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Prices Paid: Buying & Leasing Experiences Mercedes Benz R-Class Prices Paid and Buying Experience
171 messages, Last post on Nov 03, 2009 at 7:30 AM
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| Located in maryland. I did purchase the car and love it. the car is a well loaded r350 with all wheel drive. pk1, ipod, heated seats, seven seat option. Called other MD and VA dealers and no one could beat the price or no longer had 2008 in stock. What state are you located in? | |
Looks like th $9K incentive on the '08s expired - nothing replaced it, at least according to Edmunds.
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Replying to: whitdog (Nov 03, 2008 4:05 am) |
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Incentives were due to end november 1st according to edmunds and mercedes. Last week being the last week of October was one of the reasons i purchased the car. I did not want to miss out on the 9 thousand back and 3.9 interest rate. Was able to get more then 9 off the car and got the special interest rate also. I'm very happy it all feel into place. Been watching edmunds to see if mercedes offered a better deal in November but I know that in my area MD, DC, VA all 08 are gone. If they did I would not be able to find a car to take advantage of the savings.
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Replying to: d5a (Nov 03, 2008 3:27 pm) |
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Checking on new 2008 CDI R320's around the country, wow, are they discounting these things. ! MSRP of $51,750, OTD price of $41,000 + 200dh = $41,200. P01, Heated Seats, Pano Roof, iPod Connector. No metalic paint. This is below invoice significantly. I also called around the country, found this to be easily obtained. Today I received a letter from my "local" MB, (we have 3 or 4 in Colorado) offering "up to" $15,000 the R models at a sale this upcoming weekend. Of course they don't have any R320's. we close on the deal I made in about a week as it's being shipped in. |
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Replying to: p2potter (Aug 11, 2008 7:40 am) |
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Pricing range seems very large I'm seeing the same cars with 2X the miles being listed for more than what many people were reporting for new purchase prices. Thinking 30K ish range for a 12Kish 08 CDI. Anyone experience the same 7sp issues they had with the 06's and 07's? This is my major stumbling block for the MB the 7spd issues scare me enough to go elseware. Anythoughts experiences shared are much appreciated Thank you |
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Purchased a new 2008 Mercedes R class on Oct 21'st of this year. The day after i bought the car i noticed a ding in the front fender and many scratches all over the car. Called the dealer who informed me that they would take care of it at the time I came in for its 1,000 mile service. This being a mercedes I trusted them and figured all would be taken care of. As the days went on I noticed the hood had dents in it. As I was walking up to the car from the front I noticed dents all over the hood of the car. At this point I called the dealer, they said again they would take care of it at time of service. I told them I would be bringing it in asap not waiting for service. They agreed and the date was set. Dropped the car off on day of service and figured they would get a dent repair guy to look at it. that afternoon I get a call from the sales manager now stating that they see no dents what so ever. I jumped in the car drove to the dealership and pointed out all the defects. Sales manager told me it was all orange peal. BULL! So any ways he then changed his tone and said they will fix everything. I left and a day went past and nothing so on the second day I called to ask what was happening to my car. They informed me that they had found an issue with the sunroof and a part was missing that was on back order. We are talking a new mercedes here with only a few hundred miles and I had never even used the sunroof due to cold weather at this point. So long story short mercedes dealer had my new car for two weeks waiting on a part for the sun roof. At this point I had faith that they during this time were fixing all the dents and scratches on the car. Finally I got a call after two weeks saying my car could be picked up. Went to get it only to find nothing had been done to any of the dents or scratches and they had damaged the hood of the car. I now have a dent sticking out of the hood. Some way they have pulled the metal out of the hood as if someone had closed the hood on the car and left something under it. Needless to say I was pissed. The cars not even a month old. At this point the service manager said they were sorry and called in the general manager who went on to say how its not the dealer fault and they see no damage to the car and that any damage on the car has been due to my fault. I informed him that we had emails to the sales man stating the issues she then went on to say its still not there fault. I left, came home called the ower of the dealership who offered a meeting with me. Drove back up a fourth time to meet with him only to have him look at the car and say he would be in touch in a few days. Few days went past and nothing. I repeated called never to get a call back. I then contacted MBUSA who informed me that it had to be delt with at a dealer level. Can you believe this? So I emailed everyone I could at MBUSA Corporate, Daimler Corporate and the dealership stating the issues and they way I have been treated. At that point I did get a call back from Corp (MBUSA) stating they would open a case file to have the car bought back. I felt relieved. This was three weeks ago. During that time MBUSA has told me we need to meet with the east coast regional manager. So I set up a meeting with him. During my time waiting for the meeting day to come I informed him that our gaol is to have mb buy the car back or replace it with a new car. I also informed him that I had to spent 200 to have a few dents takin out already and that the hood now has to be fully repainted at the tune of 850 dollars and there is still two other hail dents that need to be fixed for another 200 dollars. So I'm looking at 1200 out of pocket on body work on a new car. And the dealer saw nothing? Regional manager called today to inform me that they dont see reason for a meeting and that the dealer now makes the call on replacement cars. I'm getting the run around!!!!!!!!!!! I have no clue now what to do. They are trying to wear me down so that I go away. MBUSA has been no help at all. I now have a 60,000 mercedes with hail damage which they deny but I found out it sat on the lot during two hail storms over the summer and I also have a car that has been damaged by the dealer costing me to have to get the hood repainted on a new car meaning it wont have the facotroy paint on it and it may never match. On top of that resale will take a nose dive due to the painted hood making it look as if he may have been in an accident at some point. Any ideas on how I can get a replacement car or get mercedes to buy this car back from me? I will never buy another mercedes again. I have always had BMW's which I loved but we needed a bigger car then what BMW had to offer and I regret it 100% Any advise would be great. Thanks! |
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That was my first guess before I read the whole thing. There are terrible dealers out there seems you found one. I'm in CA hail is rare and not big enough to do damage but I think automakers have hail damage policies that are pretty strict. In this case I think you face a buyer beware issue. I also hope that you paid between 8 and 10K below MSRP for your R given thats what they seem to be going for. Given the hail damage the dealer should have been even more willing to sell it for more than 10K below MSRP. I really don't know what to say except to have all agreements in writing - do not accept over the phone - sure we'll fix it verbal agreements. That and if hail damage dents bother you - it should have been noticed during the purchase and either factored into the price or another car should have been found for you. No fix for crappy dealers and buying a car without noticing issues. It sucks - I wish you luck but its a long hill to climb. For anyone looking a fairly complex vehicles and dropping large amounts of money on them - you need to make sure every item operates as advertised new or used. If a dealer is rushing you and not allowing you time to flip seats up and down - open close sun roofs - open close auto tailgates manually and automatic - running airconditioning systems - multiple fan settings - running power seats up and down every which way and checking it over for dents and scratches. A dealer rushing you is hiding something or just a crappy dealer. It's your money and the vehicle will be yours if its right. All the dealer has is an upside so they shouldn't rush you and if they do - you should tell them where they can go. |
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