Last post on May 01, 2013 at 11:03 AM
You are in the Honda Odyssey
What is this discussion about?
Honda Odyssey, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#989 of 2392 Re: Another victim to Honda's Transmission issue [jamesvb]
Apr 03, 2009 (3:30 pm)
In my case - I have a 2000 Honda Odyssey, with only 87,000 miles on it.
In 2007, The check engine light came on and I took the Odyessy to the Honda dealer. Dealer said that the Solenoid value was saturated and needed to be flushed. Code P1456. Told the dealer that the Odyssey also has been hesitating and missing when accelerating. They said the EGR valve needed to be replaced. The mileage of the vehicle was 76,000.
Now at 87,000 engine check light on again, Honda dealer saying code P0740 need a new transmission. $4,300 to replace it. They said it's outside the 1999-01 TRANS WARRANTY EXT.
I called Honda Customer Relations to see what they could do in helping me with the cost or get it covered by expired extended warranty.
First call I got a customer service rep named April. She took down my information but was insisting that there was nothing Honda could do to help me. I asked if she could check on if someone higher could help me out. Wasn't the nicest customer service rep, not really helpful or sympathetic about my situation.
April called back a couple of hours later. Asked me how long I've been a Honda customer, if I own any other Honda vehicles. I told her I also have a CR-V and that I love my Honda(s).
She said a case manager would be calling me back, in the next 24-48 hours.
A gentleman named Jose then called me back the next day. Asked me about the Odyessy service history, how long I had the van and some other questions. He said next it would have to go to the Honda area/district manager for review.
That was a week ago and I'm still waiting to hear back from Honda. Hopefully, they call back soon, since we've been without the use of our van for little over a week.
I hope to hear good news, if not I guess I'll have to switch to a Toyota. I used to love my Honda, but after reading all these complaints about the transmission with no help from Honda. All i can say is i'll never buy a Honda again.
#990 of 2392 Re: Park to Reverse Odyssey Transmission Issue [rsmiedema]
Apr 04, 2009 (7:50 am)
Please help! My 2002 Odyssey is in the shop for the 5th time doing the same thing - loud clunk when shifting from park to reverse first thing every day. My transmission was replaced on the second visit and still does it - don't think I needed that bill! The dealership is stumped. I was excited to see your post - was this ever resolved? It is obviously not the transmission.
#991 of 2392 2004 odyssey transmission problems
Apr 04, 2009 (1:33 pm)
Our 2004 Odyssey looked like it was leaking oil so we had it checked out. We were told that there is a hole in the transmission working its way out from the inside and it was burnt transmission fluid, not oil I was seeing. With only 70,000 miles I never expected this sort of thing to come from a honda. The service advisor gave me a price of $5500 to replace the transmission. He said he would contact honda to try to get them to cover the costs but he didn't sound very encouraging. With a quick search, I have seen everything from recalls, warranty extentions to some kind of settlement. Any suggestions on how I should approach this from here?
#992 of 2392 2003 Honda Odyssey transmission problem
Apr 04, 2009 (11:33 pm)
Anyone have updates on the possible classaction lawsuit that covers 2003 odyssey? Mine just went in with engine light and tcs light showing, was told it's a transmission failure. Will cost about $4700.00 to fix. Here's the intersting part according to my local honda dealership, once the have the new transmission put in I will have to have a new computer since the old one won't communicate with the new trans, then I will need to have new keys made as well because the computer won't reconize my old ones and it possible I might need new engine mounts. I'm shocked the car has 139,000 miles have taken excellant care, done all maintenance etc. The lights just popped on with no warning...what a racket. Hoping something has come about in regards to the lawsuit, meanwhile I'm faced with trying to decide to fix or not.
#993 of 2392 Re: My Particular Experience [xhonzi]
Apr 05, 2009 (12:56 am)
There is no overlap in the timing belt replacement with the transmission work, so says the dealer.
The total transmission replacement is $2800 + taxes and fees in California, so I am told by Sergio at Honda America.
I am having the same problems with my 2001 Odyssey. Honda should be ashamed of themselves.
Toyota and Hyundai have no such problems.
#994 of 2392 Re: 2003 Honda Odyssey transmission problem [sheeves]
Apr 05, 2009 (1:02 am)
>$4700.00 to fix
The price is way off. The warranty dealera pricing is $2800 + Fees + Taxes in California and this should be extended to you since Honda has known about these transmission failures for a decade or so.
Honda has no shame.
#995 of 2392 Re: 2003 Honda Odyssey transmission problem [sheeves]
Apr 05, 2009 (6:19 am)
See page 85, post #838. There is a link with the info of an attorney that is taking everyones information. Call them and give them your information. You might ask how many people they have now and post back to us. Thanks.
