many of the cars and trucks produced by Suzuki are excellent. It's stepping up to the plate and aiding the people who are affected that makes the difference. Suzuki woman strikes again!
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- #87 of 122
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Re: What is going on?? [broncododge]
by xostnot
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Mar 05, 2007 (1:19 pm)
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Replying to: broncododge (Mar 04, 2007 7:33 pm)
Yes, it's one thing to be aware of a defect like this when deciding which vehicle to get. That will turn off a number of sales. But if the prospective buyers also know that they will get the run-around IF they end up with a bad one, then there aren't many people who will be willing to take both risks.
I wonder what the proportion of vehicles with this problem is, and I wonder if it's confined to the US/Canadian market. I don't see much "chatter" about this on the Suzuki fan websites.
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- #88 of 122
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vitara4me [i3oyet
by i3oyet
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Mar 05, 2007 (1:22 pm)
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I started going through the Arbitrators but the problem with them is they don't have enough power to order the manufacturers to do certain things. Example is myself, I have installed some accessories (ei: Auto starter with alarm that cost me 700$ Canadian) I wanted to give Suzuki one last chance to fix my problem due to the fact that it's been a year and a half of comming back and forth to the shop with no real result. After they have that last chance, I would like them to buy the car back with all my accessories too but for some reason, arbitrators here in Vancouver can't order them to do that. Zusuki has caused me nothing but pain since I bought the car. Sorry for whinning every time but this is how i feel
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- #89 of 122
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Re: vitara4me [i3oyet [i3oyet]
by broncododge
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Mar 05, 2007 (1:46 pm)
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Replying to: i3oyet (Mar 05, 2007 1:22 pm)
Okay, no manufacturer is ever going to pay you for your accessories. Only for the car or truck. It really is unreasonable for you to expect them to buy what optional equipment YOU chose to put on the car-have it removed. Come on, you really MUST realize what YOU chose to put on a car or truck can be removed and it isn't anything to do with them! Just let them buy the vehicle back and get your stuff removed from the truck! Suzuki woman strikes again!
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