Chevrolet Impala Steering/Suspension

Here is the Service Invoice word for word:

C/S LOUD SCREETCH NOISE ON COLD START.NOISE CHANGES WHEN STEERING WHEEL MOVED BACK AND FORTH. POWER STEERING CUTS OUT AT TIMES CAUSE:
M MISC REPAIR
707 MILLER, LARRY J LIC#:
W (N/C)
1.12588034BALANCER (N/C)
1 12577710 SEAL (N/C)
FC: PART#: COUNT:
CLAIM TYPE:
AUTH CODE:
14880 SLIPPING / MISMACHINED ROAD TEST SEVERAL MILES & P/S JUST DROPS OFF AT TIMES. NEC TO SEARCH BULLETINS FOUND BULL FOR BELT SQUEAL & P/S INOP. NEC TO MARK HARMONIC BALANCER & ROAD TEST VEHICLE. RECHECK BALANCER. FOUND MARKS HAVE MOVED, BALANCER SLIPPING. NECTO SEND TO HEAVY. NECTO REPLACE HARMONIC BALANCER & TIMING COVER SEAL PER 707 REQUEST. REASSEMBLE ENGINE & ROAD TEST OK.NEC TO SET TOE & ROAD TEST OK.
07 & 718

Replies to this message:

insgeek (Mar 04, 2010 6:25 am)

#134 of 136 Re: 2008 IMPALA LTZ STEERING PROBLEM [joe336] by insgeek

Mar 04, 2010 (6:25 am)

Replying to: joe336 (Mar 03, 2010 5:14 pm)

Thank you. The balancer has been replaced and everything seems fine. Your post solved the problem for me. I really appreciate the fact you posted it or I'd still be fighting to get this fixed. Now all I have to do is finish dealing with Chevy to get them to pay me back since it was their faulty part that caused this. Thanks again!!

#135 of 136 IMPALA STEERING PROBLEMS/CHEVY by insgeek

Apr 08, 2010 (12:38 pm)

Just a follow up to my a steering problem that has now been corrected by replacing the harmonic balancer. The dealer could never find time to look at the problem while I was having it. My own mechanic fixed it after I told about the balancer. I was dealing with Chevy Customer Service for reimbursement since it's a defective part. They refuse to pay the $239 because a dealer didn't do the repair. 2 dealers wouldn't look at it. Apparently I was suppose to get in an accident or killed before they will aknoweldge there is a problem and pay for it. After 4 GM cars this is definitely my last because of their extremely poor attitude. How cheap can they be!

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