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Sedans Hyundai Sonata Hyundai Sonata Owner Experiences
131 messages, Last post on Dec 07, 2009 at 6:35 AM
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Replying to: billward (Nov 04, 2009 9:09 am) |
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Replying to: billward (Nov 04, 2009 9:09 am) The original estimate for the repair itself was $857.20 (total), with $425.28 in parts/painting, and 3.2 hours labor, plus 4.2 hours for painting labor (and an additional for the painter's helper, but at a lower rate). Final cost was $2079.72, with $462.28 in parts; the huge difference wasn't parts, it was labor, as they ended up needing 28.8 hours of labor and 6.6 hours for paint, with the increase in time being mostly from the damage inside the trunk (in the wheel well, primarily, 18 hours was in that). The crushed spare tire wheel well is the only place where you can still tell the car was damaged, even after all of that work, and you have to be LOOKING to see it even then. In fairness, we only discovered just how badly the wheel well was crushed the evening before we turned the car over for the repair; the estimate did not include that, as it was only something that was suggested as a possible problem prior to going up on the lift, until we pulled the carpet up and examined the well; we would have had quite a problem getting the spare out if needed prior to the repair. They totally replaced the rear bumper, the lower cover (the piece beneath the bumper, which was shattered badly), and the right and left rear lower panels (behind the rear wheels, on the side, below the join line). I was surprised they needed to replace those, but I suppose they must have been part of the rear crumple zone, or were damaged when the other car dove under the rear. The paint job is outstanding; just seeing the paint job, I want to fall in love with my poor car all over again, as the metallic flake still picks up the light so nicely. They were very careful to ensure that it all matched perfectly, although that wasn't difficult since it's a 2009; Hyundai still uses the same color, of course, so it wasn't tough to match, and the car was so new there wasn't any fading. I haven't been able to find any orange peel or overspray, either, though I haven't had the ability to look extensively in bright light to be sure. Regardless, the car looks outstanding. While our car was in the shop, our insurance company obtained an Enterprise Rental Car; Enterprise arranged to do their best to match our Sonata, and got us a Grey 2010 Sonata (with 8500 miles already on the ODO... WOW, that's high for a car that had to be less than 2 months old!). Unfortunately, the previous renter had not bothered to read that he or she was not allowed to smoke in the vehicle; it REEKED of smoke, but that wasn't Enterprise's fault. The car did not have PEP, however (the Preferred Equipment Package, for those who don't know the shorthand), which was the first time I'd driven a Sonata without PEP since we'd bought ours in May (although I'd had a rental 2008 without it in the Spring of 2008 for almost a week while down in Florida, after having had a 2008 Limited V6 with all options for a week in fall 2007). The lack of PEP was a bit tough; my wife was the one who ended up needing to use the rental, and she had a bad back to begin with; it' been particularly tough since the accident. Ironic that one of the reasons we had PEP to begin with was the driver's seat with Lumbar support, and when she needed it most, the replacement didn't have it. The difference between PEP and non-PEP is sufficient that I would urge Hyundai to just make PEP standard on ALL Sonata's except for the I4 Manual, and consider it even for that. In the rental market alone, the difference in perception for folks who've never driven a Sonata would be worthwhile, I believe. The last point to bring in is an odd one, but one I've already strongly eluded too in a message earlier: the rental car, though equipped with XM, did not have it activated. However, last week, my daughter (away at college) was assaulted by one of the other college students, and needed to come home for the weekend. She's attending a well known (in Virginia, at least) private college three hours+ each way away from our home. Since we have XM-Everything, specifically so that when we have to travel we can have radio we want to listen to, I called up XM to ask them to turn on the rental for the weekend; after all, it's not like we could make use of the radio while our car was in the shop. I had all of the information available for them, and ended up spending an hour before being told "We don't allow even previews. If you want to MOVE your subscription, it's a $15 charge, and you can only do it once." No working with me. No "Customer is always right." No customer service. No >POLITENESS< as they were quite hostile to the idea of doing anything unless I gave them my credit card FIRST so they could bill. At a time when folks are having a hard time with finances, that's not the attitude that will win them customers. I PROVED to them that I have a subscription, gave them everything they needed, explained what was going on, etc. The attitude of XM was "We don't care, we already have your money." That company just needs to DIE, or to have the entire company replaced with people who'll do a better job; shouldn't be hard to find folk who are willing to do what it takes to have happy customers. All in all, XM is just AWFUL.
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Replying to: billward (Nov 05, 2009 12:27 pm)
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Replying to: targettuning (Nov 06, 2009 6:26 am) The more who listen, the more potential customers you'll have... and the more you make. It's what capitalism is about: show why the customer wants your product, and they'll buy it. Like I said, XM needs to DIE; they are SO mismanaged, and customer hostile, that they need to just be replaced by a company that gives a darn. |
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| Greatings all. I have a new 4cl limited. I have noticed on several occasions that after the car has been sitting outside overnite, the interior glass fogs up! I di not find any moisture inside the car, no leaks. yet it fogs up, Similar in daytime too. Does it depend on temp/dew point etc? No other in cars near me fog up. What gives? | |
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Replying to: mantag (Nov 20, 2009 5:41 pm)
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Replying to: mantag (Nov 20, 2009 5:41 pm) On cool nights when I leave work, I look at a parking lot of clear windows except for mine and a friend (who also has a sonata) I have just accpted that Sonata's windows magically fog up. |
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Replying to: newowner10 (Nov 20, 2009 6:11 pm) I thought perhaps maybe I leave all the vents in the open position, but who wouldn't? Does that cause outside air to still flow inside to cause fogging on the interior depending on outside air temp/de point/humidity etc?? My main thing is, during the winter I do not want to come outside and have to worry about scraping off the INSIDE of the glass due to outside/inside air temp is below freezing! Again, it does not happen all the time. Wonder if their is a TSB on this? Would dealer/Hyundai know anything about this? Thanks
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I think all Sonatas do this.... at least since 2003 model year. I couldn't tell you why. Luckily, their defrosters work extremely well. |
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Replying to: mantag (Nov 24, 2009 10:32 am) |
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