Last post on Nov 18, 2013 at 10:17 AM
You are in the Honda Odyssey
What is this discussion about?
Honda Odyssey, Van
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#482 of 2416 Re: Experience with 2000 Odyssey [angelaychu]
Feb 26, 2008 (11:11 pm)
So now that I've gotten the Odyssey back with the new transmission and PCM, I notice the gas mileage is a lot better than before. I notice that on the highway going 75-80mph, the RPM's are only around 2000-2200RPM while before it was something like 3500RPM. So I am wondering if the new PCM has anything to do with that? Hmmm....
I had the motor mounts changed out (NOT at the dealer), and now it's a lot smoother. The dealer said I needed new front and rear mounts, but I was told by the shop I took it to that the rear mount was in perfect condition! So I only ended up changing the front and side mounts...more proof that the dealer was just trying to squeeze me for every penny I had...
However, now the engine stalls occasionally, mostly while driving around town locally...looks like I finally need to replace the Idle Air Control Valve now...sometimes it seems like it's about to sputter out, ...cannot hold idle speed while stopped or slowing down...
This allegedly "reliable" Honda is becoming a money pit!
New Transmission and PCM: $2300 (after frustratingly battling it out with Honda from an original $5500 - see my previous posts!).
New front and side motor mounts and labor: $320 (bought the parts online and took it to an independent shop for labor, dealer wanted $520 for the front and rear mounts).
New rear motor mount: $60 (ordered online, but now I don't need it).
New Idle Air Control Valve: $130 (I will install it myself).
Soon I will have to look forward for the timing belt ($40 parts and $$$ labor), and spark plugs ($12/each for platinum!).
So now I am forced to get as much use out of this thing after dumping over $3000 into it since January...I just hope nothing else pops out of nowhere!
I had a 1995 Ford Mustang GT with 5-speed manual and it ran like a champ, all I did was change the fluids regularly, replaced the serpentine belt once, and replaced the fronts brakes once in 90k miles before I sold it. None of these issues came up (motor mounts, idle air control valves, transmissions, PCM's, etc...)
I am telling everyone I can to NOT BUY ANY HONDA!
Just from hearing about their inconsistent levels of customer support (what customer support?) and my own nightmare experience with them, I cannot recommend Honda products to anyone. I would not want them to suffer the same fate. Just their attitude was bad enough!
#483 of 2416 Re: Experience with 2000 Odyssey [jchan2]
Feb 27, 2008 (9:26 am)
My experience mirrors yours, but from reading the posts on this board over the years I've noticed that different people with different dealerships and case managers have varying degrees of success in getting a totally new transmission out of Honda (or getting so lucky that a new transmission is not necessary)
I'll concur. My 2000 with just about 80K hasn't had any major issues. But the key in my experience with all dealers is your relationship with them. Because I do all my service with the dealer - even outside of warranty - they go out of their way to go to bat for me with the manufacturer to pursue goodwill work. I respond in kind by assuring them that they will get all excellents on any surveys I am asked to respond to.
My dealer has gotten Honda to cover AC and brake components way outside of warranty over the years and have done multiple little things like change burnt bulbs without charge. My VW dealer has taken care of the CEL's everytime without charge. It's all about the relationship.
As the old adage goes - you catch more flies with honey than you do with vinegar.
#484 of 2416 Re: Experience with 2000 Odyssey [2002odie]
Feb 27, 2008 (11:10 am)
Regarding your Odyssey, if it's stalling / dieing at odd times, it may be the ignition switch. Our 1999 Odyssey had a TSB for that exact item. It would just quit sometimes for no apparent reason. The dealer should replace at no cost. The idle air control valve wass also a TSB, but the valves clog easily. Pull it off, clean with brake cleaner, and reinstall after it's dry. You need to do this every 6 months or so.
The timing belt is a different animal. It's a $40 part, but a $600 repair. The dealer will also try to talk you into a new water pump for an additional $200. If you are really handy you can do it yourself, but it will eat up most of a weekend. It also requires disconnecting the passenger side engine mount, so you need to be able to support the engine without that in place.
#485 of 2416 Re: Experience with 2000 Odyssey [rahmibub]
Feb 27, 2008 (11:30 am)
I've dealt with lemon designs with other manufacturers before, and Honda did the right thing for me and their customers by extending that warranty. Lots of other manufacturers claim ignorance (VW did that with their Jetta Window Problems) and sadly many do what Mitsubishi do - silent recalls.
I don't know if "niceness" or "doing the right thing" had anything to do with it. It was a class-action lawsuit that forced Honda to repair some of these Odysseys. Those covered under the lawsuit will probably get repairs easier than those who are not. Of course Honda wishes to avoid another law suit for the later models..............
