Last post on Nov 18, 2013 at 10:17 AM
You are in the Honda Odyssey
What is this discussion about?
Honda Odyssey, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1154 of 2416 Re: Honda Odyssey -buy 2002 hasinasi
Aug 24, 2009 (12:05 pm)
I have a 2002, with 233,000 kilometers (metric) on it. I replaced the transmission once at 180,000 kms. If I wanted to stick with the 1999-2004 design I would only replace it with a 2004 (consumer reports best reliability year). I paid 1/2 the invoice cost for replacement through Honda Canada. I do not see Honda making any guarantees for 2002 as warranties do not usually last 7-8 years. If I could afford it I would check consumer report customer 'dots' for the best year between 2007 to 2009.
It seems strange that that 2002 has only 32,000 miltes on it. I would check this out further. It's quite possible it's mileage is 132,000 miles.
See also OdyClub.com for excellant forums.
#1155 of 2416 Re: Honda Odyssey -buy 2002 hasinasi [autowrite]
Aug 25, 2009 (8:33 pm)
Honday WILL NOT help you but for about $400 for a new transmission if you do not buy it at a Honda dealership. This being our experience. Our van was 2002, and also had 33,000 miles on it. It was orginally purchased at a dealership in Dublin, CA and then exchanged at the Dublin dealership for a new van. A chevy dealership in Sebastopol, CA bought the car and gave it their "Certified Authorized Mechanic" ok.
Our van was running great until we hit 45k. Then we had all the symptoms that people talk about, the light, the stutter between 2 and 3, and sometimes, 1st gear.
I went round and round with Honda of America. We had previously owned 6 Hondas...and that meant nothing to them. All the previous Honda's were purchased at a Honda dealer---but, because THIS Honda wasn't, Honda of America said, "I could take their offer, or they would recend it."
I will NEVER, NEVER buy another Honda.
If I were you, I wouldn't buy a 2002 Honda. You WILL have transmission problems---and Honda will not help you.
#1156 of 2416 07 Odyssey transmission needs to be replaced
Aug 27, 2009 (5:44 am)
So... At 32,000 miles I took the van in to have the drivers side sliding door latch replaced. I told them then that the transmission was acting funny and that it would shake and shudder at approx. 25 mph. They told me I was crazy. Nothing wrong with trans. OK. I will just drive it until it quits. I have been through a Lemon Saturn Relay that was purchased back by GM because of electrical issues. I bought from Honda because they had such a good reputation. 57,000 miles. Take the door back in because it is doing the same thing. Latch is not shutting and alarm staying on. While picking van up Honda tells me that they did a software update for a "judder" at 25 mph to 45 mph and that this should take care of the shake. I started laughing because I knew all along that there was a problem. Well... They are going to replace the torque convertor attached to the transmission next week. I will say this... This dealership, unlike the one where I bought it, has not given me any problems and are arranging for a rental van for me for the week I will be without. However, I did purchase the extended warranty because of the problems I had with the Saturn. Needless to say, I have had to have the door latch replaced twice already, my battery has gone dead numerous times, and now the transmission is being replaced (or part of it). I am not happy!!!!! I paid a lot of money for this vehicle and have already had to spend hours without it or sitting at a dealership. I have three kids and a life. Do I really need to spend it taking care of a brand new car?
Aug 27, 2009 (6:09 am)
Feeling of being betrayed by someone we trusted summs up the general feeling we all have here.... We paid more money trusting that Honda will be reliable and will live up to its name. When we paid more money for the car, we believed that we were getting our money's worth... well, Honda failed. Not only it failed, but Honda turned our trust upside down. What really bothers me is that Honda is looking only the numbers and the profit and not looking at the loss they'll be suffering at the end when most of us in this forum spread the word of mouth about the poor quality of Honda workmanship. Bad reputation for Honda!!! Not only I will not buy any Honda, but I will make sure to spread the word and do everything possible to make sure that my network of people will not buy any Honda's.... Eat that, Honda.
