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Honda Odyssey Transmission Problems

1251 messages,  Last post on Nov 10, 2009 at 8:31 PM

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#891 of 1251 Re: Wanting feedback on transmission warranty coverage [griffin5] by rfreitas Jan 06, 2009 (4:23 pm)
Replying to: griffin5 (Jan 06, 2009 3:52 pm) Sounds like they have a new plan to screw us over.   I had to pay part of my replacement, so I wonder what excuse they will give me when my new one fails...
#892 of 1251 Re: Roller Coaster Experience with Honda [s2006cw] by del22 Jan 07, 2009 (3:10 pm)
Replying to: s2006cw (Jul 25, 2008 8:42 pm) Hey there, s2006cw, I was wondering if you could give me the contact information of Honda Japan that you sent the letter to in order to get your case resolved? Do they have a customer service phone # or email address? I appreciate your time.
#893 of 1251 3rd tranny problem with 2000 Odyssey by del22 Jan 07, 2009 (3:21 pm)
My 2000 Odyssey has had 2 replacement transmission in the past (85,000 & 110,000 miles). Now, I have about 180,000 on it and the transmission is completely gone. The transmission is no longer staying in gear whatsoever are as it will not even go into drive or reverse. I was wondering if anyone out there has gotten "goodwill" assistance from American Honda with the same mileage? If so, how many miles did your vehicle have and how much of a percentage did they offer? I would appreciate any information whatsoever to this matter. Replies to this message: g3guy (Jan 07, 2009 8:48 pm)
#894 of 1251 Odessey Transmissions are Junk by broomsh Jan 07, 2009 (8:24 pm)
I have a 2000 Odyssey with all the bells and whistles on it that came at the time of purchase. I have maintained it meticulously at the Honda dealer. The van still looks like it did in 2000 when we purchased it. great story, except the van is now inoperable, needing a new transmission. This will be the forth. Someone please tell me why the Odyssey has such a flawed design in their transmissions. The service rep at the dealer says this is the only year there have been problems with the tranny, but as I read the posts in this forum, it sounds like there are symptoms of clunks and shifting irregularities evident in other years also. these are the same problems that I have experienced over the years and complained about. I have gone to the corporate level and filed a claim this time, but have been denied. Honda says I need a $3600 transmission because of "internal problems" with a system they have admitted is flawed.
#895 of 1251 Re: 3rd tranny problem with 2000 Odyssey [del22] by g3guy Jan 07, 2009 (8:48 pm)
Replying to: del22 (Jan 07, 2009 3:21 pm) I had a similar set of problems,with similar mileage on my 2000 Ody. I just had the transmission replaced in Nov, '08, at a labor-only cost of $600. I was lucky that I had a Service Manager that went the extra mile for me; otherwise, you're at their mercy. Good luck.
#896 of 1251 Re: Increased fluid changes does not help on 2002 [jvhwood] by broomsh Jan 07, 2009 (9:29 pm)
Replying to: jvhwood (Dec 29, 2008 10:44 pm) Amen brother -- I am on the fourth tranny and have averaged on every 2 years. now Honda wants me to pay and I am not buying. I have never heard of a vehicle having so much trouble. Honda must be making a bundle on the junk transmission replacement ploy. there has got to be justice in a time when auto makers are in a bad way. I am ready to join that class action.
#898 of 1251 Re: 2002 honda odyssey transmission by jjclarke Jan 10, 2009 (6:54 am)
Replying to: voxon4 (Dec 29, 2008 4:58 pm) I just got my 02 (95K) EX-L back from a 100% Tranny from honda corp.   It took me 4 months of explaining to my dealer what was wrong, but in the long run it worked out.   What I had going for me. Original Owner Bought at the dealer in question serviced at the dealer in question (not 100% by the book, but regularly) This is my 4th Honda   and I told them that I wasn't going to do ANY of the upcoming major services until the tranny was fixed.   American Honda covered the entire replacement cost and labor (would have been over $6K).   While they had it up there I paid to replace timing belt/water pump and did the 90K service.   New tranny, belts, pump, filters, etc. for under $1,500.
#899 of 1251 When Honda and the Dealer won't cover you by ddbarrett Jan 13, 2009 (9:14 am)
There is one big reason that will make Honda and the dealer not cover their product for a known defective transmission: You didn't buy the van (as a used van) from a Honda dealer.    My 2002 Honda Van was originally purchased at the Dublin, CA Honda Dealership by someone. It had a carfax record that perfectly maintained and showed it was traded in at 33M. A Chevy dealership bought it and put a sticker on it showing that it was given an all-points used car check by a certified mechanic. I bought the van.   At 48,000, the van started having tranny problems. At 50M, it was shot.   After much grief with Honda of America and throughly ROTTEN service from the two Honda dealerships in my area, Manly Honda of Santa Rosa, CA and Hansel Honda of Petaluma, CA, I discovered that there is NO hope in getting Honda to help you our in any meaningful way (other than $500 vs. $3,600) if you didn't buy it at a Honda dealership and have THEIR mechanics do the used car check.   It is completely wrong. I told them that I bought 5 new hondas in the past from dealerships----not theirs, but, it least it showed I was loyal to Honda. BOTH managers of the two dealerships gave me NO hope because I didn't buy from THEM. They made it sound on the phone that they had great sway over Honda of America's decision and if I brought it to them, they would take care of me and get something worked out by way of a very significant contribution, in part by Honda of America and the dealership. I was told that the dealership has a lot of authority when it comes to contributing towards the customers cause. "Bring it in", they said.   So I did. I was hooked like a fish. It was a ploy to get me to bring the car in. When it was apparent that I was bamboozeled by one dealership, I towed it to the other---why? Because I fell for the same trick twice. I was told that the first service manager of Manly Honda of Santa Rosa had reputation as business man but didn't really fight for the customer---I believed that from first hand experience. So I believed the service manager at Hansel Honda in Petaluma and towed the van there. No sooner than it was there, the tone changed. It stayed there 2 weeks and no deal was worked out with Honda---although I was assured that there was something Hansel Honda would be able to do. It was BS.   Honda of America had no interest in helping. They were very rude. After my 4th contact with them, they basically said we only cover cars bought at Honda Dealerships. It didn't matter I had a long, good track record with Honda. When I told them that this experience made me angry at Honda and I wondered if I'd buy one again---their response: "We'll sir, if you feel that way, we can just remove our $500 offer then". Yeah, like that means alot. BUT it says volumes about the arrogance of Honda Of America.   I finally towed it to AAMCO, got a lifetime warranty, and a $400 discount off the warranty---and a discount off the transmission work, too.   Moral of the lengthy story----If you're going to buy a HONDA, new or used, only buy it at a Honda dealership. It also helps greatly if you pay the outrageous premiums to have them service your car.   Hansel Honda of Petaluma, and Manly Honda of Santa Rosa should be VERY ashamed of their horrible service and trickery.

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