Last post on Dec 10, 2013 at 12:34 PM
You are in the Chevrolet Colorado and GMC Canyon
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Chevrolet Colorado, GMC Canyon, Engine, Truck
#14 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [booyaadad]
Jan 14, 2007 (8:29 pm)
Got a 2004 Canyon 5-cyl. w/ 41000 miles on it. The check engine light came on and it feels like it's running on 3 cylinders. Took it to the dealer and they said that there is a problem with the valves. The entire head and valves needed to be replaced at a cost of $3200. The warranty expired so basically I would have to pay for the repairs. However the service advisor told me that GM knew about the problem with the valves but didn't issue a recall (I guess because it would cost GM a bundle). I argued this point. Why should i pay if GM knew they had a faulty engine. The service advisor discussed it with the manager and they agreed to stand behind their product and pay for the repairs. I am supposed to get the car back this wednesday, so we'll see if they fixed the problem. I will not buy a GM product again. I bought an Envoy at the same time I bought this truck. I traded in the Envoy after so many problems came up from the CD player breaking to loose screws on the lights that i had to tighten myself. I have a Pilot in place of the Envoy. It's a world of difference when it comes to fit and finish between the honda and the GMC.
#15 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [nathaninc]
Jan 15, 2007 (5:37 am)
All vehicles have problems. Honda has had theirs too. Toyota is having big problems with the new Camry and is not standing behind them, putting off the customers and saying nothing is wrong. It is supposed to drive this way. I can remember Honda doing the same a few years back. At least the General stepped up to the plate. I had a Chevy Tracker that was almost 2 years out of warranty when I had shifter problems. They had to drop the tranny as it is mounted into the top of the trany. $400 just to drop it to see what was the matter. About $1600 later it was fixed. While it was down I called GM and explained that the vehicle though was out of warranty time wise it was still about 10,000 miles under warranty. I also told them it had had all maintainance, even stuff like drain and new fluid in tranny even though it wasn't ready and they covered all but $360. I was impressed. I bet a weeks pay none of the foreign makers would go that extra mile. Heck sometimes you can even get them to step up to the plate and fix what is wrong during warranty. Check here on the Camry 2007 forum and listen to them cry big tears.
#16 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [dmathews3]
Jan 15, 2007 (10:39 pm)
Well the Canyon and the Envoy are the first GM cars I've ever purchased. I've only driven Honda's Acura's and BMW's. The Canyon and Envoy are the first cars I've had that have had problems before 130k miles. Service wise though the worst car company is Volkswagon. They are complete jerks to deal with when it comes to warranty repairs or any service for that matter. BMW is the greatest when it comes to service. They even give you a loaner car while your car gets serviced.
#17 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [nathaninc]
Jan 19, 2007 (6:52 am)
I have a 2004 Colorado 5-cyl. w/46000 miles, and am having the same problems you described. I was told yesterday that the head is on back order from GM, and is not expected until March 1st. Does this seem like a reasonable wait time? As you experienced, the cost is not coming out of my pockets, but the inconvience is. This is not my first GM product, but this is the first time I have had any problems like this. I will withhold final judgment until I see how the whole scenario play out.
#18 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [bwagner]
Jan 19, 2007 (1:02 pm)
My question is can you still drive the truck? If not did they give you a comparable vehicle? If it is driveable I wouldn't worry. If not and they gave me a small piece of crap to drive than I would be upset. It does seem a little long of a wait too. Have you called the GM line to see if they can hurry it up. Just be nice when you call.
#19 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [bwagner]
Jan 21, 2007 (11:19 pm)
I took my Canyon in Jan 11th i think. The service advisor said that he should be getting the head next week and the repairs should be complete Jan 28th. So if i do in fact get my truck back on time then your wait time of March 1st is ridiculous. My big question is did GM fix the problem and ship us a revised head or are they just going to send us an original head that I will have the same problem 10k miles down the road. I am betting on the latter happening that is why I will be trading in the truck once the repairs are done.
#20 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [dmathews3]
Jan 23, 2007 (9:56 am)
The truck is torn down for repair, the head is off so it is not driveable. The Chevy dealership doing the repair work does not have loaners, and the dealership where I bought the truck, not a GM dealership, is helping a little.
I called GM customer service, with no luck. GM politly said they could not help because the dealership is not GM.
Do you, or anyone have a better number for GM? It would be nice to know when the head is being shipped. Also, if they are shipping a new head, or just replacing selected parts.
#21 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [bwagner]
Jan 24, 2007 (9:24 pm)
I am having similar problems. After 2 months the check engine light came on and I had the following work done on my engine: SPRING, CAP AND/OR SEAL, VALVE REPLACED. I've now owned the vehicle for 2 and a half years the check engine light recently came on again. This time the entire Cylinder Head has to be replaced at a cost of nearly $4,000. Of course the vehicle is out of warranty. I've been fighting with GM customer service for 3 weeks now, and they tell me that they may pay for some of the costs if I get it done at a GM dealership, but they can't make a decision until after I've paid GM for the work. Sounds like BS to me, but it's good to know that my Colorado isn't the only piece of crap out there.
#22 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [booyaadad]
Jan 29, 2007 (2:32 pm)
I have the same engine and it's in the dealership right now. I have 80000 miles (95% freeway)and the check engine light came. They diagnosed and I was informed that it needs a new head. Two days before, my friend who I pushed to buy the same model brought the truck in and was diagnosed with the same problem only her's has 35000 miles on it. I went to check on my truck and found out that there was another Colorado that has the same problem. I called GM and was informed that since I have 80000 miles on it, there is a slim chance that they will cover the expenses. But I will fight them. It will cost me $4000.00 to fix the problem and that's a lot of money.
#23 of 717 Re: Chevy Colorado/GMC Canyon: Engine Problems [ramle717]
Jan 29, 2007 (5:45 pm)
Well my truck has been at the dealer for 3 weeks now waiting for the head, with no set date for arrival of the part. My service advisor told me that 4 more canyons came in with the same problem these past 2 weeks. I'm so glad I didn't recommend this piece of GM crap to any of my friends. I use this truck for work so this has been a huge inconvenience to my business, having to use my 2006 civic to haul around supplies.