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Vans & Minivans Honda Odyssey Honda Odyssey Transmission Problems
1275 messages, Last post on Nov 20, 2009 at 7:52 AM
You are in the Honda Odyssey Forum. Your Host is Karens
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Replying to: voxon4 (Dec 29, 2008 4:58 pm) It took me 4 months of explaining to my dealer what was wrong, but in the long run it worked out. What I had going for me. Original Owner Bought at the dealer in question serviced at the dealer in question (not 100% by the book, but regularly) This is my 4th Honda and I told them that I wasn't going to do ANY of the upcoming major services until the tranny was fixed. American Honda covered the entire replacement cost and labor (would have been over $6K). While they had it up there I paid to replace timing belt/water pump and did the 90K service. New tranny, belts, pump, filters, etc. for under $1,500. |
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There is one big reason that will make Honda and the dealer not cover their product for a known defective transmission: You didn't buy the van (as a used van) from a Honda dealer. My 2002 Honda Van was originally purchased at the Dublin, CA Honda Dealership by someone. It had a carfax record that perfectly maintained and showed it was traded in at 33M. A Chevy dealership bought it and put a sticker on it showing that it was given an all-points used car check by a certified mechanic. I bought the van. At 48,000, the van started having tranny problems. At 50M, it was shot. After much grief with Honda of America and throughly ROTTEN service from the two Honda dealerships in my area, Manly Honda of Santa Rosa, CA and Hansel Honda of Petaluma, CA, I discovered that there is NO hope in getting Honda to help you our in any meaningful way (other than $500 vs. $3,600) if you didn't buy it at a Honda dealership and have THEIR mechanics do the used car check. It is completely wrong. I told them that I bought 5 new hondas in the past from dealerships----not theirs, but, it least it showed I was loyal to Honda. BOTH managers of the two dealerships gave me NO hope because I didn't buy from THEM. They made it sound on the phone that they had great sway over Honda of America's decision and if I brought it to them, they would take care of me and get something worked out by way of a very significant contribution, in part by Honda of America and the dealership. I was told that the dealership has a lot of authority when it comes to contributing towards the customers cause. "Bring it in", they said. So I did. I was hooked like a fish. It was a ploy to get me to bring the car in. When it was apparent that I was bamboozeled by one dealership, I towed it to the other---why? Because I fell for the same trick twice. I was told that the first service manager of Manly Honda of Santa Rosa had reputation as business man but didn't really fight for the customer---I believed that from first hand experience. So I believed the service manager at Hansel Honda in Petaluma and towed the van there. No sooner than it was there, the tone changed. It stayed there 2 weeks and no deal was worked out with Honda---although I was assured that there was something Hansel Honda would be able to do. It was BS. Honda of America had no interest in helping. They were very rude. After my 4th contact with them, they basically said we only cover cars bought at Honda Dealerships. It didn't matter I had a long, good track record with Honda. When I told them that this experience made me angry at Honda and I wondered if I'd buy one again---their response: "We'll sir, if you feel that way, we can just remove our $500 offer then". Yeah, like that means alot. BUT it says volumes about the arrogance of Honda Of America. I finally towed it to AAMCO, got a lifetime warranty, and a $400 discount off the warranty---and a discount off the transmission work, too. Moral of the lengthy story----If you're going to buy a HONDA, new or used, only buy it at a Honda dealership. It also helps greatly if you pay the outrageous premiums to have them service your car. Hansel Honda of Petaluma, and Manly Honda of Santa Rosa should be VERY ashamed of their horrible service and trickery. |
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Hello fellow owners! I have a 2002 Honday Odyssey and was diagnosed with a P0740 transmission code, which actually means need to replace transmission. I reported this to Honda Corp back in June 2008 and was offered 50% assistance. But after getting more info that the transmission design was flawed (reason why many of you have 2x or 3x repairs), I balked at the offere and instead told the Honda Corp person that I would report this to a local newspaper. She abruptly withdrew her offer. I decided to file a complain with NHSTA back in June. No reply so I contacted Senator Feinstein's Office in San Francisco last Novemeber. Her staff sent a follow-up with the NHSTA and would be sending me a copy of their findings this weekend. What I found out though are 2 IMPORTANT THINGS: **1**NHSTA does not consider the transmission problem a safety issue and will advise us to file a complain with FTC. **2** You will be wasting your time if you call NHSTA since those customer service reps they have have no idea what's going on. Instead of just letting you know that NHSTA wont do anything, they pretend that someone will actually look into the matter and make you wait forever. SO I HAVE CONTACTED A MAJOR NEWS NETWORK LAST NIGHT, A VERY PROMINENT PERSON. I AM JUST WAITING FOR A CALL BACK. IT'S TIME TO BRING THIS TO THE NATIONAL SPOTLIGHT!!!
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Slantin; Have your prominate person do a yahoo search on the internet using "honda odyssey transmission problems" The reponse number will be 550,000 that would seem to me to be much to high to ignore. Good Luck on fighting the Honda coverup. jvhwood |
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Let try to find whether all the troubled tranny owners can do something together. Honda is using the case-by-case to separate the group power, now Ody owners have to do the opposite, get to Honda as a biggest group as possible. |
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| We have a 99 Odyssey. Transmission failed and took it to a local shop and had it rebuilt. Afterwards, I started to feel that the engine cut off on the road, once in a while. I also felt the transmission shifting. My question is, would a failing trans (it looks like the rebuild failed) cause the engine to cut off? | |
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Replying to: slantin (Jan 15, 2009 3:25 pm) |
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| I bought my 2001 Odyssey in 11/00. The warning light has come on, and the local service station sent it to their transmission expert (I trust them; they trust him), who diagnosed a failed transmission. The service station guy mentioned that a number of his customers had had this problem with Odysseys, so I came here to see whether there was any information. After reading some posts in this thread, I called the dealer where I bought the van new. They said that the extended warranty went to 7 years, 9 months, and so it expired for me in 06/08. They are calling Honda now to see whether they will cover part (20-50%) of the repair cost. This is unsatisfactory, since it's a known problem. Is there anything else I can do? | |
We have a 2002 Honda Odyssey that we bought used with 27,000 miles in July 2004. The dealer informed us in December that it needs a new transmission for the exact same reason as the recall. We DID buy an extended 100,000/7 year warranty and didn't worry at first over the news. However, the warranty starts at the point that the vehicle was put in service, not the the date that we bought the vehicle.....which is a whole other issue. I did find information on the lawsuit that was filed for the 99-01. The link is http://www.hondatransmissionsettlement.com/php/login.php#. It looks like the attorney that represented was by Kirby Noonan Lange & Hoge LLP in San Diego. I'm going to call them today.
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