Last post on Aug 28, 2009 at 12:06 PM
You are in the Suzuki Grand Vitara/Vitara
What is this discussion about?
Suzuki Grand Vitara, Car Safety, Suspension, Transmission, Car Warranties, SUV
#39 of 122 Re: 2006 Grand Vitara vibration issue....... [loukywells]
Jan 10, 2007 (5:41 am)
Well, I am a new York dealer and we have the flash software and we have been able to correct the vibration by flashing it. I find that not all the Grand Vitaras have the vibration issue it is hit or miss. Who told you that it was a design flaw? Did you speak to corporate Suzuki? Just a question because I would have heard that one first hand if it were actual. If you hold out, you might be able to get Suzuki to use an arbitrator to switch you into a new xl-7 without a change in payment. Insist on it. DO NOT TRADE THAT CAR. The dealer cannot trade you out of a defective car-call Suzuki directly. Suzuki woman
#40 of 122 Re: 2006 Grand Vitara vibration issue....... [broncododge]
Jan 10, 2007 (1:43 pm)
Thank you so much for that information. The dealer called today and stated that they found the perfect XL7 for me, which is around $25,000. They further stated that I would need to pay $9,000 and I could drive it home...my jaw hit the floor. The dealer also stated that the DM called him last night and stated that the issue was an engineering issue with no fix. The car is paid off, so I really don't want to spend much more to get into an XL7. I'll let you know the outcome as the story unfolds. Regards.
#41 of 122 Re: 2006 Grand Vitara vibration issue....... [loukywells]
Jan 10, 2007 (3:15 pm)
YEP! You are muchly welcome. Suzuki has mandated that if a truck or car is defective, then you get a replacement for free. I would call Suzuki corporate and make a large fuss. Hate to say this but they have dollar signs in their eyes while you have a lemon. Please call Suzuki-Suzuki California will be more than happy to help you. Now here is a bit more information. There is a 3 grand rebate on the truck xl-7 if you buy it on a smart buy. If you pay cash -I would have to check, but I think its about a grand or so. But you also have Suzuki Loyalty which is 1000 dollars. SO, If the truck is a luxury xl-7 and it's 25 grand and if you are taking the smart buy and you are going to just pay it off within 3 months, then you are actually paying 21000. for the truck xl-7. If you are putting up your Grand Vitara plus 9 grand that means that you are getting about 13 grand (I estimated tax of about 1 grand into that) for your 25 thousand dollar defective Grand Vitara truck. That is not good business for YOU! They can resell that truck for 21 grand and make a profit of 8 grand. They are not doing you ANY favors. Not that I want to bash my fellow Suzuki dealers, but that isn't very nice. Considering you could trade that truck to a fellow competition and not tell them about the defects and get MUCH MUCH more value on a trade in, they are being really stupid. Get my hint? Think rebates! and year end clearances here. But I would put Suzuki California on my speed dial list and call them and beg for help! Best of luck to you! Suzuki woman strikes again!
#42 of 122 Re: 2006 Grand Vitara vibration issue....... [broncododge]
Jan 10, 2007 (7:28 pm)
You rock. Where are you located? I might want to travel and do business with you...lol. I will take your advice and pursue with Corporate.
#43 of 122 Re: 2006 Grand Vitara vibration issue....... [loukywells]
Jan 10, 2007 (9:07 pm)
Oh I must be coy! But I must say, most people want to do business with me--as I tell it exactly like it is! Best of luck keep me apprised of the situation. Suzuki Woman strikes again!
#44 of 122 Re: 2006 Grand Vitara vibration issue....... [loukywells]
Jan 10, 2007 (10:40 pm)
loukywells: You sound like an excellent candidate for installing additional acoustic insulation. You could have it done at a car audio place, or buy it from a place like www.b-quiet.com and install it yourself. The doors are fairly easy to do, but doing the floor pretty well requires removing trim panels and the seats.
You mentioned wear on the leather seats. Was this from failed seams, wear of the material itself, or the "baggy" leather problem?
#45 of 122 Re: 2006 Grand Vitara vibration issue....... [xostnot]
Jan 11, 2007 (4:57 am)
I really put some thought into the sound insulation. I had to wire a strobe package and an antenna assembly and when I took off the foot side panels there was no insulation at all. I was actually shocked...nothing but metal.
I was standing outside of my vehicle using my laptop in the drivers seat and happened to notice these vertical lines. There were around 8 or 9 of these lines on the area in an open area on the left bottom. It almost seemed like the leather was spreading apart. We figured it was wearing from me getting out of the vehicle, but at 12,000 miles? The dealer did replace the seat cover but it took a couple of times for them to get it right. They actually had to take it to an upholstery place and use steam to flatten the leather out.
#46 of 122 Re: 2006 Grand Vitara vibration issue....... [loukywells]
Jan 11, 2007 (7:59 am)
Wow, I am shocked by the lack of insulation and will pull apart a Grand Vitara to see myself. As far as the vertical lines go you are correct, the leather on the Grand Vitaras does NOT react will with extreme heat. The baggy seat problem stems from that. Especially in the rear bench. When the rear seats are folded down and the heat becomes extreme 90 and above the top seat will meld with the bottom seat fairly solid. When you place it back up, you will get a baggy leather effect. Likewise the heat will weaken the front seats and with frequent hopping in and out a truck, the leather actually begins to pull apart and vertical streaks appear. Where do you live that the leather replacement was so incredibly poor? You must be in the South as that would explain the heat. When we replace leather, it is high grade and tougher than what Suzuki actually puts in...Cost is about 895. and the value is just exceeds that. Suzuki woman...
#47 of 122 Re: 2006 Grand Vitara vibration issue....... [broncododge]
Jan 11, 2007 (8:54 am)
I live in Kentucky so the temp. isn't extreme but it does get in the 90's during the summer months.
I haven't checked the insulation on the doors yet but I don't know if that's necessary at this point. Installing insulation would be a very timely task.
I have a feeling that Suzuki isn't going to take responsibility for the "design issues". I actually enjoy driving this car locally, but this vehicle isn't designed for the highway driver. It's making me sick that I have to address these issues.
#48 of 122 Re: 2006 Grand Vitara vibration issue....... [loukywells]
Jan 11, 2007 (11:40 am)
Yeah, it really isn't fun to spend money and then have to address all that you have had to address. I don't know the lemmon law in Kentucky at all, in NY you would already have been eligible and Suzuki has really stepped up to the plate here. I think Suzuki will take responsiblity-I really do. But NOT the dealership. You can't go through the dealership to do this. Do you know any lemonlaw attorneys in kentucky? You really might want to get a free consultation. It's not going to be easy, but then attorneys tend to scare Suzuki so I really think they will cave in. The Japanese are VERY prideful and very aware that bad negative feedback has bad results. They really don't want to be made to look like a bad guy. The dealership is a different story-they probably don't care much. If they are the only ones around, they probably know that they have not got much to worry about. But if the word gets around, then they will worry. Their is a site on the internet called the rip off reports-you could voice your concern there at www.ripoffreport.com/ or contact National Highway boards at www-odi.nhtsa.dot.gov/cars/problems/complain/ I think you need to be more vocal and not accept this as much. I have many Grand vitara people driving 100 miles a day and no one has told me yet, that it wasn't a highway or long distance truck. In fact just the opposite. I have one gal that calls the truck her "little red rocket" I really think you just got a lemon from a bad dealer. Keep me up to date with what happens! Suzuki woman strikes again!