Last post on Nov 23, 2013 at 4:09 PM
You are in the Chevrolet Colorado and GMC Canyon
What is this discussion about?
Chevrolet Colorado, GMC Canyon, Engine, Truck
#213 of 712 Re: 2008 Canyon engine [donnyr]
Jun 26, 2008 (6:21 pm)
I just purchased a 2008 Chevy Colorado 2.9L crew cab. At 1400 mi I began noticing a knocking/rattling noise during cold start-ups. The noise diminishes after a few seconds, but has now worsened at 4100 mi. I have recently brought the truck into the dealer for servicing. Their initial diagnosis was that the spark plugs were making the noise!!! Spark plugs!!! I then had them keep the truck another day, they came back with a thought that it was now the air pump...possibly, but were not sure about "what noise" I was referring to. I now have my truck back, the noise remains, and was told that I shouldn't worry because of the 100,000 mi warranty! I spoke to the VP of the dealership today and a meeting is scheduled with the mechanic, VP, and myself later this week.
#214 of 712 Re: 2008 Canyon engine [donnyr]
Jun 27, 2008 (11:59 am)
I agree with everything you've said. I don't buy the warranty thing either. If it's
not right they need to fix it or replace it. I know have a recall letter on it and the
windshield wipers now come on for no reason. I am about to take it back for
these so I will bang the drum on the noise again. There no doubt that they can hear
it now because it has gotten more noticeable. I received a response to a post I
made on another site from a GM mechanic who says that he has dealt with this
issue. He claims that they "threw parts" at this engine for a week and never found
the resolve. He claims a GM engineer told them that this noise was normal. It's
apparent that GM is aware of this issue with some of these engines. It's just gonna be a bear to get them to do anything.
#215 of 712 Re: 2008 Canyon engine [gfcar]
Jun 27, 2008 (2:05 pm)
I really appreciate your response. I just received from GM a notice that they want to talk to me about a settlement or what they are going to do about the vehicle. I missed her phone call this afternoon; she will call me on Monday. I feel sure that GM is not going to do anything but tell me the 100,000 mile warranty will cover it all. I informed her last week that I did not want the vehicle. The dealer has had it for 2 months and I feel with the other inputs I've received, I will have nothing but trouble with this vehicle. I don't have time to drive back and forth to the dealer so they can diagnose something they said they can't fix. I'll keep you informed what the resolution is. I really appreciate your input.
#216 of 712 Re: 2008 Canyon engine [gfcar]
Jul 01, 2008 (3:07 pm)
I appreciate both you and ddidio replying to my message and concern about my 2008 Canyon. I just got off the phone with the GM rep, Ms. Diane Tolver, at 1866.790.5600 ex. 12307, and she informed me that the GM engineers are convinced that there is no problem with this engine and it's perfectly sound, and told me when the argument got somewhat heated, that it was a lubrication issue. I asked her to repeat that and she said it was an issue, not a problem. I told her that an issue is a problem. She said the case would be closed because there was nothing more they could do. So I will pick my truck up and start the process of the lemon law. I told her that if they could resolve this issue we would not be having this conversation. There is an unresolved issue, which I want addressed, and every Canyon owner should make an effort to demand something be done about this so-called issue. I would like to hear from more '08 Canyon owners to see if they also have some of the same "issues" that we have. A warranty is to fix something that goes wrong after the purchase, and should not be used to appease someone because of a problem found in a brand new vehicle, especially and "issue" that is not common to all like vehicles/engines.
Thanks. Semper Fi
#217 of 712 Re: 2008 Canyon engine [ddidio]
Jul 01, 2008 (3:10 pm)
I appreciate both you and gfcar replying to my message and concern about my 2008 Canyon. I just got off the phone with the GM rep, Ms. Diane Tolver, at 1866.790.5600 ex. 12307, and she informed me that the GM engineers are convinced that there is no problem with this engine and it's perfectly sound, and told me when the argument got somewhat heated, that it was a lubrication issue. I asked her to repeat that and she said it was an issue, not a problem. I told her that an issue is a problem. She said the case would be closed because there was nothing more they could do. So I will pick my truck up and start the process of the lemon law. I told her that if they could resolve this issue we would not be having this conversation. There is an unresolved issue, which I want addressed, and every Canyon owner should make an effort to demand something be done about this so-called issue. I would like to hear from more '08 Canyon owners to see if they also have some of the same "issues" that we have. A warranty is to fix something that goes wrong after the purchase, and should not be used to appease someone because of a problem found in a brand new vehicle, especially and "issue" that is not common to all like vehicles/engines.
