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Coupes & Convertibles Mazda RX-8 Mazda RX-8 Recalls
27 messages, Last post on Feb 13, 2009 at 9:39 AM
You are in the Mazda RX-8 Forum. Your Host is claires
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I took my wife's new RX 8 in for installation of "speed" accessories by an authorized speed dealer, where in, I also found out that the car needed 2 recalls corrections performed on the car. We had not received any notices in the mail from Mazda to bring in the car and one correction was an important one. They said one of the recalls was to increase the amount of oil pumped into combustion chamber because the prior setting was determined to not be enough. To me this is not an acceptable error for the amount of money paid for the car. No wonder as reported below up to 10% of new RX 8's are still getting their motors replaced. Perhaps this is why the car had over heated twice on a trip. I had suspected this because the oil stick had never indicated it needed any oil added, so to be safe I was adding a small amount of 2 cycle oil to the gas with each gas fillup. In addition the "Mazda Speed" parts cost as much as the labor for installation. If Mazda wants to sell these accessories the labor should be included in the part price because $90 per hour for a total of $800 labor would have killed the parts order, if the dealership had disclosed the expected labor cost before the parts were ordered. The dealership staff are nice but not $800 worth of undisclosed pre-parts order labor cost, with out even being kissed. |
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Replying to: oldtimer2 (Sep 30, 2006 8:18 pm) I've never known of any car dealer that will include the installation price with the parts. I usually ask how long they think it will take (and that's not an exact science) and multiply that by the labor rates (posted in every service dept) and, VOILA, estimate to install parts!! |
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Replying to: oldtimer2 (Sep 30, 2006 8:18 pm) I've never heard of the oil flow adjustment recall. Mazda executives have now said they are going to give the "white glove" treatment to the RX-8 owners. It seems like a full disclosure of all the known issues in a nice neat document would help. My dealer phoned me about the last recall for the vacuum test, rather than waiting on a Mazda letter. I've had no symptoms of power lose. Oil consumption has been very consistent. I did think my dealer over filled by .25-.3" inches on the last two oil changes though.
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Replying to: trispec (Oct 01, 2006 4:31 pm) I noticed after the dealership installed an RX 8 Mazda cool air intake system that a screaming whistle developed under the hood. The Dealership claimed it was a vacume sound but it sounded like a scream from a small electric motor the was cavating instead of pumping. They said the sound was normal...duh ??? With respect to the labor cost issue, it should not take $800 of labor to just install a dual exhaust system and a cool air intake system. They should have indicated for my information when ordering the parts that they were going to charge $800 to install different mufflers and air intake. If the labor was just going to be only around $300 to install $1300 of "Speed" aaccssory parts, then no big deal. But any one that knows about cars would never expect diffrent fresh air intake and mufflers to cost $800 labor. For this reason there should have been some hint to the excessive labor cost at the time of ordering the parts from the dealerships. This amounts to 9 hours to install a fresh air intake duct and mufflers which is robbery without a gun. These kinds of inflated hours and cost per hour will only cause the car owners to start taking their car some where else for service. Mazda owners will begain to order other than Mazda parts and go some where else for service .....for which Mazda/Ford will loose big time in the log run !!!
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Replying to: oldtimer2 (Oct 01, 2006 11:13 pm) I think my dealer's labor charges are highish as well, but they are very good at telling me and they print their labor charges on the sales pamphlets. They seem friendly and they get the job done when they say they will. Here in Boston, that's worth gold baby. 
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Some current recalls are the PCM reprogram and testing to see if the engine has enough compression. I have seen this problem in mainly AT, not MT. Also there is a recall that replaces two spark plugs and is suppose to give you a free tank of gas with this recall. Also if your front brakes squeak you can have them replaced for free...TSB on them. Some common warranty issues are sun visors coming apart, AC and fan knobs breaking, push button on front console lid being broken and rear lamps having water/fogging look to them. Ill try to keep yal updated on recalls and if yall have a question feel free to post. I have a family operated Mazda dealership and also own a RX8.
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Replying to: msrx8 (Oct 05, 2006 2:24 pm) Mazda Speed includes 2 bottles of filter cleaner with the accessory but does one have to take off the front bumper assembly to clean the filter. To put on the cool fresh air duct the mechanic had to take off the front bumper assembly. Cleaning the filter could get very expensive if this is the case. Just something else the dealership should have informed me of before they sold me the part. The mechanic at our dealership admitted he had no idea how to clean the filter because this is the first one he has ever installed. What ever happened to sales or service at the dealership telling the whole truth instead of just enough to collect the money ??? I was disappointed in the fact that their smiles were not ingenious although my money was real and I was polite to not challenge their double-talk.
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Replying to: oldtimer2 (Oct 06, 2006 7:25 pm)  , depending on the tech. Now there is a way to just release the top of the bumper which you can reach down in take the filter off. Which in a test run took me 15 min to do and put back together with only a flat and phillips head srewdriver. I can fax or email you instructions if you need.
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I just finished the recall and the dealer said it was preformed on task...nothing out of the ordinary. I also had my car in for an a/c problem. My a/c kept blowing from cold to extremely hot. And when I looked down at the buttons...it would switch from pulling outside air to the recirculating air) all by itself back and forth back and forth. Since I'm at 70,000 miles my extended warrenty is already of no use. Not only did I have to replace my two sun visors (they shredded up on the ends and would no longer stay in the up postion...even due to the fact that I rarely use my driver side one and I next to never carry a passanger or use the passenger side visor. they were quite expensive. The dealer came back and told me the "computer" unit for my ac was broken. with the replacement and labor...I was out a little over $500 to fix the a/c button. Here's the kicker....I've always had horrible a/c output. I've taken it in to Mazda over a dozen times while under warranty...and they always said they hooked it up to the computer and it was under Mazda's set peramaters. Well this time when I left the dealership...the technician had left a thermomater in the a/c vent. It looks EXACTLY like a meat thermomater. It had a metal pole going into the vent about 6 inches. I had no idea that when the check my a/c output...they are testing the air 6 inches WITHIN the vent. Not actually testing what the temperature is that's coming OUT of the vent. I'm returning the thermomoter this week...but I must admit I'm pretty disapointed with my experience with my problems. Trispec....is this a typical way to test AC output?
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