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Sedans Hyundai Elantra Hyundai Elantra Warranty Questions
66 messages, Last post on Sep 29, 2009 at 9:36 AM
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Replying to: mikethetrout (Jun 03, 2009 3:25 pm) However... if you have had all factory-required service performed on the car, meaning the last major service would have been at about 75k miles (and you have the records for all maintenance), and assuming a Hyundai dealer has never before told you to replace the thermostat and you declined to do so, you might try appealing to the dealer's service manager and if necessary the owner to give you a break on the repair, as a loyal Hyundai customer yada yada. You might get a more favorable response if you've had past maintenance performed at Hyundai dealers, particularly the dealer you took your car to re the radiator. You could also try taking up your case with Hyundai Customer Service. They are under no obligation under the warranty to help with the repair, but they might do it as a customer service gesture. Doesn't hurt to ask.
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Replying to: backy (Jun 03, 2009 4:14 pm) If they made that assumption, they'd feel misled by the company, and I wouldn't blame them. How many people read the list of covered items in the warranty before they make a purchase decision on an automobile? ';
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Replying to: stephen987 (Jun 04, 2009 3:05 am) Hyundai was up front with the car buyer by providing details on its warranties in a book that comes with the car. They also provide details on their web site, and will answer questions about the warranty if you call Customer Service or a dealer. It isn't Hyundai's fault if someone makes an inaccurate assumption about warranty coverage, unless someone at Hyundai mis-represented the warranty, e.g. if a sales rep told a buyer, "Oh, sure, our powertrain warranty covers thermostats, fuel injectors, all that kind of stuff!", then that would be a reason to blame Hyundai. It's not Hyundai's fault if a buyer didn't bother to ask, "What parts are covered by the powertrain warranty?" or take a few minutes to read the warranty book.
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Replying to: backy (Jun 04, 2009 6:09 am)
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Replying to: stephen987 (Jun 04, 2009 6:30 am) |
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| Yesterday I bought Elantra '03 from private party. Today I heard about extended Hyndai's warranty for this model. Could somebody shed me the light on this situation? Am I eligible for getting this warranty from Hyndai and what should I do for this? | |
What's the general opinion of these service contracts that are offered at the time of purchase. I have never used these in the past, but being an older couple I was wondering if it is something to consider. Might be helpful for my wife if I was not around to deal with the auto maint. issues. It was a 10 year, 100,000 mile contract which covered a lot of items the Hyundai only covers 1 - 3 years, such as the air conditioning system, engine cooling system, some electrical units such as window motors. It was a little pricy around $1,800, with a $100 deductable per visit, but with todays rates, you could use that in a hurry.
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Replying to: fred105 (Sep 20, 2009 11:13 am) Also, what you describes sounds more like an extended warranty than a service contract. A service contract typically pays for routine maintenance. A warranty pays the cost of (some) repairs.
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Replying to: backy (Sep 20, 2009 12:43 pm)
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Replying to: fred105 (Sep 20, 2009 5:56 pm) http://www.ripoffreport.com/Search/Company/CNA-National-Warranty-Coprporation.as- px |
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