Last post on Aug 22, 2013 at 12:43 PM
You are in the Pontiac Grand Prix
What is this discussion about?
Pontiac Grand Prix, Transmission, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#365 of 498 2006 GRAND PRIX BASIC
Dec 21, 2011 (9:19 pm)
Ok let me say this was my first Pontiac Grand Prix- Grandfather had retired from GM, Grandmother has driven a Grand prix as long as I can remember-Im 40+ now. My transmission probably started slipping over a year ago. Took it to a GM dealer ask for someone to drive it and run the codes. Didnt drive it and no codes. And could not be bothered to answer questions. It would only act up once in a while so no worries ( I thought) . So called GM to see if there was any issues wow just like the Government major run around. No one could help. So on Monday Dec 19, 2011 I am driving home from work and the transmission goes out on me. I am now stuck with a car that I cannot drive nor can I afford to pay to have the transmission fixed. What issues are there? Is there any recourse? Or am I stuck with a lawn ornament courtsey of GM? Cause from what I can tell this is a common issue>
#366 of 498 Re: Previous Post is a mess, Sorry [motorcity6]
Dec 21, 2011 (10:07 pm)
I must correct One incorrect statement,
"Pontiacs are history so anyone getting upset due to problems with your Grand Prix should forget about GM fixing it "
Any GM product dealer can warranty the Pontiac brand.
Just last week I called my pal who is pretty high up at a GM new car dealership and gave him some bad news.
I told him that none vehicles they sold, gave me any thrill.
Also that I was planning on buying a Chevy Cruze
He lowered his voice and told me that Chevy makes a good car.
I then asked about service, since the Chevy dealer here is pitiful, no wrong word,,, err, there isn't a word to describe this dealer.
Anyway, he said they would honor warranty gladly for me or anyone with a GM vehicle regardless of where it was purchased
Hopefully there are other fine dealerships like this one.
#367 of 498 Re: Previous Post is a mess, Sorry [drvette]
Dec 22, 2011 (9:17 am)
I see that they will honor the "warranty" if it still has coverage.. So I assume if out of warranty, please open your checkbook...The std warranty for 90% of the Pontiacs has long expired...
We are grousing over cars worth less than 10 grand on todays market..
#368 of 498 Re: 2006 GRAND PRIX BASIC [anamarkie]
Dec 23, 2011 (6:38 am)
I am sorry to hear that your vehicle is not operating correctly at the moment, Anamarkie. When you contacted Customer Assistance, were you given a Service Request? If you would like to open one, we'd be happy to help you explore any options available to you at this time. Please email us more information, including: your name/username, contact information (phone and address), the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
Thank you for your clarification. Your statement, "Any GM product dealer can warranty the Pontiac brand", is correct. Prior to going in to a dealership, especially if you have never been there before, it may be a good idea to phone in to see if the technicians have been trained to work on Pontiacs. There is also a dealer-locate tool on GM's webpage where you can specifically search for "Pontiac Service". Thank you for your post, and I am pleased that you have found a dealership you like working with.
GM Customer Service
#369 of 498 Re: 2006 GRAND PRIX BASIC [gmcustsvcsarah]
Dec 23, 2011 (10:32 am)
Take it to a Chevy dealer for the "W" body is basically common to the Impala..
I have found that the old style Buick/Pontiac dealer is a waste of time on service..The Buick service in Florida due to the heavy population of "seniors" is sure to be expensive for we are classified as an easy sell..Recalling a recent 4 tire purchase at the Buick/ex-Pontiac dealer, the wheel alignment was checked, and 6k miles later the rear tires were flat-cupped..Solution: 4 new tires, and had the Chevy dealer align and relocate the struts--problem solved-20k miles later, tires are perfect..
I only use the Buick dealer for battery warranty..It's simple work!!!!!!
#370 of 498 Re: Previous Post is a mess, Sorry [motorcity6]
Dec 24, 2011 (12:50 pm)
"Warranty" Coverage is a gray area, sure the black ink covering drive line items will be fixed but here's a note from a local experience I had a while back.
In "85 I bought a 6-month old "84 Corvette, sticker some $30k or so
Traded in a "85 Grand Am and got a killer deal on the Vette.
The Corvette warranty is for "The-original-owner-only" at the time anyway.
Long story short,
1 -my window regulator quit
2- right headlight motor quit
3- the cross-ram TBI gasket leaked
4- the rear end pin that holds the spider-gears came loose
This was not at ONE time, several trips.
The Dealer Fixed EVERY ITEM FOR FREE,
Then when I spilled some cleaning fluid on the rear bumper and ruined the paint, they called a body shop they knew and got me a special deal on fixing it and a scratch on the Targa-Top.
Not all dealers are Equal, being an ex-wrench [Technician] myself, I must say
Not all customers are Equal.
Being Nice,, even though you are frustrated goes a LONG Way to getting "premium service" ANYWHERE you go.
Rusty Wrench aka DrVette
#371 of 498 Re: Previous Post is a mess, Sorry [drvette]
Dec 26, 2011 (9:27 am)
The "Good Old Days" , have been there and it did happen...Too many times to recall all the free fixes..Owning 53 cars to date it, tons of stories, however it would probably bore the distressed Grand Prix owners..
#372 of 498 Re: GP GXP Downshifting Problems [tom_n]
Dec 28, 2011 (6:59 am)
Sadly, I JUST purchased a 2008 GXP with only 54,000 miles from a dealership and have experienced your problem twice. I passed on the the 3 year, 36,000 bumper to bumper warranty $2700 that was offered as well.
Have you had any luck diagnosing your problem further? I know a fluid and filter change rarely fix much but wanted it done just so I knew it was done. I'm worried I just made a huge mistake. I owned the car I traded and got $5000 for the trade and bought the car for $14,900 so if I have to dump, there is room to come out ahead.
Best of luck in your issues as well.
#373 of 498 Re: GP GXP Downshifting Problems [rideus]
Dec 28, 2011 (8:24 am)
Your vehicle may still be within the Powertrain warranty. This runs for the first 5 years/100,000 miles that the vehicle is in service, and may be helpful if the condition you're describing is due to one of the covered components. If you would like for us to check into this, you can email the last 8 digits of your VIN and we'd be happy to look into the parameters of coverage for you.
GM Customer Service
#374 of 498 Re: GP GXP Downshifting Problems [gmcustsvcsarah]
Dec 28, 2011 (8:50 am)
I actually sent a seperate message to GM Customer Service and luckicly, the 5 year Powertrain Warranty is in effect until 9/12/2012. Good news I must say.