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Toyota Yaris Climate Control Problems

29 messages,  Last post on Oct 25, 2009 at 7:40 PM

You are in the Toyota Yaris Forum. Your Host is pf_flyer

What is this discussion about? Toyota Yaris, Heating / Cooling, Hatchback


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#10 of 29
Water drips from under the dash on passenger side by cottonpicker
Nov 17, 2008 (11:22 am)
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I think the water is coming from the air conditioning system. Maybe it's not draining properly. How do I trouble shoot this problem. Anyone have a solution. Thanks for any help.
#11 of 29
Re: Toyota Yaris: AC Trouble [azmuse] by renenwetet
Jun 22, 2009 (7:49 am)
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Replying to: azmuse (Sep 24, 2006 11:57 am)

It smells because Toyota did not put in a cabin air filter nor a mesh screen behind the intake vents to prevent the leaves from entering. If you want you can call this number :1-800-331-4331 and add your compliant to case # 0906126566. This seems to be a problem with all the yaris's and they will do nothing about it until they get enough complaints.
#12 of 29
Toyota Yaris bad smell (mold and mildew) by renenwetet
Jun 22, 2009 (7:55 am)
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If your Yaris smells really bad when running the AC, its because Toyota did not put in a cabin air filter nor a mesh screen behind the intake vents to prevent the leaves from entering. If you want you can call this number:1-800-331-4331 and add your compliant to case # 0906126566. This seems to be a problem with all the yaris's and they will do nothing about it until they get enough complaints.
 
Or you can continue to pay over $70.00 bucks every time to have your Yaris's AC vents and the back up of leaves (which is causing the smell) flushed every year for the life of the car.
#13 of 29
Re: Toyota Yaris bad smell (mold and mildew) [renenwetet] by verlierer
Jun 22, 2009 (10:39 am)
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Replying to: renenwetet (Jun 22, 2009 7:55 am)

Hello renenwetet,
I am having a similar problem. Called Toyota, and also created a "case." (#0906130016) I told them about your previous case number above, and they said that they do not add complaints to a particular case number. They simply create a new case number for each new complaint.
I have a 2007 yaris hatchback. I have taken the car into the dealership three times now, because the A/C drainage would clog with "leaves" and drop water into the interior of the car. Now (the third time) the A/C doesn't work at all. I've been told that I don't have a cabin air filter, which is allowing debris into the A/C evaporator. This caused the blow motor to burn out. I am also being told that this is not covered under warranty! The reason given is because the dealership is not responsible for foreign debris. I must live in an area with an abnormal amount of dust and debris in the air, they say. I live in the suburbs of Northern Virginia, it must be the sand dunes in the WalMart parking lot. Again, even though I've had the same problem three times in two years, this is the first I've heard of the cabin filter.
I hope others with this problem will raise complaints. The A/C is complete shot, over $500 in repairs, and the carpet is ruined in a car that is less than 2 years old. Then I'm told that even though the problem is that I don't have a filter (which was never installed) and that this problem is not covered under the warranty. "Its the same as when you get in a car accident, you can't expect us to pay for it, can you?" Is what I was told by the dealership...
Funny, I don't buy that logic. (and I'll never again buy a Toy.)
#14 of 29
Re: Toyota Yaris bad smell (mold and mildew) [verlierer] by lhanson
Jun 23, 2009 (8:08 am)
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Replying to: verlierer (Jun 22, 2009 10:39 am)

I think that if I had the problem caused by lack of a cabin air filter on my Yaris (which I don't on my 2007 Yaris hatchback), I would probably break down, go on Ebay and spend the $15 including shipping, it would take to buy one for my car.
#15 of 29
Re: Toyota Yaris bad smell (mold and mildew) [verlierer] by bamacar
Jun 23, 2009 (10:27 am)
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Replying to: verlierer (Jun 22, 2009 10:39 am)

I think I would fight this one a while longer. If I was told that the reason for massive expensive failures was caused by lack of a cabin filter which Toyota has chosen to not install in US Yarii and is not even suggested in the owners manual, and also has been driven in a normal environment, I would elevate it to the top of Toyota if necessary. If I got no satisfaction I would hit the BBB, my state attorney general, and any of the independent auto quality companies to include JD Power and Consumer Reports.
 
If I was in your situation and eventually got no satisfaction, I also would never buy a Toyota again. Support the customer or become the next GM or Chrysler.
#16 of 29
Re: Toyota Yaris bad smell (mold and mildew) [bamacar] by verlierer
Jun 23, 2009 (10:35 am)
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Replying to: bamacar (Jun 23, 2009 10:27 am)

Thanks for the replies!
Yes, I definitely will be installing the filter. My owner's manual doesn't mention anything about the cabin air filter being a possible problem for the A/C. If I had known, of course I would have gotten one.
I do plan on talking to BBB, etc about this, but to be fair, the conversation hasn't gone past my local dealership, at this time.
#17 of 29
Re: Toyota Yaris bad smell (mold and mildew) [verlierer] by bamacar
Jun 23, 2009 (10:54 am)
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Replying to: verlierer (Jun 23, 2009 10:35 am)

Good luck and let us know how things progress.
#18 of 29
Cabin Filter by frosty8
Jun 28, 2009 (4:03 am)
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I am getting ready to buy 2 yaris and was wondering if I install the cabin filter if it will take care of this problem. Is this something a person can do themselves or would a Toyota service person have to install.
Mike
#19 of 29
Re: Cabin Filter [frosty8] by girlcarbuilder
Jun 29, 2009 (4:24 pm)
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Replying to: frosty8 (Jun 28, 2009 4:03 am)

Hello everyone. Thanks for the heads up on the leaf/mold problem. Been looking at the Yaris as a replacement for higher mileage fleet units. Does not matter what you buy, there are times you have to go back and redesign something. We plan to rent one for a week before buying the first one, but we count on feedback from those who have already bought.
 
Mold is clearly getting in from rotting stuff. Keeping leaves cleaned out from the outside vent system is the answer. If we buy, it will go to our shop immediately for screens to be made and installed. Not uncommon for those vent openings to be under sheet metal or plastic cowl vents. I have even seen them inside fender wells!
 
As a note, cabin air filters did not come out until recently. If you can install one, do. It is easier to replace one than to have to rip out a clogged evap core and pay someone like me a ton of money to do so!

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