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Hyundai Elantra Warranty Questions

66 messages,  Last post on Sep 29, 2009 at 9:36 AM

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#58 of 66 Re: Hyundai Elantra: Warranty Questions & Issues [backy] by stephen987 Jun 04, 2009 (3:05 am)
Replying to: backy (Jun 03, 2009 4:14 pm) I would suspect that most customers would interpret "powertrain" to mean "anything the engine, transmission, and driveline need in order to function properly." So they'd assume that the cooling system, as well as the PCM, the fuel injection system, and the essential electrical system (alternator, starter, ignition) would be included.   If they made that assumption, they'd feel misled by the company, and I wouldn't blame them. How many people read the list of covered items in the warranty before they make a purchase decision on an automobile? '; Replies to this message: backy (Jun 04, 2009 6:09 am) stephen987 (Jun 04, 2009 6:30 am) backy (Jun 04, 2009 7:44 am)
#59 of 66 Re: Hyundai Elantra: Warranty Questions & Issues [stephen987] by backy Jun 04, 2009 (6:09 am)
Replying to: stephen987 (Jun 04, 2009 3:05 am) You and others can interpret and assume all you want. But a few minutes spent reading the car's warranty book or doing a search on the Web will point out that almost all powertrain warranties are limited to the engine block (either short block or long block) and, in most cases, the transmission or transaxle. There are a few exceptions to that, e.g. it appears VW's powertrain warranty covers more parts, but in general powertrain warranties are pretty limited on the components covered. Few if any cover parts like fuel injectors, alternators, and... thermostats. Some don't even cover gaskets--although it looks like Hyundai's does.   Hyundai was up front with the car buyer by providing details on its warranties in a book that comes with the car. They also provide details on their web site, and will answer questions about the warranty if you call Customer Service or a dealer. It isn't Hyundai's fault if someone makes an inaccurate assumption about warranty coverage, unless someone at Hyundai mis-represented the warranty, e.g. if a sales rep told a buyer, "Oh, sure, our powertrain warranty covers thermostats, fuel injectors, all that kind of stuff!", then that would be a reason to blame Hyundai. It's not Hyundai's fault if a buyer didn't bother to ask, "What parts are covered by the powertrain warranty?" or take a few minutes to read the warranty book. Replies to this message: stephen987 (Jun 04, 2009 6:30 am) backy (Jun 04, 2009 7:44 am)
#60 of 66 Re: Hyundai Elantra: Warranty Questions & Issues [backy] by stephen987 Jun 04, 2009 (6:30 am)
Replying to: backy (Jun 04, 2009 6:09 am) When I was in the car business, the manuals, warranty booklet, etc. were not provided until the customer took delivery of the vehicle. In other words, after the sale contract was signed. Replies to this message: backy (Jun 04, 2009 7:44 am)
#61 of 66 Re: Hyundai Elantra: Warranty Questions & Issues [stephen987] by backy Jun 04, 2009 (7:44 am)
Replying to: stephen987 (Jun 04, 2009 6:30 am) Now we have the "power of the Web." Also, I'll bet if a customer asked about warranty provisions before they took delivery, you'd answer the question, right?
#62 of 66 Elantra '03 and warranty by senglory Sep 14, 2009 (4:55 pm)
Yesterday I bought Elantra '03 from private party. Today I heard about extended Hyndai's warranty for this model. Could somebody shed me the light on this situation? Am I eligible for getting this warranty from Hyndai and what should I do for this?
#63 of 66 Service Contracts by fred105 Sep 20, 2009 (11:13 am)
What's the general opinion of these service contracts that are offered at the time of purchase. I have never used these in the past, but being an older couple I was wondering if it is something to consider. Might be helpful for my wife if I was not around to deal with the auto maint. issues. It was a 10 year, 100,000 mile contract which covered a lot of items the Hyundai only covers 1 - 3 years, such as the air conditioning system, engine cooling system, some electrical units such as window motors. It was a little pricy around $1,800, with a $100 deductable per visit, but with todays rates, you could use that in a hurry. Replies to this message: backy (Sep 20, 2009 12:43 pm) fred105 (Sep 20, 2009 5:56 pm) wlbrown9 (Sep 29, 2009 9:36 am)
#64 of 66 Re: Service Contracts [fred105] by backy Sep 20, 2009 (12:43 pm)
Replying to: fred105 (Sep 20, 2009 11:13 am) That seems high for a service contract for a Hyundai, since you probably won't use it until at least year 6 (or after 60k miles), and beyond that you have the powertrain warranty for expensive repairs e.g. transmission. My advice is to put the $1800 away in an investment, and in five years you'll have more than $2000, which with the $100 deductible you'd pay anyway will cover many repairs in years 6-10--if you have them. Plus, how do you know you'll keep the Hyundai for 10 years?   Also, what you describes sounds more like an extended warranty than a service contract. A service contract typically pays for routine maintenance. A warranty pays the cost of (some) repairs. Replies to this message: fred105 (Sep 20, 2009 5:56 pm) wlbrown9 (Sep 29, 2009 9:36 am)
#65 of 66 Re: Service Contracts [backy] by fred105 Sep 20, 2009 (5:56 pm)
Replying to: backy (Sep 20, 2009 12:43 pm) Thanks for the reply and suggestion. Sounds like a wise suggestion. I thought it was a little expensie also. I was just thinking of those annoying things that tend to fail such as elect window motors, ect. Not ever owning a Hyundai I don't know anything about their reliability.I checked it is called Factory Plus Perferred Care Service Contract by CNA national warranty corp. Replies to this message: wlbrown9 (Sep 29, 2009 9:36 am)
#66 of 66 Re: Service Contracts [fred105] by wlbrown9 Sep 29, 2009 (9:36 am)
Replying to: fred105 (Sep 20, 2009 5:56 pm) CNA looks to be an independent (not Hyundai) warranty company. From the reports here they could be the poster child for why not to buy any extended warranty except one with the Manufacturer.   http://www.ripoffreport.com/Search/Company/CNA-National-Warranty-Coprporation.as- px

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