Last post on Aug 22, 2013 at 12:43 PM
You are in the Pontiac Grand Prix
What is this discussion about?
Pontiac Grand Prix, Transmission, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#432 of 498 Re: 07 Grand Prix GXP [rsarka]
Jul 10, 2012 (5:02 pm)
My best advice is get a after market trans cooler on it ASAP. There is no fix for this design failure, drive it until the trans die's and pay out your butt to get it fixed. That is GM's stance on the issue, needless to say GM has lost a loyal 20+ year customer because of the poor quality of this vehicle & lack of support for this issue. Get the trans cooler & dump the car, it's not worth how much you will have to pay to keep it running.
#433 of 498 2007 Grand Prix GXP
Jul 10, 2012 (5:16 pm)
Correction to my first post....My GXP is a 2007.....and conveniently for GM the warranty ran out in March...15 weeks ago.
I bought it new and only have 47,000 miles on it....and NEVER used the paddles...not once....so they can't blame it on that.
I just dropped it off to my GM dealer and I'm awaiting their verdict.
This GXP is my 17th Pontiac...all new....and like "bbaisden" says above, I'm hoping GM realizes this and does something to correct this OBVIOUS design flaw in their vehicle.
#434 of 498 Re: 2007 Grand Prix GXP [markg16]
Jul 11, 2012 (2:06 am)
I also bought mine new in June of 2005 & have never had a problem like this with any other vehicle I have owned. I am on my second transmission which the dealer rebuilt but still have a severe heat issue. I'm thinking 260 degrees is more than a little too warm considering the tranny slip's so bad I'm not sure it is going to shift! When you add the transmission issue & GM's service tech's telling me burning a quart of oil every 1000 miles is "normal", good bye GM!
Good luck with your verdict, please keep us posted.
#435 of 498 Re: 2007 Grand Prix GXP [markg16]
Jul 11, 2012 (7:08 am)
We look forward to hearing how everything is progressing at your dealership, and if we can look into anything further please don't hesitate to get in touch with us at socialmediagm.com (include further details like your name, the last 8 of your VIN and mileage, and the name of your dealership).
GM Customer Service
#436 of 498 The dance begins on the 2007 GXP
Jul 11, 2012 (8:59 am)
I just received a call from NORTH COUNTY BUICK-CADILLAC-GMC. The service writer said they found "debris" in the transmission pan. He needed approval from me for a $500 authorization to go further into the transmission. He then stated that he will "attempt to contact GM, but if GM determines it to be "abuse"...then they won't help?
Abuse? I just had the damn car there in January where THEY serviced the transmission including flushing....and saw no problems....then suddenly I became an "abuser" of my car? The car, like the 17 other Pontiacs before it, that gets all of the required maintenance performed EARLIER than requested by GM and ONLY at GM certified dealers? The same car that could be brought back to the showroom and displayed as new? Abuser?
It's easy to see where this is going......but if you think I'm the kind of guy that's going to roll over....you have another thing coming.
#437 of 498 Re: 2007 Grand Prix GXP [gmcustsvcsarah]
Jul 12, 2012 (8:30 am)
I've already "got in touch" with you by submitting all my information complete with dates of maintenance to that e mail address.....but received absolutely no response.
GM customer service huh?
#438 of 498 Re: 2007 Grand Prix GXP [markg16]
Jul 12, 2012 (9:42 am)
My apologies that you have not heard a response yet! When was your email sent and was it to socialmediagm.com ?
All the best,
GM Customer Service
#439 of 498 Re: 2007 Grand Prix GXP [gmcustsvcsarah]
Jul 12, 2012 (10:04 am)
It was sent yesterday morning as soon as I heard from the dealer...and it was sent to: socialmediagm.com
#440 of 498 Re: 2007 Grand Prix GXP [markg16]
Jul 13, 2012 (12:13 pm)
Received an e mail from socialmedia with contact due on Tuesday.