Last post on Nov 11, 2013 at 2:20 PM
You are in the Chevrolet Uplander
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Chevrolet Uplander, Van
#164 of 221 Re: Door Problems - SAFETY [gmcustsvc]
Jul 27, 2010 (7:02 pm)
We bought our 2006 Chevy Uplander new. We have been a dedicated Chevy customer for years. We may never buy a Chevy again.
We have been experiencing the door problem for months: Won't stay shut, opens while driving, DINGS-DINGS-DINGS-DINGS, etc. All the same stuff you read in this forum.
We bought an extended warranty, but that is doing no good, because the dealer can't fix the problem. We've had the car in several times without success. The car has currently been at the dealership for 14 day. We talked to the Service Mgr today and "He say's they are still trying." The car has been at the dealer for 4 of the last 6 weeks.
We have about 6 months left on the warranty and I'm starting to get the feeling that they are just trying to stall until the warranty runs out. We have saved the receipts, but they are not very detailed. Today my wife asked the Service Mgr if he has been keeping track of everything he has done to try to fix it and he replied, "No, I'm not a bookkeeper."
I'm trying to decide if I should pull the car from this dealer and start over with another dealer.
I'd like to know what will happen if GM can never fix the problem (even thought it's under warranty). Will they replace the van?
Also, I notice that Mariah from GM Customer Service has replied to many of the former posts on this forum. She apologizes and then asks for your contact and VIN information. Has anyone had any success with Mariah? Please let me know. Thanks,
#165 of 221 Re: Door Problems - SAFETY [boilerguy1]
Jul 27, 2010 (8:08 pm)
My 2006 SV6 Montana had annoying problems with the driver's side sliding door for years too. I lost count how many times it'd been back to the dealer, always gone for at least a week, sometimes 2 and once for a month.
Love the van, great on trips and comfortable with all the bells and whistles.
Having warranty problems- dealer intentionally ignoring problems so they won't have to fix before warranty runs out.
As for the door, somewhere I have the paperwork of the parts they replaced the last time. I will try to find it for you. Mine never opened while driving, just wouldn't close or would close and ding.
Anyone have trouble with the manual seatback release for the front and middle row seats? My driver's seat and middle row passenger side seem stripped and don't work. Makes me miss my old '99 Montana sometimes!
#166 of 221 More Sliding door problems
Jul 28, 2010 (5:44 am)
I have a 2005 Uplander - the same issues with the sliding door. It is a constant problem. Been to the dealership too many times to count.
I fear that when the dinging is going, that I'll crash the van - it is so distracting!
I feel really bad because I recommended this van a year and a half ago to a friend - who did buy one - and now he is starting to have the same problems with his door.
I work for an EMS helicopter service. I have talked with our aviation mechanics, and interestingly enough - when a manufacturer-mechanical issue is discovered on an aircraft - do you know what the manufacturer does??? They send out a bulletin to all who own that aircraft and advise them of the issue, and if there is a repair for it - it describes what to do.
Imagine a world where a car manufacturer was openly honest with defects and repair notices - not just the big ones that they know will kill someone - but everything - so that you know you can own a vehicle that can be dependable and last a long time - doing everything they said it would do.
I have never bought a foreign car... just couldn't bring myself to do it. Maybe it's time to take my chances with a car that may or may not have brakes... at least the doors will be closed.
#167 of 221 Re: Door Problems - SAFETY [boilerguy1]
Jul 28, 2010 (7:15 am)
Ok, looking at my receipt for the repairs it says they replaced the Door Latch, PN# 15222933. It's also desribed as a Handle 16.345.
Before this service, they had adjusted the whole door and it was out of place to the naked eye. Worse, the mechanic stripped the star bolt on the rear striker! Well I was finally able to slightly loosen it and when the door wouldn't close I would bang on the striker a few times and it would close and shut up.
#168 of 221 Re: Door Problems - SAFETY [boilerguy1]
Jul 28, 2010 (8:27 am)
Has your dealership been in contact with our technical department to get the vehicle fixed? How long has the concern been present? Can you please email me your VIN and current mileage? You can get my email by clicking on gmcustsvc. Thank you,
Mariah GM Customer Service
#169 of 221 Re: Door Problems - SAFETY [gmcustsvc]
Jul 28, 2010 (3:50 pm)
OK Mariah -- I'm not sure if you are real, because you appear to be an automated message, but I sent you email you requested -- Boilerguy1
#170 of 221 Re: Door Problems - SAFETY [boilerguy1]
Jul 29, 2010 (11:19 am)
I did receive your email. If you didn't receive mine please let me know. Thank you,
Mariah GM Customer Service
#171 of 221 Re: 2009 Uplander ABS,Traction,stabilitrak [gmcustsvc]
Jul 29, 2010 (12:57 pm)
The 3 warning messages appeared on the Friday.
The vehicle sat in the driveway for the weekend.
On Monday no messages and they have not appeared since.
That rules out blown fuse(s).
Seems like poor connections to me.
What is your take ?
#172 of 221 Re: 2009 Uplander ABS,Traction,stabilitrak [montana999]
Jul 30, 2010 (10:28 am)
Unfortunately, I cannot diagnose your vehicle over the internet. Have you had the dealership diagnose the vehicle yet? If not I would recommend doing so and if they cannot read any codes when you are there to have them put the code reader in your vehicle. So when the problem occurs you can get the codes that come up. Thank you,
Mariah GM Customer Service
#173 of 221 Re: GM 2005 Mini Van Owners and electical issues [ihatemycar5]
Jul 30, 2010 (1:30 pm)
I have a 2006 SV6 with the power sliding doors. The problem that I found was with the contacts on the door ( They are called plungers) the movable pins were losing connection with the fixed part The plunger is very easy to replace if you can find one. The plungers are covered with a rubber cover and is held in place with 2 plastic pins. My Pontiac dealer could not even find one in his books or even a picture of one, and claimed that he had never had anyone come with a door problem. My Chevy dealer found it but said that it came with a wiring harness that is not needed for $154. The cure that I came up with was to take the plunger block apart (it snaps together)and replace the rusted out springs then solder 3" wires to the end of the plunger pins (they solder easy) to the tabs that go to the plug. It took about 30 min. now the doors work like new