Last post on Dec 05, 2013 at 4:05 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee
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Jeep Grand Cherokee
#1109 of 1240 Re: Lawsuit [hemiglock21]
Aug 27, 2013 (7:21 pm)
Please keep me updated as well. My 2011 Jeep Grand Cherokee is experiencing the same problem. I had to get my jeep towed into the dealership, and they informed me that I will need to get the TIPM replaced. But that part is on backorder, and I will probably not get my Jeep back till late September or early October. Currently I am a carless in a new state that I just move to. I barely know anyone out here who can provide me a ride, nor am I close to any public transportation. I can't afford to pay a rental car on top of my other bills that includes paying for a jeep that will just sit at a dealers lot for a month.
Chrysler is no help at all and they do not care about their customers. As I mentioned to them they are other people who are experiencing the same problems as me, the representatives goes on to saying that all of those are lies, and I am the only one who has the problem. The lady couldn't keep her story straight.
I can't believe that our taxpayer’s money went to Chrysler to bail them out. Biggest mistake we ever made. We should have let Chrysler go downhill, so it will teach them a lesson. Look at how they are treating their customers after being bailed out our own money.
#1111 of 1240 Re: Class Action Lawsuit! [hemiglock21]
Aug 28, 2013 (11:50 am)
Same issue with my 2011 Jeep Grand Cherokee the TIPM needs to be replaced. Purchased used only 25K Miles two months later Check Engine light would not go away, started to stop then had trouble cranking then would not start. Took to local dealership over a month ago, dealership still has my vehicle and Im without a car. Extended warranty will no longer pay for my rental. My house is 30 mins away from my job and I have two small childern. Chrysler could only "expedite" the TIPM to the dealership....meanwhile I'm carless until who knows when. Each week the dealership gives me a different story on when the part will be in.
#1112 of 1240 Re: rough idle [bob_graham]
Aug 28, 2013 (8:58 pm)
As stated before mine has also had this problem - rough idle, stalls, will not start. The TIPM was replaced today after a 3 week wait. Seems to idle better - not perfect but no longer like it is about to stall. I wrote an email to the Jeep CEO and managed to move to the top of the list. From what I'm hearing a 3 week wait is pretty good - Ha Ha. Now for the bad news, of the 700 or so built all are allocated. More bad news the dealer mentioned that the 2012's are now doing it. There was a 2012 sitting there in the service lane running. They were afraid to turn it off as the owner wanted to drive it home. I held the steering wheel and it had that nice almost mis fire feel while at idle. I smells RECALL as this is pretty bad stuff. As in Jeep dies in the middle of no where. The light mis idle is the start of the problem. Just an FYI I replaced the plugs - all 16 and it made no difference -the rough idle stayed till today after the new TIPM install. One other question is the new TIPM revised or just new meaning it works now but will fail in the future. I will note that the dealer has been great to me and got me the new unit.
Just an FYI -the class action stuff for this type of problem rarely works. Jeep is trying to correct the situation. If they are smart they will extend and or refund everyone's extended warranty bumper to bumper 7/100K - which is way cheaper and smarter than the lawyer stuff.
#1113 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [jkw13]
Aug 29, 2013 (3:45 pm)
I am having the very same problem with my 2011 Jeep Grand Cherokee Summit and it finally stop starting at all on August 27, 2013. I had to have it towed to the nearest Chrysler Service Center. After two days it was diagnosed as having a problem with the TIPM. Ok, but where does this leave me, well apparently without a car until God knows when. A least, this is what the Chrysler Group CAC came up with. They are saying, that I have to come out of pocket for a car rental and they would reimburse on the back end. This might be fine if I could afford the additional cost. Its being estimated at $1,050./mo not included taxes. Chrysler is say, there is nothing they can do about this because it is not officially a "Recall". This whole situation has been laughable at best. So, I went online to www.safecar.gov to file a complaint, I am urging others to go to this site as well to file a complaint. This is a US Dept of Transportation website.
#1114 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [dapjeepgrand11]
Aug 29, 2013 (4:02 pm)
Thanks for that website. I was looking at the NHTSB. They have a contact section, but not really a complaint.
#1115 of 1240 Yes Thanks for the Link ( http://www.safercar.gov) & I'm Working on Lawyers
Aug 29, 2013 (6:15 pm)
Trust me when I say a class action lawsuit is in the works. Until then, make as much noise as you can!
Also note the link is safeRcar.gov (http://www.safercar.gov)
#1116 of 1240 Shift Locks and wont start
Aug 30, 2013 (12:03 am)
I have a '97 Jeep Grand Cherokee Loredo.
After driving for a while and stopping, the car wont re-start and the shift assembly freezes. I can't even push in the shift button to get her into neutral. After 15 min's to an hour the shift frees up.
I have already spent a considerable amount of money on Throttle body service, Neutral safety switch, various electrical work...
I am now told it needs a new shift assembly
Has anyone else experienced this problem and what is the correct solution?
#1117 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [dapjeepgrand11]
Aug 30, 2013 (4:09 am)
The website is www.safercar.gov. Logging my complaint right now!
#1118 of 1240 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [jkw13]
Aug 30, 2013 (1:09 pm)
I have the same issue with my 2011 Jeep Grand Cherokee V8. Rough Idle, when cold (not run for over 4-5 hours) cranks and cranks but wont start. Can only get to start with remote start on key. Once started will start every time until it is off for extended period (4-5hrs).
39k miles so out of warranty.
Going in next week Wed morning appointment to jeep service. Dropping off Tuesday night so it is cold in morning when they try to start it.
In addition I have had a transmission shudder since the car was purchased. They have tried the TSB update but that just isolated this shudder to 25-30mph when accelerating. IN addition the shudder is noticeable when maintaining constant speed when cruising up slight incline such as when in cruise control.
ALSO... have lag issues when accelerating from a start, and now it sounds like engine is getting bogged down and makes a loud resonance sound often.
Please keep me posted on the cold start issue as I fear that I will need this TIPM that is on backorder. I fear more the dealership trying to replace other items that are not to blame.