Last post on Dec 10, 2013 at 2:04 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee
What is this discussion about?
Jeep Grand Cherokee
#1103 of 1241 Re: 2011 Jeep Grand Cherokee cranks but wont start issue [johnhenry14]
Aug 27, 2013 (5:55 am)
Same issue here w/ our 2011. Some days it was start, but then it just stopped and the battery was wearing down overnight. We were also told August 22 for a TIPM but it has not come in yet. We've had the car at the dealer since the end of July. Before that we had it at a local repair shop starting on July 3, who ended up replacing both fuel pumps and the battery ($2,000+). They finally had it towed to the dealer. Chrysler would NOT provide a rental car because we are out of warranty, so we also spent $800+ on a rental. We finally ended up buying a Toyota 4Runner because we just can't be without 2 cars and the rental was too expensive. We're hoping we can sell the GC if/when the part comes in. We are beyond upset with Chrysler and can't believe that a part on national back order is not a recall. I've see this issue goes beyond GC. A number of Wrangler posts were talking about it also.
#1104 of 1241 Re: Help! 2011 won't start! [upsetjeeplady]
Aug 27, 2013 (5:57 am)
This sounds exactly like our problem and it's a part called the TIPM that is on national backorder.
Aug 27, 2013 (12:24 pm)
I'm in on anything we can hold Chrysler responsible for! my email is aleedonohueyahoo.com
Aug 27, 2013 (12:58 pm)
We'll keep everyone posted on this. Class action law firm contacted.
#1107 of 1241 Re: Lawsuit [hemiglock21]
Aug 27, 2013 (2:39 pm)
Please keep us updated. I definitely want to be involved in this. Chrysler's lack of concern or responses to this widespread issue is absolutely ridiculous.
Mine has been in for over a week. After advising of a potential TIPM issue when dropping it off, and them misdiagnosing the issue twice, they finally advised today it is TIPM, and who knows when parts will be in.
#1109 of 1241 Re: Lawsuit [hemiglock21]
Aug 27, 2013 (7:21 pm)
Please keep me updated as well. My 2011 Jeep Grand Cherokee is experiencing the same problem. I had to get my jeep towed into the dealership, and they informed me that I will need to get the TIPM replaced. But that part is on backorder, and I will probably not get my Jeep back till late September or early October. Currently I am a carless in a new state that I just move to. I barely know anyone out here who can provide me a ride, nor am I close to any public transportation. I can't afford to pay a rental car on top of my other bills that includes paying for a jeep that will just sit at a dealers lot for a month.
Chrysler is no help at all and they do not care about their customers. As I mentioned to them they are other people who are experiencing the same problems as me, the representatives goes on to saying that all of those are lies, and I am the only one who has the problem. The lady couldn't keep her story straight.
I can't believe that our taxpayer’s money went to Chrysler to bail them out. Biggest mistake we ever made. We should have let Chrysler go downhill, so it will teach them a lesson. Look at how they are treating their customers after being bailed out our own money.
#1111 of 1241 Re: Class Action Lawsuit! [hemiglock21]
Aug 28, 2013 (11:50 am)
Same issue with my 2011 Jeep Grand Cherokee the TIPM needs to be replaced. Purchased used only 25K Miles two months later Check Engine light would not go away, started to stop then had trouble cranking then would not start. Took to local dealership over a month ago, dealership still has my vehicle and Im without a car. Extended warranty will no longer pay for my rental. My house is 30 mins away from my job and I have two small childern. Chrysler could only "expedite" the TIPM to the dealership....meanwhile I'm carless until who knows when. Each week the dealership gives me a different story on when the part will be in.
#1112 of 1241 Re: rough idle [bob_graham]
Aug 28, 2013 (8:58 pm)
As stated before mine has also had this problem - rough idle, stalls, will not start. The TIPM was replaced today after a 3 week wait. Seems to idle better - not perfect but no longer like it is about to stall. I wrote an email to the Jeep CEO and managed to move to the top of the list. From what I'm hearing a 3 week wait is pretty good - Ha Ha. Now for the bad news, of the 700 or so built all are allocated. More bad news the dealer mentioned that the 2012's are now doing it. There was a 2012 sitting there in the service lane running. They were afraid to turn it off as the owner wanted to drive it home. I held the steering wheel and it had that nice almost mis fire feel while at idle. I smells RECALL as this is pretty bad stuff. As in Jeep dies in the middle of no where. The light mis idle is the start of the problem. Just an FYI I replaced the plugs - all 16 and it made no difference -the rough idle stayed till today after the new TIPM install. One other question is the new TIPM revised or just new meaning it works now but will fail in the future. I will note that the dealer has been great to me and got me the new unit.
Just an FYI -the class action stuff for this type of problem rarely works. Jeep is trying to correct the situation. If they are smart they will extend and or refund everyone's extended warranty bumper to bumper 7/100K - which is way cheaper and smarter than the lawyer stuff.