Last post on Jun 02, 2013 at 8:22 PM
You are in the Honda Odyssey
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Honda Odyssey, Van
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#2117 of 2394 P0720 a costly code
Dec 29, 2011 (10:19 pm)
I recently had the check engine light come on and the D indicator flash on my 2004 Odyssey with 89k miles on it. The dealer pulled the dreaded P0720 code and is recommending a new tranny. I strongly expressed my disappointment as I've had the trans fluid flushed 3 times so far by the dealer to avoid this very situation. They offered to do me a favor by telling me to call American Honda and file a case for a goodwill claim. They provided me the phone number, told me what to say, etc. I followed their instructions and within 2 days received an offer from American Honda to cover 52% of the cost of a new transmission. 52% of $6,100 is the offer leaving me to pay the balance of $2,900. What a bunch of b.s.! Honda's goodwill sure doesn't come cheap. Then just to push me over the edge the dealer recommends replacing the timing belt and 2 motor mounts for another $1,600. Thank you very much Honda.
#2118 of 2394 Re: P0720 a costly code [empty76]
Dec 30, 2011 (7:08 am)
Can you still drive your vehicle? The check engine light has been on my van (02) for years...Had it checked...said nothing wrong. I have had the D flashing for almost 2 years i believe now. I just have problems going up hills in lower gears....if I could just have no hills to drive up I would be ok!
You shouldn't go to the dealer...that sounds pretty pricey!
#2119 of 2394 Re: P0720 a costly code [empty76]
Dec 30, 2011 (8:07 am)
Unfortunately, this occurred with mine at 68k miles and the tranny did go out. Some owners have seen the tranny lock up in this situation while driving down the hwy and almost get into an accident with their kids in the car. The response from Honda that I receive was to go pound salt. Needless to say, I got rid of the van ASAP and bought something other than a Honda. The other bad news is that the tranny Honda is willing to assist in the replacement of is defective as well. They were all engineered bad and it too will fail in a matter of time. I wish I had better news but that is the honest truth.
#2120 of 2394 Re: P0720 a costly code [hilapat12]
Dec 30, 2011 (9:25 pm)
Van drives fine to me. The tech said it shifts hard and is whining. I called another dealer today and received a much cheaper estimate. Both dealers want about 3800 for the trans however the labor is 2200 vs 800 between the two dealers. The Service Mgr at the second dealership has actually worked with my case mgr before and said the 52% is a pretty good offer. I spoke with the case mgr at Honda today to appeal/escalate my case to ask for more contribution and he said there is no appeal process. I asked if there is anyone between him and the CEO that I could talk to and he says "no." Should I accept the offer of 52% against the $4600 estimate.
#2121 of 2394 reman or rebuild?
Dec 30, 2011 (9:32 pm)
2004 Odyssey with 89k miles. Better to replace trans with a reman that comes with a 3 yr/36k wrty or rebuild existing trans with 2yr/24k wrty?
#2122 of 2394 HONDA ODYSSEY
Dec 31, 2011 (12:10 am)
You are fortunate to have got 52% as I couldn't get Honda to put in a dime towards the $4,600 that it cost to put in a rebuilt trans. I would have considered that fair due to the problems Honda is having on the transmission, but with such an attitude, I'm going to go for a Sienna.
#2123 of 2394 07 just joined the list! 1/1/2012
Jan 01, 2012 (9:22 pm)
2007 Honda Odyssey EX-L. Bought brand new October 2007. No real problems until tonight. I had the recalls done on tranny (shudder etc... brake master cylinder etc..) but never experienced the problems people talked about. Tonight, I was out with my family (27 degrees F) and backed the car up and the radio went out and the navi screen went blank (never happened before). I put in D and drove 8 miles home and parked in garage. The radio and NAvi didn't work all the way home. I checked fuses and all were perfect. I turned the key on (no start) for the 5th time and the radio asked for code. I entered and my radio was back to working. Presets were not there, I went to enter the first one and they popped back, 2 fms and 1 am and 2 XMs. The navi screen acted normal as well. I noticed (engine off, key on) that the D was flashing and the orange Engine symbol was on. I was like, I must have tripped something when I removed a fuse. The flashng D was not on while I drove home earlier. I decided to drive down to local auto parts store to pull the codes and erase them. I started car and put in R and nothing. I slightly revved engine and nothing. I put it in D and the lurked/thud forward (the RPMs were back to idle before I engaged D). I tried several times and it would not go into R. I decided to wait till Monday and call dealership for tow and repair. I like to pull codes on my cars before bringing to shop. This is the first time with this car. I have 52,xxx miles and I believe I still have power trane waranty till 5/60K? We almost traded this car in for a SUV since my kids are running around now and can get into car seats on their own... oh well... I will have to fox and trade in soon..... I bought a Honda hoping for no FORD issues like I had with my last FORD. I might go back to FORD who knows?
#2124 of 2394 Re: 07 just joined the list! 1/1/2012 [buickboy]
Jan 01, 2012 (10:04 pm)
Most of us older Odyssey owners thought tht HOnda had their a/t isues worked out by 2007, but your sad story tells a different tale.
The last Consumer Reports I looked at showed the 2007 as having tranny problems, but not the 99's up to 2004, the worst years! Strange indeed, but Honda always did seem to get a pass from CR for some reason.
I think hundreds of thousands of hyped Honda Odyssey Vans were sold to people who believed the CR Bull about Honda "reliability" (myself included)
#2125 of 2394 Re: 07 just joined the list! 1/1/2012 [buickboy]
Jan 01, 2012 (10:14 pm)
i would first check your battery and charging system. the nav and radio failure sounds like the battery voltage got too low. that would not be such a strange occurance considering its freakin 27degrees outside as you stated. rhen it wouldnt start. what happens in the computer controlled cars is when your system voltage drops too low, the computer will start shutting down subsystems like nav, entertainment, climate controls in order for the vehicle to continue to run. its a pretty smart design, but at the same time, if the voltage and current is still too low the main ecu and tcm( engine control module, trans control module) wont have enough power to command the engine and transmission. the solenoids in the trans require a good amount of current to activate and they are working hard in every shift. dont walk in the dealership thinking its the transmission just yet without checking your battery and alternator or they just might try and sell you one you dont need.
#2126 of 2394 Re: 07 just joined the list! 1/1/2012 [buickboy]
Jan 02, 2012 (5:40 am)
I went to a local transmission shop which was highly recommended. He rebuilt the trans and replaced the cracked motor mounts (broken probably as a result of all the lurching, etc). Cost me $1650. Sold the van as I didn't want to endure another repeat and be out another $1650 or $5000 as some folks have reported here.
Have owned two brand-new Honda Accords (1992 and 1995), and they served me well. This Odyssey van and the stories told here in addition to the pitifully poor gas mileage these things get, are enough to make me stay away from Hondas permanently.
Best choice would likely be to make Honda repair it and then sell it outright. Why give a dealer that extra profit? LOTS of people are STILL insistent that they MUST have a Honda Odyssey. I was completely upfront with the guy who bought mine and even shared this forum site w/ him. Fully-informed, he believed buying one which had been rebuilt was safer than buying one which had not YET experienced any problems. I agree w/ that thinking, but I still wanted to be as far away from a Honda Odyssey as I could be. I feel rather fortunate to have gotten away spending only $1650. And, that's sad if you think about it.
Good luck to yet another disappointed Honda admirer.