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Kia Sorento Warranty Questions

26 messages,  Last post on Oct 22, 2009 at 4:09 AM

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What is this discussion about? Kia Sorento, Car Warranties

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#17 of 26 Re: Kia warranty [ffreimuth] by pao Dec 27, 2007 (4:18 am)
Replying to: ffreimuth (Dec 26, 2007 1:14 pm) I would think the 5/60 covers this....find another dealer...or challenge them to show it to you in writing about the warranty being expired.....I beleive they arent being up front with you on this one...
#18 of 26 KIA Doesn't Honor Warranty by exdriver Jul 27, 2009 (10:32 am)
Beware, KIA told me that to cover a repair under warranty, I would have to produce records to show that I serviced the vehicle EXACTLY as recommended in the owner's manual. I will never, ever buy a KIA again. Replies to this message: pao (Jul 27, 2009 12:18 pm) steve_ (Aug 03, 2009 9:07 pm) pao (Aug 04, 2009 6:31 am) steve_ (Aug 04, 2009 9:53 am)
#19 of 26 Re: KIA Doesn't Honor Warranty [exdriver] by pao Jul 27, 2009 (12:18 pm)
Replying to: exdriver (Jul 27, 2009 10:32 am) depends on the dealer..however you are correct.....most are very insistent you follow the exact maintenance in the owners manual...most state under severe driving conditions as well......maintenance is intense and not cheap if that is the schedule that has to be followed....
#20 of 26 Re: KIA Doesn't Honor Warranty [exdriver] by steve_ HOST Aug 03, 2009 (9:07 pm)
Replying to: exdriver (Jul 27, 2009 10:32 am) I wonder if waving a copy of the Magnuson-Moss Act around would help any. Perhaps followed up by a complaint to the FTC. Replies to this message: pao (Aug 04, 2009 6:31 am) steve_ (Aug 04, 2009 9:53 am)
#21 of 26 Re: KIA Doesn't Honor Warranty [steve_] by pao Aug 04, 2009 (6:31 am)
Replying to: steve_ (Aug 03, 2009 9:07 pm) doubt showing the Act will do any good.....the dealer is simply asking the owner to produce records indicating all scheduled maintenance as outlined in the owners manual has been preformed.....   depends on the warranty work being denied......he didnt state he has been denied warranty work ...just that he must produce records to indicate all maintenance has been performed......IAW owners manual......my experience is KIA is very scheduled maintenance intensive...especially for fluid replacements in trans and diffs, as well as oil replacement.........timing belts are another issue all together.....   again....its a matter of what needs to be repaired vice what scheduled maintenance was or was not performed......does a transmission failure relate to not changing engine oil every 3K.....not sure....Im also assuming the owner is specifically referring to the KIA drive train warranty (10 year/100k) only here.... Replies to this message: steve_ (Aug 04, 2009 9:53 am)
#22 of 26 Re: KIA Doesn't Honor Warranty [pao] by steve_ HOST Aug 04, 2009 (9:53 am)
Replying to: pao (Aug 04, 2009 6:31 am) does a transmission failure relate to not changing engine oil every 3K   Changing the oil at 3,000 miles can damage catalytic converters. (link)   From various complaints about Kia's warranty over the years, you have to wonder if a dealer would deny coverage under the federal emissions warranty if an oil change hobbyist went to the quick lube every 3,000 miles.   If Kia is making a practice of denying warranty claims under overly strict interpretation of their warranty requirements, perhaps the FTC should be taking a look.
#23 of 26 2006 KIA Sorentto Warranty - Used Car by sdwiden Aug 12, 2009 (1:00 pm)
Is there a difference in the warranty if you bought the car used? Do I still get the full factory warranty 100K/60k? Thanks Replies to this message: pao (Aug 13, 2009 11:04 am)
#24 of 26 Re: 2006 KIA Sorentto Warranty - Used Car [sdwiden] by pao Aug 13, 2009 (11:04 am)
Replying to: sdwiden (Aug 12, 2009 1:00 pm) not sure it transfers to be honest.....you would get the remainder of the 3/36...but not sure about the 10/100 drivetrain warranty.....I honestly dont recall...but I thinking it doesnt transfer from the original owner....you would have to ask the dealer you bought it from
#25 of 26 Warranty question by pigdoc Oct 01, 2009 (7:03 pm)
I purchased a 2003 Kia Sorento new and have owned it since (daughter drives it). I've had no problems with it, now at 50k. Regular oil changes and filter changes have been done at various shops (Sears, JiffyLube, etc) since closest dealer is 50 miles away. If I need warranty work done on the 10/100k, what records will be required to satisfy the dealer? I just got a new 2009 Borrego last night, and they were very keen on work being done at the dealer (really pissed me off). The dealer I bought the Sorento from did not dwell on this at all. Any help would be appreciated.    2003 EX 4WD Sorento 2009 EX V6 4wd Borrego Central Iowa Replies to this message: pao (Oct 22, 2009 4:09 am)
#26 of 26 Re: Warranty question [pigdoc] by pao Oct 22, 2009 (4:09 am)
Replying to: pigdoc (Oct 01, 2009 7:03 pm) think you hit the nail on the head with the dealer attitude....it your new dealer would insist....you probably would be required to produce all records indicating you had all scheduled maintenance done, not just the oil changes to include dif and trans fluid changes and the infamous timing belt..which for the 03 is due at 60K.....records would include type and weight of oil and all other parts used....   I found the scheduled maintenance intervals to be rather intensive for the early model year KIAs...dont know if that has changed or not....

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