Last post on Apr 08, 2010 at 11:38 AM
You are in the Chevrolet Impala
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Chevrolet Impala, Steering, Suspension, Sedan
#5 of 136 Re: Steering Noise on 2004 Impala [jug]
Apr 22, 2006 (9:17 am)
I have had my steering shaft replaced twice and now they are telling me that it just needs to be lubed. Chevy does not know how to fix the problem and will not give you any assistance with the cost of the repair. ($1,100). They will tell you that it is a faulty part but they do not have a recall on it yet so you do have to pay for it. They said it is very common in the Impala and does not cause a threat but you can leave it if you want to put up with the noise!! and they wonder why people are going foreign!!
#6 of 136 Re: Steering Noise on 2004 Impala [traxinger]
Apr 22, 2006 (10:28 am)
When I had that steering shaft problem on my 2003 Impala, the dealer knew right away that it needed to be taken apart and lubed (or replaced) and they did it. On warranty. It is a chronic problem, and GM absolutely should take care of you. Make some noise, and they will reimburse you.
#7 of 136 Re: Steering Noise on 2004 Impala [traxinger]
Apr 22, 2006 (10:29 am)
When I had that steering shaft problem on my 2002 Impala, the dealer knew right away that it needed to be taken apart and lubed (or replaced) and they did it. On warranty. It is a chronic problem, and GM absolutely should take care of you. Make some noise, and they will reimburse you.
#8 of 136 Re: Steering Noise on 2004 Impala [pcameron]
Apr 23, 2006 (12:31 pm)
It will happen again in about 12k miles. I have talked with many people at GM and they will only give assistance the first time. The rest of the time you are on your own. I had a manager at the Corporate office tell me that because it is not a recall yet they will not pay for it. He told me to put up with the noise.
#9 of 136 Power Steering Line
Feb 16, 2005 (12:04 pm)
A heads up to all 2000 owners! I recently had to replace both my power steering pump and power steering cooling line.
There is a plastic splash guard underneath the power steering pump. This guard rubbed against the cooling line which created a small hole in the aluminum. I started hearing a grinding noise while steering and found the problem. $280.00 at the dealership to replace both. The new line is still aluminum, but it has additional guards on it to prevent rubbing.
#10 of 136 Steering Wheel 'Thump'
Jun 27, 2004 (1:51 pm)
2002 LS - Like this car alot. Finally the dealer fixed the low rpm tach noise. I am feeling a light thump in the steering wheel whenever I apply the brakes. I am nearing the end of my warranty period and would like to not have to pay for the fix. Any info??
#11 of 136 Steering Wheel Thump
Jun 28, 2004 (4:01 am)
Sounds like the dreaded warped brake rotor problem. Our '01 LS rotors had warped twice in under 30k, had 2 manifold gasket leak problems along with the ISS steering shaft lube and peeling roof strips. Loved the car for it's interior room, size, ride, gas mileage and style but couldn't keep dealing with the problems so we dumped it. Hope you have better luck with yours.
#12 of 136 Re: Steering Wheel 'Thump' [hknoepfle]
Nov 04, 2004 (4:33 pm)
I have a 2002 LS with the low rpm tach noise. Dealer replaced instrument panel cluster, but still makes the noise. What did the dealer do to fix your problem
#13 of 136 Re: Steering Wheel 'Thump' [tkcce]
Nov 05, 2004 (9:19 pm)
I left my car with the dealer for a week, they gave me loaner and sent MY cluster in to have it silenced. They then re-installed MY cluster in and the low end noise was gone. The problem they are having is they are not replacing the cluster with a KNOWN good unit. They first told me it was an inherant noise for the Impala, BS on that. I told them to get it so I can't hear it and they got it right on the third try.
#14 of 136 Re: Steering Wheel 'Thump' [hknoepfle]
Mar 29, 2005 (1:24 pm)
Is it a thump, or can you kind of feel a click in the wheel. My husbands father and uncle both told me there was nothing wrong with my car, but since I drive it everyday I knew something was wrong. I took it to the chevy dealership and he told me there was a TSB out on the steering staft. He said they were underlubed and needed to be changed out. That was in August. After I got it fixed there was nothing wrong until last weekend. I pulled into my driveway and my wheel went loose and I almost hit my house! The tow truck came and picked it up because my steering wheel was doing 360's over and over with no pull. The dealership said it was going to cost them a fortune to fix because that steering shaft they fixed snapped in half!!! and they were going to have to take everything out of the front of my car to get all the pieces out. I told them I don't care how much it costs, fix it! It has been 2 days and they aren't done with it yet but they are paying for the tow, rental car and all of the fix. So anyone who's steering wheel has a click in it, go get it fixed. The first time they paid for it in full also, because there was a TSB out on it. Good Luck to all.