Thanks. Semper Fi
#218 of 712 Re: 2008 Canyon engine [donnyr]
Jul 03, 2008 (10:58 am)
Not to sound chauvanistic, but this seems to be a pattern with GM. A woman always responds to any issue presented. Both at the dealer and at the corporate
level. Maybe they think you won;t go into a tirade if you are talking to a woman.At least that has been my experience here. Ms. Tolver probably doesn't
realize that in a combustion engine, that a "lubrication issue" is a damn serious
problem. So she can sound more sincere when she delivers the message. As I said I have received a recall notice, so I called the dealer service to make arrangements to have that done, also I have the issue with the windshield
wipers just coming on for no reason. Guess what the answer for that was? Yep, they have no records indicating that complaint has ever been logged before. Now
it happens that the service rep I'm talking to is the same one that I have been
working with on the engine issue. I tell him that that has not gone away and that it is actually getting worse and that I am going to want to try and resolve this. When he asks how, I say that GM will either honor the warranty and fix or replace, or I can
contact the states attorney generals office and file a complaint under the state's lemon laws. He asks, in a nice way, why I am not satisfied with the answer I was given on this matter. I say, OK, let's imagine for a second that I get tired of this and
just decide to sell or take my truck to trade it . A person who wants to buy it or the
used car inspecter for the place I want to trade it, starts it up and hears this banging noise. They ask what it is and I tell them that GM says that it is normal.
They ask do I think it's normal and I say no. They ask how GM is addressing this and I say they are not because they say it is normal. Do you think these guys will
buy or take my truck on trade? Me neither. He didn't say anything, except he will
look into it when I bring the truck for the recall. What I can't understand is why they
wouldn't just drop a new engine in these units . That can't be that much of a deal.
The dealer that I bought this truck from is a local distributor for GM engines. They
have a warehouse full of them. The salesman told me that. They say that they can't
do anything in these matters unless it comes down from the mothership. And I really don't blame the dealer. Your right when you say that normal would mean that
all these engines would do this. I guess I'll know more after I take it in next week.
#219 of 712 Re: 2008 Canyon engine [ddidio]
Jul 04, 2008 (6:41 am)
ddidio, there is a way to get the engine replaced, although it's a little extreme, and a bit risky. Load the truck down with a lot of junk, head out to the freeway, ease it up to speed in 2nd or 3rd gear, and DRIVE!! Just wind the beejeezus out of it till it just plain quits!
Take it home, unload it, and limp it into the dealer and say, "Here it is, NOW REPLACE THE ENGINE"!!!
The only reason I say risky, is because they'll probably try to weasel out of it, but you can always tell them, "You said the noise was normal, so I just drove it, like you told me to do......"
#220 of 712 Re: 2008 Canyon engine [leadfoot4]
Jul 04, 2008 (9:16 am)
leadfoot4, your an idiot!
You are going to purposely destroy a vehicle and then try to blame GM? That's called fraud and if they find out, not only will it void the warranty, but you will have destroyed a brand new vehicle and will still owe alot of $$$.
ddidio, how long is the engine without lubrication? Does it only do it for a split second at start-up? Or does it continue for some time.
I had an old Ford Escort that I bought brand new in High School that made that horrible noise, but it was only at start up for a split second. It was also a lubrication issue and Ford would do nothing to correct the problem. I owned that car for 12 years and never had a problem with it. In fact I only got rid of it because I needed a family size car. It still ran great when I sold it.
I don't want to make your situation sound like it's nothing, but it may not be a big deal.
Now if it doesn't lubricate after start-up and your driving it down the road, that's a different story...That IS serious.
#221 of 712 Re: 2008 Canyon engine [leadfoot4]
Jul 04, 2008 (6:16 pm)
hey mr. leadfoot
your idea is something that a man from work suggested for me to do. altho it maybe something someone might do out of pure anger or frustration, but this idea has not crossed my mind in the least. How can I expect GMC to deal with me honestly if I were to be have like that.I simply want GMC to deal with me honestly as they expect me to, Even if GMC doesn't live up to it's end of the bargain, my action will be clean. if they can live with it i can live without it.
as for the response that you got on your note ,I can only say that If he is willing to stand behind that eng or if he can state for a fact that that eng will last as long as his eng did I'll take him up on his offer . otherwise the eng has a lubrication issue as stated be GMC themselves FIX IT OR REPLACE IT and resolve this issue so it will no longer be an issue on a new truck with under a thousand miles on it. semper fi
#222 of 712 Canyon engine problems
Jul 05, 2008 (4:22 am)
Obviously, a couple of you "gentlemen" have gotten a bit riled over my suggestion that the engine be "driven hard" in order to bring the problem to a head. I guess that I have to admire your desire to "honest and forthright" with a dealer that is neither diagnosing/fixing your truck, nor helping you get resolution from GM. You realize of course, that it is in their best financial interest to "blow you off".
Call me an "idiot", but a few years down the road, assuming you still have the truck, when the warranty has expired, as well as the defective engine, YOU will be paying for the replacement engine. Who will be the idiot then??