Last post on Dec 05, 2013 at 4:05 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee
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Jeep Grand Cherokee
#1127 of 1240 stranded in the am
Sep 06, 2013 (12:16 am)
Tonight 3:02 AM, home at last, after being left stranded at work and no way to get home. My 2011 jeep grand Cherokee would not start. The battery was dead as a hammer. For the past few days I have been having some trouble with my jeep, to where it would not start when cold but after a few tries it would crank. Today was different. Went out this morning got in it, and nothing... not even a light on the dash so I went and bought a new $200.00 battery thinking that had solved my problem drove it to work after 10 hours and at 1am get in to go home again dead on the new battery. I find a charger at work and hook it up. While charging and dead quiet in the early am I notice a humming sound coming from underneath. It is apparently the in tank fuel pump. Every thing is turned off so there should be nothing running at all. Please if there is a class action or Chrysler decides to recall the defective parts let everyone know. I believe I will call my local news station here in Houston giving a report to a journalist who exposes consumer issues like this.
#1128 of 1240 Month in, still no TIPM
Sep 08, 2013 (11:57 am)
My 2011 Dodge Durango Crew has been at the dealer for over a month, waiting for a TIMP. The service guy yesterday referred to it as "the eternally backordered TIMP" and mentioned there were 1500 on backorder right now. There's got to be a class action suit in this. They can't expect us to accept being without our vehicles for months at a time.
I just found this: http://www.girardgibbs.com/chryslerlawsuitinvestigation/
I'm going to write them and Chrysler.
#1129 of 1240 Lawsuits in the Works
Sep 08, 2013 (12:52 pm)
Thanks for that link pstrinic. I have been speaking with a couple of law firms as well. I hope for big news next week or the week of 9/22. If Chrysler cannot ensure our safety or the reliability of their product, they should replace the whole vehicle or refund our money so that we can go buy one from a car manufacturer that gives a crap about its customers. I'm mad too. Not just at this terrible situation, but at the way they are treating us like we are a pain in their rears. They lie every time that I talk to them. They cannot keep their stories straight and they blame everyone they can except for themselves. Classic for a government-owned organization.
#1130 of 1240 Emailing Chrysler
Sep 09, 2013 (6:44 am)
Someone posted about emailing the CEO of Chrysler. Can you share the email address so we can ALL email him/her?
#1131 of 1240 Re: Emailing Chrysler [pstrinic]
by Stever@Edmunds HOST
Sep 09, 2013 (7:16 am)
Knowing how big corporations work, even if you got Sergio's office line, you'd still get bounced to customer service. Even the Investor Relations site sends you to customer service.
#1132 of 1240 Re: 2011 Jeep Grand Cherokee- TIPM replacement [hemiglock21]
Sep 09, 2013 (2:26 pm)
Count me in for a class action member. This is ridiculous.
#1133 of 1240 Re: 2011 Jeep Grand Cherokee- TIPM replacement [saluki86]
Sep 09, 2013 (4:23 pm)
Glad to hear u got ur car back but what state are u in? Im in NY and my car has been at the dealer since Aug 28... I keep calling Chrysler Corp office and they don't have any updated news and don't have an ETA on my part.
#1136 of 1240 Re: stranded in the am [sstout1860]
Sep 12, 2013 (4:01 am)
My fuel pump runs also when I turn my jeep off! I've been pulling out fuse M10 from the fuse box to disconnect it from draining my battery. My lease is up in 4 weeks can't wait to dump it!!!