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Hyundai Elantra Warranty Questions

77 messages,  Last post on Sep 13, 2011 at 10:57 AM

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What is this discussion about? Hyundai Elantra, Car Warranties, Hatchback, Sedan, Wagon

Messages Page 9 of 9

#72 of 77 Finance manager at Capitol Hyundai, CA lied about extended warranty by wise8

Jul 25, 2011 (5:37 pm)

One of the finance managers at Capitol Hyundai, CA lied to me about Hyundai extended warranty. I told him I want only the Hyundai Protection Plan (HPP) offered by Hyundai over the phone. He told me that the (HPP) plan is offered by a third party called customedge and offered me a slightly lower price in order to lure me into his office. Fortunately I caught the discrepancy in the plan description after I came to his office. It turns out customedge is another after market plan. He finally showed me the real HPP with higher price. I ended up buying the HPP from Magnussens Fremont Hyundai.
  
How can he lie with a straight face? Be careful and stay away from Capitol Hyundai !

#73 of 77 Bought Hyundai Protection Plan by wise8

Jul 25, 2011 (5:43 pm)

I just bought 10 year 100,000 miles platinum Hyundai Protection Plan from Magnussens Fremont Hyundai, CA.
 
I paid 1,350 tax included.
 
Other 4 dealers in my area either don't offer such a plan or can't match. Even worse, Capitol Hyundai finance manager lied about HPP program and tried to sell me another aftermarket program as HPP.
 
You can also buy the same program on line at http://hyundaiusa-warranty.dotsterdesignstudio.com/hyundai-extended-warranty.php-
 
The finance manager at Fremont Hyundai, CA is straight forward and honest. He honored the quote he gave over the phone and didn't try to sell me maintenance plan as other dealers did.
 
Good luck and stay away from the bad/ dishonest people.

#74 of 77 Beware Hyundai warranty by hyundaiowner3

Aug 19, 2011 (7:22 am)

Eighteen months ago, we purchased a Hyundai Elantra from Ourisman Hyundai in Laurel, MD. We purchased the car because the dealer advertised a "bumper to bumper" warranty for five years or 60,000 miles. The clutch failed after 34,000 miles, and Hyundai refused to honor the warranty. They claimed "normal wear and tear" was not covered under the warranty. We believe that advertising the warranty as bumper to bumper is deliberately misleading in these circumstances. Hyundai National Consumer Assistance Center has refused our request to provide a written explanation to justify the refusal of coverage under the warranty, and evidence to support their claim of "normal wear and tear." We are being charged $1,700 for a new clutch.
 
Moral of the story: be very skeptical of "bumper to bumper" claims by Hyundai salesmen.

#75 of 77 Re: Beware Hyundai warranty [hyundaiowner3] by fushigi

Aug 19, 2011 (10:15 am)

Replying to: hyundaiowner3 (Aug 19, 2011 7:22 am)
No manufacturer covers wear items, which includes a clutch, in their warranties. Some do a minimal 12 month thing (Hyundai does or at least did on light bulbs, for instance). Tires aren't covered. Brakes pads aren't (though non-wear items like the master cylinder are covered). And so on.
 
The price for the repair seems high, though I readily admit to being out of touch with manual trans costs. The last time I replaced a clutch was around 1990. Be sure to call around for prices or ask the dealer, especially if this is the dealer you bought from, to cover part of the cost since the car is still relatively new. It costs you nothing to ask and you never know; they might make a good will gesture if you're a good customer.

#76 of 77 Re: Beware Hyundai warranty [hyundaiowner3] by mikeystoy5

Aug 19, 2011 (10:46 am)

Replying to: hyundaiowner3 (Aug 19, 2011 7:22 am)
When in doubt about what is and is not covered, the best thing to do is sit down and read the owners manual. Things included in normal wear an tear items include, tires, timing belts, brake pads an shoes, spark plugs, drive belts, clutches, filters, fluids, body or glass damage( which I have seen customers try to get coverd). If you check with other manufactures, you'll find out that their's is the same. I've seen people wear out a clutch in less then 2000 miles, because they don't know how to drive a standard transmission car. They should teach people how to drive one in driving school. In fact, I've seen techs who can't drive a standard transmission car. lol

#77 of 77 Elantra 2003 warranty by charle4025

Sep 13, 2011 (10:57 am)

My car is overheating, and it is either the water pump or thermostat. Are either covered by the original standard warranty? ( not extended warranty). Thanks

Messages Page 9 of 9

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