Last post on Dec 05, 2013 at 4:05 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee
What is this discussion about?
Jeep Grand Cherokee
#1113 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [jkw13]
Aug 29, 2013 (3:45 pm)
I am having the very same problem with my 2011 Jeep Grand Cherokee Summit and it finally stop starting at all on August 27, 2013. I had to have it towed to the nearest Chrysler Service Center. After two days it was diagnosed as having a problem with the TIPM. Ok, but where does this leave me, well apparently without a car until God knows when. A least, this is what the Chrysler Group CAC came up with. They are saying, that I have to come out of pocket for a car rental and they would reimburse on the back end. This might be fine if I could afford the additional cost. Its being estimated at $1,050./mo not included taxes. Chrysler is say, there is nothing they can do about this because it is not officially a "Recall". This whole situation has been laughable at best. So, I went online to www.safecar.gov to file a complaint, I am urging others to go to this site as well to file a complaint. This is a US Dept of Transportation website.
#1114 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [dapjeepgrand11]
Aug 29, 2013 (4:02 pm)
Thanks for that website. I was looking at the NHTSB. They have a contact section, but not really a complaint.
#1115 of 1240 Yes Thanks for the Link ( http://www.safercar.gov) & I'm Working on Lawyers
Aug 29, 2013 (6:15 pm)
Trust me when I say a class action lawsuit is in the works. Until then, make as much noise as you can!
Also note the link is safeRcar.gov (http://www.safercar.gov)
#1116 of 1240 Shift Locks and wont start
Aug 30, 2013 (12:03 am)
I have a '97 Jeep Grand Cherokee Loredo.
After driving for a while and stopping, the car wont re-start and the shift assembly freezes. I can't even push in the shift button to get her into neutral. After 15 min's to an hour the shift frees up.
I have already spent a considerable amount of money on Throttle body service, Neutral safety switch, various electrical work...
I am now told it needs a new shift assembly
Has anyone else experienced this problem and what is the correct solution?
#1117 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [dapjeepgrand11]
Aug 30, 2013 (4:09 am)
The website is www.safercar.gov. Logging my complaint right now!
#1118 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [jkw13]
Aug 30, 2013 (1:09 pm)
I have the same issue with my 2011 Jeep Grand Cherokee V8. Rough Idle, when cold (not run for over 4-5 hours) cranks and cranks but wont start. Can only get to start with remote start on key. Once started will start every time until it is off for extended period (4-5hrs).
39k miles so out of warranty.
Going in next week Wed morning appointment to jeep service. Dropping off Tuesday night so it is cold in morning when they try to start it.
In addition I have had a transmission shudder since the car was purchased. They have tried the TSB update but that just isolated this shudder to 25-30mph when accelerating. IN addition the shudder is noticeable when maintaining constant speed when cruising up slight incline such as when in cruise control.
ALSO... have lag issues when accelerating from a start, and now it sounds like engine is getting bogged down and makes a loud resonance sound often.
Please keep me posted on the cold start issue as I fear that I will need this TIPM that is on backorder. I fear more the dealership trying to replace other items that are not to blame.
#1119 of 1240 2011 Jeep Grand Cherokee- TIPM replacement
Sep 02, 2013 (5:09 am)
As I read many posts, my 2011 Jeep Cherokee needs a new TIPM which the dealer cannot get. I had the privilege of paying a $110 for them to tell me the problem and let me know it is not covered under warranty. I called Jeep and after three customers service reps, jeep will pay half of the $1050 cost to replace.
I was able to still drive as the car would start most of the time with the remote start. Now the fuel pump is stuck on and I have to disconnect the battery to stop it even when the car is shut off. Called the dealer agin and they said there is nothing they can do until the new TIPM part comes in and they cannot tell me when? Very frustrated to pay over $30k for a car with a factory certified warranty and only drive it for 5 months and now I cannot drive it all all and the part to repair is not available?
Jeep needs to step up quickly and replace all the TIPM under a recall or warranty....this unacceptable......
#1120 of 1240 Re: 2011 Jeep Grand Cherokee- TIPM replacement [bsoule]
Sep 02, 2013 (8:41 am)
bsoule I agree and I'm in the same boat. I sent the details to a class action law firm last week. After their first pass, the screeners said there is enough to send it over to a lawyer for review to make a decision on whether or not to take the case. I'll keep everyone posted.
#1121 of 1240 Re: 2011 Jeep Grand Cherokee- TIPM replacement [hemiglock21]
Sep 03, 2013 (7:38 am)
I purchased my 2011 Grand Cherokee Laredo just over 2 weeks ago. Thought my issue was my push start button but when the car wouldn't start even with the key I figured there was more to the story. I am very curious to see if Jeep will do anything about this as it seems to be a common issue. I can only hope my warranty covers it! Otherwise, I've wasted good money on the extended warranty!
#1122 of 1240 Re: 2011 Jeep Grand Cherokee- TIPM replacement [trishg23]
Sep 03, 2013 (7:47 am)
The warranty will cover it, but Chrysler cannot get the part. This is a huge mess. Lots of people are affected. We may sue for a recall, but if the company that makes the TIPM goes out of business and Chrysler doesn't have the rights to make it themselves, I'm not sure how that would work. I guess they will have to replace our Jeeps with new ones. Either way, it's their problem, not ours. It's their responsibility to fix this and they are not doing it satisfactorily.