You can easily find out if you are covered here:
#486 of 2416 Odyssey sputters - 2nd gear, to 1st then 2nd
Feb 27, 2008 (9:51 am)
Suspect transmission?? Any help would be appreciated.
Van runs great under most conditions, however, it sputters under very unique conditions:
1st) Van is driven in 2nd or 3rd gear, then
2nd) upon slowing down to 10 to 15 mph (it shifts smoothly into 1st)
3rd) remaining at 10 -15 mph for about 5 seconds and then finally
4th) it Sputters (jerks) under mild acceleration around 1500 to 2000 rpms (possibly when shifting into 2nd gear). RPMs sometimes fluctuate during sputter but occasionally remain steady.
EGR valve replaced with no help.
#487 of 2416 Re: good outcome [cbain]
Feb 27, 2008 (6:58 am)
I also have a 2003 Idiocy. The second gear issue was SUPPOSEDLY fixed. Well, at only 64,000 the transmission is failing. Today, I went in to SIMI VALLEY,CA. 1st HONDA, and was told "sorry, no warranty for you!" with a smile from their service crook.
Question: They were supposed to document the recall fix with a photo. I want to see the photo to verify. How do I get it?
Also, What have been others' experiences with CA dealerships?
This is hugely damaging to Honda's reputation as a quality product. They and Toyota are now just as bad as Chevy or Ford. There is no difference other than Honda and Toyota's inflated prices.
#488 of 2416 Re: Experience with 2000 Odyssey [robr2]
Feb 27, 2008 (12:14 pm)
My point is American Honda treats every affected customer with inconsistency. The manner the corporate is handling their design failure in an indirect and irresponsible manner. I am not taking chances because certain dealership is going out of the way to help one customer. When it comes to design failure, I will look to American Honda's attitude.
The manner they are handling their recall is unacceptable. They owe the affected customers an answer when being asked about the recall. I blindly believed in Honda when they told me the recall was to enhance the car's performance. This I later found out was an outright lie only when my transmission sudden locked up due to heat buildup which they well documented in their 03 Honda Service Bulletin. When a company is unreliable as to provide with a direct answer, how can I continue to trust them with another Honda?
When there is problem, they are only busy trying to deny responsibility to make their affected customers to pay for their mistakes. I took care of my care just as much as you did. My service was done at the dealership as recommended. I had to battle so hard with the dealership and American Honda in order to pay only labor of $924. From these postings I consider myself very lucky.
My near death experience would have prevented if American Honda deals with matters like this in a direct, open, honest and responsible manner and treat their customers in a consistent manner. I understand when a new product is designed, it is unavoidable to have design imperfection from time to time. I am sure Honda 's affected customers would remain loyal if they can treat the affected customers fairly. I am sure even if we have to bear some of the cost, the customers would still be loyal to Honda since we did make a choice to buy a Honda.
#489 of 2416 what do you want them to do?
Feb 27, 2008 (2:01 pm)
There seems to be 2 schools of thought. The more reasonable one is that Honda should do a good will extension of the tranny warranty (say 7/100) and after that you are on your own.
Others seem to think they should issue an immediate recall, but to do what? But a reman unit in every van, even if the current one is working fine? They don't magically have a different design tranny to put in instead.
I have an '05, and would be perfectly happy if they just caved in and estended the warranty to a reasonable time/distance.
#490 of 2416 Re: what do you want them to do? [stickguy]
Feb 27, 2008 (3:24 pm)
I don't think the discussion is about money or it has two school of thoughts. People here are frustrated with American Honda's attitudes towards their design failure. They only focus on denying responsibility on their design failure. They have not been honest with their transmission problem.
I would have been completely happy when I made my initial contact with them about my transmission premature failure and they told me what the problem was. They knew it all along which is evidenced from their 03 Hinda Service Bulletin. I am an idiot when it comes to car. I had to study all the postings here and did other research in order to battle with them and finally paid only labor of $924.
American Honda treats every affected customer differently. I think their denial of responsibility is sickening. How can I trust Honda when I asked them about the recall in 2004 and they told me the purpose of it was to enhance the car's performance. When I purchased my car in 2002 and the sales personnel told me that Honda was a reliable car which you could expect to last easily over 300,000 with only minor maintenance. The sales personnel obviously should be aware of Honda's transmission issue at the time.
American Honda only cares about their profit and not human lives or road safety. Their attitude towards responsibility is unacceptable. People here would not be upset even if we have to share costs. It is their attitudes that make most of the participants angry.
#491 of 2416 Re: Experience with 2000 Odyssey [robr2]
Feb 27, 2008 (4:39 pm)
What's interesting about my experience in particular was that I had just moved to the region, and had serviced the car at a different Honda dealership before, as well as quick lube shops, and yet the local dealer was still willing to go to bat.
I guess they were able to make some money off of me though when I had other repairs done on the car.. As well as repairs on a Civic, but it's still nice.