Last post on Dec 05, 2013 at 8:58 AM
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#618 of 825 2012 Focus transmission self-destruction
Apr 24, 2013 (4:25 pm)
I am the unfortunate owner of a 2012 Ford Focus SE, with the misbegotten 6-speed "automated manual" transmission. I've had the car about 1.5 years, and have amassed just over 18,000 miles on this vehicle. The transmission started lurching and jerking on acceleration from stops, a few days after I took delivery. I returned to the dealership, to be told that there was a software upgrade for my car. While the technician was performing the upgrade, they informed me that the transmission will "feel" strange since it is, in effect, a manual transmission being shifted by the computer. Pardon me, but I KNOW how a manual transmission feels & shifts. Manual transmissions are not supposed to feel like it's full of gravel and has a slipping clutch. I got my Focus back & after a day or two, the symptoms returned. I called the dealership & was told that Ford says the operation is "normal." Normal for a mis-engineered POS, maybe. On 4/14, as I was driving home, the transmission started jerking & grinding like it was tearing itself apart. It would shift into neutral & the engine would rev to about 4500 rpm, at which time the transmission would bang loudly & re-engage the gears. I was concerned that the car would not make it back home (about 4 miles). On 4/15, the car and I were back at the dealership, where I was informed that the clutches had failed, along with the shift forks, solenoids, etc. and etc. Yesterday, eight days after I left my car at the dealership, they informed me that the clutch parts were on back-order from Ford and would not arrive until 5/7. Almost a month to get my car fixed. Totally unacceptable. Even after this repair, I'm afraid that I will NOT trust this vehicle to go on any type of extended trip, less the transmission repeat this scenario.
If you are reading this & considering the purchase of a Focus, do NOT get the "automated manual" -- it is a complete and utter disaster!!
I am hoping that Ford is slapped with a class-action lawsuit, forcing them to buy back ALL of these miserable excuses for vehicles. At the very least, they should be forced to install conventional automatic transmissions into these cars.
I would have thought Ford had learned its' lesson, after the debacle with the 6.0L diesel engine. Apparently, they have not!!
#619 of 825 Re: Should I buy ford focus 2013?? [maniac4]
Apr 24, 2013 (4:27 pm)
NO!!! At least, don't get the "automated manual." I am the unfortunate owner of a 2012 Focus SE with that transmission. It is a TOTAL disaster!!!
#620 of 825 Re: 2012 Focus transmission self-destruction [unfocused13]
Apr 25, 2013 (4:20 am)
I have exaclty the same problem, and I try to change it for a Ford Fusion trough my dealer, do you think it's a good idea?
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Apr 25, 2013 (9:29 am)
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#622 of 825 Re: 2012 Focus transmission self-destruction [libreson1234]
Apr 25, 2013 (3:53 pm)
Only if you can be certain that the Fusion does NOT have the same type transmission as the Focus does. I'm not positive, but I believe the Fusion has a more traditional automatic. Check with a Ford service department, to be sure. Do NOT rely on what the salesperson tells you.
#623 of 825 Re: 2012 Focus transmission self-destruction [unfocused13]
Apr 26, 2013 (4:46 am)
I am having similar problems with my 2012 Ford Focus SE. It shakes and shudders upon stop and go. I am worried that this shaking is going to cause other problems down the road. I have had my car in twice for software upgrades that did absolutely nothing to help this problem. I was told that the computer senses the way I drive and this is why it does this!!!!! It is apparently normal and in no way harmful to the car. I find this hard to believe. I would never have bought this car if I knew this was part of the package. I lodged a complaint with Ford headquarters and they directed me to go back to the dealer. I sure hope this problem will be fixed. I will never buy a Ford again! I should have stuck with GM.
Apr 26, 2013 (10:57 am)
My Focus' transmission is very jerky at parking lot or slow city speeds. Then the other day it dropped out of "drive" into neutral (although the stick was in "D") and the engine started racing; then it dropped back into drive and thrust forward; then again, back into neutral, engine races and then it drops back into gear; all through a busy city intersection.
Yesterday the backup sensor was on although I was driving forward. I had to pull over and shut the car off and start again to get it off.
I took it in to Lief Johnson Ford (Austin, TX) this morning. Clearly, I'm not the only one with these issues. I have a rental for the weekend. I guess we'll see what happens next.
P.S. Ford "Sync" is the worst!!!!
#625 of 825 Re: 2012 Focus transmission self-destruction [bernie59]
Apr 26, 2013 (12:49 pm)
I had the same problem(s) with my 2012 Ford Focus SEL. It started in July 2012 at 300 miles and continued until FMC bought it back in December 2012! The story of it senses how you drive is implausible. What if my wife drives it? My son? They tried "reprogramming." (Twice) They rebuilt the transmission (twice). The installed a new transmission (only once). All to no avail.
I filed a complaint with the BBB. FMC was very responsive and made me whole.
Believe it or not, I miss my Focus SEL. It had everything in it. All but a good transmission. I hope they get it resolved so I can buy another one.
#626 of 825 Re: 2012 Focus transmission self-destruction [jlutzel]
Apr 26, 2013 (2:05 pm)
I just took a video of my 2012 Focus SE with 6 speed manu-matic being stuck in one gear and not accelerating. I put the pedel to the floor and it held at 2500 rpm and would not shift...it felt like I was driving a golf cart with a regulator.
I then put the shifter in S mode, which made no difference AND the S on the dash was not backlite (showing which gear you are in). Going back and forth between D and S made no difference, or going to Park and back to D or S. Once I shut off the car and restarted it, the problem went away.....for now.
If/when this happens again and does not fix itself, I would need to get towed. Luckily I was just pulling out of a parking lot and was able to go back in to it, as I was initially in traffic, stuck going about 10-15 mph....it was not a great feeling and hard to understand what was going on at first.
Also, my Change Engine Oil message comes up every time I start the car, and I changed the oil about a month ago.....do I need to push a sequence of buttons to let my car know the engine oil was changed? This happened after I brought it in for the wiper motor recall, so they probably "updated" the software...possibly causing the transmission glitch at the same time...
I am going to call the dealership tomorrow.
#627 of 825 Re: 2012 Focus transmission self-destruction [jlutzel]
Apr 26, 2013 (3:58 pm)
New to edmunds, but I found it by looking up the same exact problem as everyone else. This forum came up as one of the top results on Google.
I have been having the grinding issues between 1st and 2nd gear since about miles 17,000. I brought it in around mile 18,000 and they said it was just normal transmission sounds and gave me some piece of paper that said it just needs time to break in and stuff about it being normal sounds. But I was at 18,000 miles. I would think everything has already been broken in by now. And it sure didn't sound normal to me...
Now I'm at 23,000 miles and I just took my car in again on Monday because the grinding was getting worse. I told them about the Throwout Bearings and burnt up clutch issues that everyone on this forum was talking about. I haven't gotten any details on what was wrong exactly, but they did say they have to replace the clutch assembly. And unfortunately they are on backorder right now so I'm without my Focus for a few weeks...
And on a side note, I'm also on my 3rd Navigation/touch screen. Had issues with it completely turning off and not coming back on among many other issues. Now on my 3rd unit and the GPS does not work, it runs super slow with it completely freezing half the time, and bluetooth connection issues with my phone so I can't even use the features more than half the time.
I was attracted to the technology and looks of this car. But I'm ready to trade it in after many visits to Ford.
Also, has anyone actually found a long term fix for this problem yet? I have yet to come across a single Focus owner with these problems to find a long term fix.