- #2 of 115
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Steering Noise on 2004 Impala
by jug
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Feb 10, 2005 (8:57 pm)
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I have a new 2004 Impala LS with the 3800 engine that has an ongoing problem with the power steering making an annoying hissing noise beyond what is normal. It definitely gets a lot worse and more noticeable when the outside air temperature is over about 40 degrees. It is almost non-existent when the weather is cold. It can heard quite easily at a idle and when driving under 10 MPH. The power steering pump,lines and rack have all been replaced. The dealer doesn't know what else to do and are now saying that they all do it. I am hesitant to believe that and the ones that I have listened to are all quiet.
Anyone else having a similar problem ?
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- #3 of 115
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Re: Steering Noise on 2004 Impala [jug]
by dstowers
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Apr 25, 2005 (12:39 pm)
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Replying to: jug (Feb 10, 2005 8:57 pm)
I have experienced the same (or very similar) issue on my 04 Impala that I got in Oct 04. It goes from being a slight scraping noise to a high-pitched whistle at varying points. Like you, I was shown it was "normal." This problem, combined with various other little glitchy things that shouldn't have made it past QC, have convinced me to start steering away from GM products in general.
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- #4 of 115
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Re: Steering Noise on 2004 Impala [jug]
by sep1
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Mar 07, 2006 (6:30 pm)
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Replying to: jug (Feb 10, 2005 8:57 pm)
I am also experiencing the exact same issue you have described. Mine is an 04 with 25000 miles. The dealer has done nothing and either tell me it is normal or they cannot reproduce my complaint. I had a service manager ride with me and finally said they could here the hissing noise, but said it was normal. I have a hard time with that response as I did not hear it until about 5000 miles ago. If anyone has had this issue and resolved it please let me know what your fix was!
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- #5 of 115
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Re: Steering Noise on 2004 Impala [jug]
by traxinger
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Apr 22, 2006 (9:17 am)
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Replying to: jug (Feb 10, 2005 8:57 pm)
I have had my steering shaft replaced twice and now they are telling me that it just needs to be lubed. Chevy does not know how to fix the problem and will not give you any assistance with the cost of the repair. ($1,100). They will tell you that it is a faulty part but they do not have a recall on it yet so you do have to pay for it. They said it is very common in the Impala and does not cause a threat but you can leave it if you want to put up with the noise!! and they wonder why people are going foreign!!
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- #6 of 115
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Re: Steering Noise on 2004 Impala [traxinger]
by pcameron
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Apr 22, 2006 (10:28 am)
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Replying to: traxinger (Apr 22, 2006 9:17 am)
When I had that steering shaft problem on my 2003 Impala, the dealer knew right away that it needed to be taken apart and lubed (or replaced) and they did it. On warranty. It is a chronic problem, and GM absolutely should take care of you. Make some noise, and they will reimburse you.
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- #7 of 115
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Re: Steering Noise on 2004 Impala [traxinger]
by pcameron
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Apr 22, 2006 (10:29 am)
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Replying to: traxinger (Apr 22, 2006 9:17 am)
When I had that steering shaft problem on my 2002 Impala, the dealer knew right away that it needed to be taken apart and lubed (or replaced) and they did it. On warranty. It is a chronic problem, and GM absolutely should take care of you. Make some noise, and they will reimburse you.
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- #8 of 115
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Re: Steering Noise on 2004 Impala [pcameron]
by traxinger
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Apr 23, 2006 (12:31 pm)
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Replying to: pcameron (Apr 22, 2006 10:28 am)
It will happen again in about 12k miles. I have talked with many people at GM and they will only give assistance the first time. The rest of the time you are on your own. I had a manager at the Corporate office tell me that because it is not a recall yet they will not pay for it. He told me to put up with the noise.
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- #9 of 115
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Power Steering Line
by luvmyimpala
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Feb 16, 2005 (12:04 pm)
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A heads up to all 2000 owners! I recently had to replace both my power steering pump and power steering cooling line.
There is a plastic splash guard underneath the power steering pump. This guard rubbed against the cooling line which created a small hole in the aluminum. I started hearing a grinding noise while steering and found the problem. $280.00 at the dealership to replace both. The new line is still aluminum, but it has additional guards on it to prevent rubbing.
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- #10 of 115
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Steering Wheel 'Thump'
by hknoepfle
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Jun 27, 2004 (1:51 pm)
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2002 LS - Like this car alot. Finally the dealer fixed the low rpm tach noise. I am feeling a light thump in the steering wheel whenever I apply the brakes. I am nearing the end of my warranty period and would like to not have to pay for the fix. Any info??
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