63 messages,
Last post on Apr 20, 2013 at 12:04 PM
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Chevrolet Avalanche Forum.
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Chevrolet Avalanche, Engine, Truck
#47 of 63 Re: 07 cam and lifters #6 die at 60,000 miles POS engine [kokopelli_arad]
by jpinela
Feb 10, 2013 (10:21 pm)
That's great that you have warranty. I didn't buy it.hopefully you'll get it fix for free.
#48 of 63 2007 chevy avalanche I faulty lifters
by jpinela
Feb 10, 2013 (10:29 pm)
Im so disappointed with my truck and specially with GM. That I'll never again will buy their cars.
I think that I will fix it and sell it.
#49 of 63 Motor Trouble
by wheel61
Feb 12, 2013 (10:35 am)
I purchased an 2008 LTZ new, after about 60,000 miles i started to have engine noise, low oil pressure indicator was lighting up, took into my Chevy dealer, told me lifter had colapsed, after further inspection , cam shaft was worn, lifters worn, and a host of other problems, they basically rebuilt the motor ( under warranty ) after repairing it was still ticking, unknown to me at the time they added oil thickener to quiet it down. Now my warranty has exspired 1 year later, oil pressure light came on again, now they tell me my motor is done ! After talking to many people including service guys, they are having problems with sludging in the oil pan, and r now saying the oil change monitor on all these vehicles is not working and the oil should be changed every 3500 miles.
#50 of 63 Re: Motor Trouble [wheel61]
by gmcustsvc
Feb 12, 2013 (11:41 am)
wheel61,
Let us know if there's anything we can check into for you. We can be reached via email at socialmedia
gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
Sarah, GM Customer Service
Feb 26, 2013 (9:04 am)
hi there,
First post here...glad to see I am not the only one who has problems with the Av engine... I got mine in today for an engine noise.... 2009 Z71 with 41200 km.... Dealer just called me... he needs to open it up to see what's going on... Asks me to get all my invoices for oil changes as GM will ask him cause it's under warranty. Who keeps oil changes invoices ???? My OnStar is activated and tracks when the oil changes were done...
I am hoping they will cover it even I do not have all the oil changes invoices.... and on top of that, it's always been with Synthetic... I have ALWAYS bought GM my 5th car/truck... not sure anymore...
#52 of 63 re: Motor trouble [gtrottier109]
by gmcustsvc
Feb 26, 2013 (9:20 am)
Keep us posted, gtrottier109. I am guessing that you're outside of the United States as you're using kilometers as your unit of measure. If you need information for how to contact Customer Service in your region, let me know your country and I will get that to you.
Sarah, GM Customer Service
#53 of 63 re: Motor trouble [gmcustsvc]
by gtrottier109
Feb 26, 2013 (9:25 am)
You guessed right Sarah... I'm in the Ottawa-Gatineau region in Canada
#54 of 63 re: Motor trouble [gtrottier109]
by wheel61
Feb 26, 2013 (9:30 am)
I can tell you this, depending on your onstar does not save you, they want to see that you are using a GM approved oil filter, as well as oil. and that the oil changes were done at the correct times. I have also learned from the service techs and other GM personel that they are having engine issues with their onboard oil change indicators, I am told that I should not wait till my indicator say 10% or less but to change my oil every 5000 - 6000 km. After my first engine problems started they opened up the engine, the Cam was worn, lifters collapsed and they said there was so much sludge in the oil pan. I said i had always serviced my vehicle at the GM dealer regularly. They said they knew that and it is a problem . They will fix your engine for now, but it will not fix the problem. Mine needed a new engine, after basically being rebuilt. 10,000 miles later they wouldnt repair it anymore. ( just after warranty ran out )
Good luck !
#55 of 63 re: Motor trouble [wheel61]
by gtrottier109
Feb 26, 2013 (9:49 am)
Hi there Wheel61.
Your experience comes in handy in this case. While I understand your points, I am hoping that they will cover it even if I cannot produce all the receipts. After all, the truck was brand new when I bought it (56K sticker price) and has only 26K miles over 3.5 years... warranty is 5 years/100k miles on the powertrain. If I had been at the 70-80 K mark with it and could not reproduce all receipts, I would understand. but at 26K, I shouldn't have to when it is tracked. You are right that OnStar doesn't prove anything though but at 56K $, I am not someone who will cheap out on an oil change. I thought this truck would last me at least 10 years... guess I was wrong.
#56 of 63 re: Motor trouble [gtrottier109]
by gmcustsvc
Feb 26, 2013 (1:25 pm)
Great to hear from you! if you should ever wish to speak with customer service, GM of Canada can be reached at 800-263-3777 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST). Unfortunately, my social media counterparts and I are only able to work with US customers at this point. Hopefully all turns out well in this situation!
Sarah, GM Customer Service