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Hyundai Elantra Warranty Questions

77 messages,  Last post on Sep 13, 2011 at 10:57 AM

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What is this discussion about? Hyundai Elantra, Car Warranties, Hatchback, Sedan, Wagon

Messages Page 8 of 8

#68 of 77 Re: Service Contracts [jayess] by backy

Nov 23, 2010 (5:44 pm)

Replying to: jayess (Nov 23, 2010 1:29 pm)
If you still have the powertrain warranty, I'd bank the $1500 and it will be there in case you have a major repair outside the powertrain. And if you don't, you keep the money. If you don't have the powertrain warranty, that's a tougher decision because a blown tranny by itself can be way over $1500. Low odds that will happen, but it could.
 
Basically think of it as buying an insurance policy for a little over $25 a month (with future value of money figured in). If you are pretty sure you will keep the car five more years (or if the warranty is transferrable--is it?), might be worth the peace of mind since it seems you value that. You can't get a cup of coffee for 83 cents these days.
 
P.S. It's a better deal if it is in fact a Hyundai warranty and not a 3rd party warranty--those can go belly-up on you.
 
P.P.S. Check to see if the deductible is per VISIT, or per ITEM. Per visit is what you want of course.

#69 of 77 Re: Service Contracts [backy] by jayess

Nov 25, 2010 (4:47 am)

Replying to: backy (Nov 23, 2010 5:44 pm)
The warranty is from Hyundai, which is the first question I asked - should have mentioned that, and the deductible is per visit. Since we're not the original owner, the powertrain is 5/60 so it evaporates in Jan as well. Decisions decisions

#70 of 77 Re: Service Contracts [jayess] by jayess

Dec 02, 2010 (8:51 am)

Replying to: jayess (Nov 25, 2010 4:47 am)
Now with the warranty brochure in hand, there are five levels of coverage starting with only the powertrain. Asked to price just that she tells me 1348$ vs. 1500$ for the bTb each 10/100. Then in response to my standard question 'is that the best you can do?' - cue the adding machine sound - 'tell you what I'll give you the platinum for the 1348$'. Negotiable as I assumed. Since I have until Jan 6 and wasn't going to buy it today I didn't push for more off but my sense is that there's a bit more wiggle room. So now we'ere down to 74 cents a day, hmm.

#71 of 77 Re: Service Contracts [fred105] by rombo1952

May 26, 2011 (10:28 am)

Replying to: fred105 (Sep 20, 2009 12:13 pm)
I used to work as an independent warranty inspector for many different aftermarket auto warranty companies. Some were better than others, but all had one thing in mind, find a reason to dismiss the case. They wanted a reason to deny the claim for any little reason and would make the owner prove them wrong, in which most times the owner would give up. All it takes is the threat of going to court and then they would decide to honor half or all of the claim. The manufacturer warranties are much better, as long as you hold up your end of keeping the vehicle maintained and keeping a good relationship with the dealer.
I purchased a 2011 Elantra Limited wo/navigation package and the HPP (Platinum warranty for 10 year/100K) was around $1300. I figured that ends up being about $125 a year for peace of mind and also having a rental car available should it break down, which the factory warranty does not offer.
It all adds up to whether it is worth your own peace of mind, besides once it's paid for you forget about it and just enjoy your car for 10 years.

#72 of 77 Finance manager at Capitol Hyundai, CA lied about extended warranty by wise8

Jul 25, 2011 (5:37 pm)

One of the finance managers at Capitol Hyundai, CA lied to me about Hyundai extended warranty. I told him I want only the Hyundai Protection Plan (HPP) offered by Hyundai over the phone. He told me that the (HPP) plan is offered by a third party called customedge and offered me a slightly lower price in order to lure me into his office. Fortunately I caught the discrepancy in the plan description after I came to his office. It turns out customedge is another after market plan. He finally showed me the real HPP with higher price. I ended up buying the HPP from Magnussens Fremont Hyundai.
  
How can he lie with a straight face? Be careful and stay away from Capitol Hyundai !

#73 of 77 Bought Hyundai Protection Plan by wise8

Jul 25, 2011 (5:43 pm)

I just bought 10 year 100,000 miles platinum Hyundai Protection Plan from Magnussens Fremont Hyundai, CA.
 
I paid 1,350 tax included.
 
Other 4 dealers in my area either don't offer such a plan or can't match. Even worse, Capitol Hyundai finance manager lied about HPP program and tried to sell me another aftermarket program as HPP.
 
You can also buy the same program on line at http://hyundaiusa-warranty.dotsterdesignstudio.com/hyundai-extended-warranty.php-
 
The finance manager at Fremont Hyundai, CA is straight forward and honest. He honored the quote he gave over the phone and didn't try to sell me maintenance plan as other dealers did.
 
Good luck and stay away from the bad/ dishonest people.

#74 of 77 Beware Hyundai warranty by hyundaiowner3

Aug 19, 2011 (7:22 am)

Eighteen months ago, we purchased a Hyundai Elantra from Ourisman Hyundai in Laurel, MD. We purchased the car because the dealer advertised a "bumper to bumper" warranty for five years or 60,000 miles. The clutch failed after 34,000 miles, and Hyundai refused to honor the warranty. They claimed "normal wear and tear" was not covered under the warranty. We believe that advertising the warranty as bumper to bumper is deliberately misleading in these circumstances. Hyundai National Consumer Assistance Center has refused our request to provide a written explanation to justify the refusal of coverage under the warranty, and evidence to support their claim of "normal wear and tear." We are being charged $1,700 for a new clutch.
 
Moral of the story: be very skeptical of "bumper to bumper" claims by Hyundai salesmen.

#75 of 77 Re: Beware Hyundai warranty [hyundaiowner3] by fushigi

Aug 19, 2011 (10:15 am)

Replying to: hyundaiowner3 (Aug 19, 2011 7:22 am)
No manufacturer covers wear items, which includes a clutch, in their warranties. Some do a minimal 12 month thing (Hyundai does or at least did on light bulbs, for instance). Tires aren't covered. Brakes pads aren't (though non-wear items like the master cylinder are covered). And so on.
 
The price for the repair seems high, though I readily admit to being out of touch with manual trans costs. The last time I replaced a clutch was around 1990. Be sure to call around for prices or ask the dealer, especially if this is the dealer you bought from, to cover part of the cost since the car is still relatively new. It costs you nothing to ask and you never know; they might make a good will gesture if you're a good customer.

#76 of 77 Re: Beware Hyundai warranty [hyundaiowner3] by mikeystoy5

Aug 19, 2011 (10:46 am)

Replying to: hyundaiowner3 (Aug 19, 2011 7:22 am)
When in doubt about what is and is not covered, the best thing to do is sit down and read the owners manual. Things included in normal wear an tear items include, tires, timing belts, brake pads an shoes, spark plugs, drive belts, clutches, filters, fluids, body or glass damage( which I have seen customers try to get coverd). If you check with other manufactures, you'll find out that their's is the same. I've seen people wear out a clutch in less then 2000 miles, because they don't know how to drive a standard transmission car. They should teach people how to drive one in driving school. In fact, I've seen techs who can't drive a standard transmission car. lol

#77 of 77 Elantra 2003 warranty by charle4025

Sep 13, 2011 (10:57 am)

My car is overheating, and it is either the water pump or thermostat. Are either covered by the original standard warranty? ( not extended warranty). Thanks

Messages Page 8 of 8

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