Last post on May 17, 2013 at 2:26 PM
You are in the Chevrolet Colorado and GMC Canyon
What is this discussion about?
Chevrolet Colorado, GMC Canyon, Engine, Truck
#658 of 704 Re: Lost Chevy loyalty [plumber2]
Aug 14, 2012 (7:29 pm)
I understand you're working on the truck right now to trade it; if we can be of any assistance at this time please let us know. I'm sorry to hear that you are moving on from Chevrolet, and still want to wish you many safe miles ahead.
Sarah, GM Customer Service
#659 of 704 Re: Lost Chevy loyalty [jimmyged]
Aug 16, 2012 (10:24 pm)
Yeah, its ashame what happened to GM, they just don't get it.
I have a 05 Sante Fe i bought because of a very bad experience with a Venture. In the 7 years I have it , only put on tires and a set of brakes , in 60,000 miles. Never a problem. Now I gave the vehicle to my daughter , she still drives it no problems. My wife liked the Nissan Rogue, we have that 2 years now , never a problem , and just had it serviced , oil change , check all fluids , rotate tires and 32 point check. Bill was $21.19.
Had trouble with a Lumina, s-10, APV, Venture , and Colorado.
Why would I ever consider GM again!
Good luck with your Ford.
#660 of 704 Re: H3 3.5L Head/ Valve Concern [gmcustsvcsarah]
Aug 17, 2012 (5:55 am)
The response from GM is appreciated, the communications via e mail and phone calls has reassured me that any known mechanical issues with my vehicle will be addressed. Lets face it, occasional problems in manufacturing and design of any product is inevitable. How a company responds and resolves these issues is the true measure of commitment to a long term customer relationship.
#661 of 704 Re: 2006 GMC CAYNON MOTOR TROUBLE [hitchhikin]
Aug 17, 2012 (11:34 am)
The only way i found to fix my 2006 colorado was to sell it.
It work so great no more check engines and expensives problems I'm so happy now.
#662 of 704 Re: H3 3.5L Head/ Valve Concern [jeassey]
Aug 17, 2012 (11:36 am)
good luck !!
#663 of 704 Re: H3 3.5L Head/ Valve Concern [gmcustsvcsarah]
Aug 22, 2012 (10:58 am)
sarah, I'm hoping you can help me before I contact an attorney. I own a 2006 H3 w vin # with last 6 being 108901. This falls within the range with problems. However, nobody at gm customer service seems to know what I'm talking about. My vehicle is currently in pieces and has been diagnosed with failed valve seat #5 and they are waiting to proceed until this is resolved. Please contact me at 360 4344808. My name is Sunshine. You can also reach me at goldenshinercomcast.net. Thank you.
#664 of 704 Re: H3 3.5L Head/ Valve Concern [goldensun]
Aug 22, 2012 (11:47 am)
Good afternoon goldensun,
I found your Service Request and just wanted to find out some details if I could -
What dealership is your vehicle currently at?
Do you know the name of your Service Contract (extended warranty) company? I do not see a General Motors Protection Plan on your vehicle.
GM Customer Service
#665 of 704 Almost 3K into Head #3 on '05 Colorado,Fingers crossed!
Aug 22, 2012 (9:36 pm)
I did my homework, on this site, I knew about the head issue & bought a used '05 with the 3.5 I5 with 95,000 miles on it that had the head replaced at 82,000. I had 101,900 on the odometer when my mechanic told me the miss wasn't a bad coil but was the 30lbs of compression in #3 cylinder . I took it to the dealer & $2900 later it didn't miss anymore & I had a 12 month 12000 mile warranty on ANOTHER GM head. I was very upset when I was told how much it would cost, I called the Chevrolet Service number & was told they would look into it. 24 hours later I was told they wouldn't cover a penny of it ! IF THE HEAD HAD FAILED PRIOR TO THE OFFICIAL 100,400 MILE MARK they might have done something but since, fool that I am, I waited another 1500 miles before allowing it to fail, it somehow became completely MY FAULT!!! The Chevrolet person nor the service people at the dealership were unable to explain this bit of GM logic to me.
The funny(read extremely sad)part of this is I was leaning toward a Nissan but decided on the Chevy because of the better milage! It's going to take a lot of really good milage to make up for $2900 that I WOULDN'T have had to spend on the Nissan! The other thing that really gripes me is I was for the bailout of GM & Chrysler!!!!!!!!
#666 of 704 Re: Almost 3K into Head #3 on '05 Colorado,Fingers crossed! [pianoman435]
Aug 23, 2012 (7:35 am)
Good morning pianoman435,
We can understand that vehicle repairs can be frustrating - how is everything running now that the cylinder had has been replaced?
Sarah, GM Customer Service
#667 of 704 Re: Almost 3K into Head #3 on '05 Colorado,Fingers crossed!
Aug 23, 2012 (8:32 am)
If you had bothered to READ my post you would know that the CYLINDER was NOT replaced, the head was for the SECOND TIME making this the 3rd head on that engine in 102000 miles.
The previous head was replaced for the same reason at the same dealer just a different valve seat/cylinder involved. Also the exhaust manifold/catalytic converter(a one piece unit, another bright idea from Chevrolet) were replaced due to a crack in the manifold!
The check engine light is still on all the time & I get intermittant signals that my gas cap is loose(it's not)the vacuum recovery system is faulty somewhere between the tank & the charcoal canister.
Other than that it is running fine but then it was prior to this happening & then it wasn't & $2900 later it was again! So not only are my fingers crossed but my toes & everything else!
The decision I have to make now is do I spend the money for an extended warranty or send it down the road before it costs me more?