#1158 of 2416 Re: Honda Odyssey -2003 Transmission Issue [hasinasi]
Aug 31, 2009 (12:57 pm)
I just went through this with my '02 Odyssey with 76K miles on it. According to the dealer, Honda extended the tranny warranty on SOME Odysseys to 109K. My VIN wasn't included in the extended warranty, but the dealership contacted Honda and they offerred up a 50/50 split on a $4,600 repair charge (which includes a 3/36 transmission warranty).
After the repairs were done, I sent out a letter to Honda of America asking them to better stand behind their faulty product and requested a 90/10 split. Stay tuned!
#1159 of 2416 Re: Betrayal... [igoazoom]
Aug 31, 2009 (1:02 pm)
I agree. I would seriously hesitate purchasing another Honda in the future. This is after owning a Civic and an Accord. I would definitely look at customer service aspect in a purchasing decision and Honda's reputation has taken a significant blow so far.
I can understand that sometimes XEW!!# happens. They need to provide better customer serivce when it does. They are failing.
#1160 of 2416 2nd Failure!
Sep 01, 2009 (6:14 am)
The second transmission on my 2001 Odyssey failed this weekend! It gave us just a few minutes of funny noises and then locked up. We were on a hilly part of a country road where speeds go up to 55-60 mph! There were no berms, no where to pull off--the steep hills were on either side of the road. It was a very curvy road, hilly road -- a dangerous and scary place to have a car just stop. We were lucky were weren't rear-ended at high speeds.
The first tranny failed at 77,700 and Honda paid for it. Now, 42,000 miles later, the second one is gone. Is it unreasonable to ask for a transmission to go more than 42,000 miles?? They obviously gave me someone else's problem transmission!
We've had Toyotas go 170,000 and had no problems! My neighbor has a Toyota now with 200,000!
The Honda rep, through the dealership, has asked us to make him an offer that would "be fair"! How about a Honda Odyssey that lives up to its reputation and price!! What has anyone else paid for the second transmission?? The car now has 120,000 miles on it and I was hoping to get at least 180,000-200,000. I can't buy another car right now! Help me negotiate with Honda! Help!
#1161 of 2416 Re: 2nd Failure! [suemom]
Sep 01, 2009 (7:53 am)
Sounds like you were very lucky to have Honda pay for the first tranny at 77K. I just went through the same experience at 76K and they would only cover 50%. I talked to their Regional Mgr.(Charles Villenueva) and he feels that trannys typically only last 120K and that I was lucky to get the 50%. He seemed very proud of Honda's customer service record. I had to disagree based on their handling of all these faulty transmissions. I sent in a 2nd letter to Jason Stradford just to let them know how disappointed I was and that I would seriously look at the total cost of ownership on my future car purchases. I will certainly look at other mfg. before Honda from now on.
Sorry for your situation. But according to Charles Villenueva, they would look at a 2nd failure on a case by case basis. Contact him (Honda of America has a 800 number and a fax number on their website), and you can certainly use my name (Peter Kim). ONLY some VIN's had extended warranties to 109K. See if yours was a part of the extended warranty.
Basically, everyone knows (Honda just won't admit it) that it's a faulty transmission. They won't fully stand behind their product and will handle these claims on an individual basis in order to mitigate their crappy product.
#1162 of 2416 Re: 2nd Failure! [pyk64]
Sep 01, 2009 (12:28 pm)
Yes, it was part of the extended warranty group and that's why they paid for the first one. 42,000 miles on a transmission is just unacceptable! They want us to make them an offer. I've been given a price of $3400 (including tax) on the whole thing. Your 50% may be the best yet. P&S manager at the dealership said he just had TWO transmission failures last week in the 120,000 range and Honda paid 10% on one and 20% on the second (it was a good customer). Thanks for the info--I'll give them a call. What region are you in? Wonder if Villenueva covers my area?
#1163 of 2416 Odyssey 00 transmission
Sep 02, 2009 (6:41 pm)
I had my transmission replaced at 102K miles under full Honda warranty. I thought, whew, won't have to worry about that one again. Wrong! 40k miles later, my transmission fails again! What a cruddy transmission. My dealer won't cover it since it's just outside of their 35k warranty. I'm calling honda tomorrow, and if they don't back me up, although I've owned hondas all my life, I'll never buy another one again.