#996 of 2392 Re: Go to www.hondatransmissionsettlement.com/ [rfreitas]
Apr 05, 2009 (9:31 pm)
I dont know why but the first transmission that was put in a year ago was only given a one year 12,000 mile warranty. Now a little OVER a year later I need another transmission. After being very assertive with Honda dealer, customer service reps, and case manager I was told that if I agree to "participate in the cost of a new transmission" even though I am past the warranty class action suit wise and from the second transmission Honda would offer me "finacial help". I thought I had all the information I needed from hondatransmissionsettlement.com but I think my case manager was in actuality a lawyer. The case manager and I argued the law and went in circles with him offering help but not telling me what he was offering to him taking away the help to him offering again. I felt like he was trying to get me to say certain things and he had me on speaker phone and was recording of course. The whole conversation was surreal actually. The highlights of the conversation were when he told me I WAS LUCKY he called back on friday with the information he was about to present me because he wasnt scheduled to call me until monday (even though he knew i was renting a vehicle at almost a $100 dollars a day). I told him that was "big of him" since Honda decided to cut corners and save money by putting a 4 speed transmission on a 6 cylinder engine without the proper ability to sustain itsself and that everything was all better now that he called before he was scheduled to. I feel SO LUCKY. He also told me "hey listen, failures happen". Yeah. Im sure they do. Especially when you KEEP putting that 4 speed transmission back on the same engine so you dont have to spend money to create the right version and hoping that with enough lawyers that the consumer will be stuck with the problem and not the company. I still dont know how I got out of it paying only $675 plus tax though. Seems like i keep reading about people who were still under warranty paying for labor but not parts which still added up to about the same Im paying. I wonder if it was because I kept quoting parts of the settlement agreement from the 2006 class action lawsuit and saying I was just looking for a new personal cause haha. I feel like theres something Im missing though. Why wasnt the first transmission covered with a 3 year 36,000 mile warranty? I also was not aware that the last settlement passed was in year 2007. The case manager and I were going back and forth reading lines from what we had and finally i asked what year his information was passed in and his was later. Mine said it was the Final ruling and it was the latest i could find online but he had one dated later (of course). I feel like this is big business at its worst. There really is no accountability when a corporation gets this big. Its a shame. How can something have a warranty that is a flaw to begin with in the first place? Isnt that called a lemon? No one is saying that mistakes dont happen but any good business either has to give money back or give unbroken/unflawed merchandise as replacement for unreliable damaged goods. Its a matter of safety and condusive to not being "a fraudulent entity".
#997 of 2392 Re: New Tranny for 01' Leaking at first/Now OK & Dealers Actual Costs! [chiody]
Apr 06, 2009 (3:17 pm)
Where and when did you get your car serviced? I got a quote of 2800 + fees + taxes + freight. I have to pay 50% of the total. So in reality, I'll end up almost paying the full amount you listed above and Honda will not lose a nickel.
#998 of 2392 Re: New Tranny for 01' Leaking at first/Now OK & Dealers Actual Costs! [jw_r]
Apr 06, 2009 (3:55 pm)
Honda cars of Boston in Everett MA. But as they pointed out after I was extremely assertive with them...they are just the middlemen third party people when it comes to the actual decision of what you have to pay. They gave me a super hard time the first time I had to fix the transmission a year ago and I didnt know any better and let them. The mechanic basically made ME feel like a jerk for even asking what if it happened again (at that time I didnt know much about the recall). He told me at that time that the replacement he put in had a 1 year 12,000 mile warranty but that hes NEVER EVER SEEN ANYONE BRING ONE BACK FAILED AGAIN (and yes he said it like i typed it). I feel like thats why I got "a deal" this time around because werent the replacements supposed to have a 3 year 36,000 mile warranty(if you can call a warranty on a "new" faulty transmission and getting stuck paying for 675 plus tax for a old faulty transmission a year later as a deal). This time I researched the law, the specs on exactly what was going on with the failures, and why, and came at them aggressively and angrily. They said they would report their findings to Honda and would just have to await the decision and I said I would also be speaking to Honda as well. I called corporate and was given a case manager and the story goes on from there. Your paying more than just labor costs it sounds like JW R. Was your vehicle within the parameters of the class action suit and thus under the extended warranty of 109,000 miles or 93 months (which ever came first)? I have been reading about consumers who are still having to pay for labor even if they do fall under the warranty. Also, there seems to be a few stories of those who are paying less to nothing. It doesnt seem consistant but it is skewed towards Honda faring waaay better than the consumer in most cases. Like i said before...when you make something that fails and can be a safety hazard isnt that a lemon ? Bad business.