Last post on Dec 08, 2013 at 8:12 PM
You are in the Ford Focus
What is this discussion about?
Ford Focus SVT, Ford Focus, Coupe, Hatchback, Sedan, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#555 of 833 Re: Ford is the worst ever!!!!! [socal19]
Oct 10, 2012 (12:05 pm)
I bought my 2012 Focus hatchback brand new. It too rolls backwards on a hill pulls out very choppy at times and in slow traffic the tranny slips then bangs into gear. Don't worry Ford and my dealer Gilboy Ford of Whitehall PA tell me this is perfectly normal and I shouldn't worry about it. As much as I like the car I don't trust it as you have discovered. I hate to do it but I guess my next step is the better business bureau. Should've bought the Chevy...
#556 of 833 2012 ford focus sucks!
Nov 04, 2012 (12:52 pm)
Bought my 2012 new, has had issue from beginning, been back to dealer 4 times, they keep telling me nothing is wrong, shudders, shakes, doesn't accelerate as it should, every time i bring it back they tell me nothing is wrong, but they adjust something and now I only get 27mpg on the hwy!! doesnt need to brake in! I have almost 10,000 miles on it and have never had a car behave as this one has. This car sucks have never had more problems, next Sat we meet with GM at our dealer, we will see what they actually do, hell I would even take an even trade if I get one that doesnt have all these problems, I would take it!
#557 of 833 Re: 2012 ford focus sucks! [jgdarling]
Nov 07, 2012 (11:34 am)
Don't you have a lemon law in your state.
#558 of 833 Re: 2012 ford focus sucks! [jgdarling]
Nov 08, 2012 (8:08 pm)
my 2012 focus has been in shop two times for hill assist not working at all, even with 12b37 upgrade and i do not blame the dealership for this. i blame ford motor company for not being able to fix problem as of right now. the service department has their hands tied and probably are getting information slowly about fix. since this could be a safety issue, you should call ford motor company as we did and are awaiting return call and call NHTSA and report the hill assist failure as a safety issue.
#559 of 833 Hill Start Assist
Nov 09, 2012 (5:33 am)
Hill start assist not working is your biggest complaint? Really? Somehow every manual transmission owner in history has managed to handle rolling back on hills, I really think you guys can too. Simply move your foot from brake to gas more quickly in the future. Or if you really want to get fancy, keep your left foot on the brake while you press the gas with the right foot before you release the brake. You won't roll back at all. This is pretty simple stuff folks.
I rented a Nissan Maxima with their ubiquitous CVT and it rolled back on inclines as well. And was generally dreadful to drive. Of the new transmission technologies I'd much rather have the DCT than a CVT, even given the DCT's teething problems.
#560 of 833 Re: Hill Start Assist [kam327]
Nov 09, 2012 (12:12 pm)
I would have bought a manual if that is what I wanted to deal with , but since I paid approx 1,000 dollars more for what I was thought was an automatic tranny, I think they should of made me aware of the different driving characteristics of this car on inclines . Our test drive was on a 6 mile course on very flat terrain. I would be OK with the hill assist if it worked consistantly on our car, plus it feels like a different car each time I drive it.Because of the sparatic gear changes and lurches this car makes, the transmission draws attention to itself.Others riding with me even ask me whats wrong with my car.
My senior Mother also drives and depends on this car and I think this justifies the extra concern.
#561 of 833 Re: 2012 ford focus sucks! [jgdarling]
Nov 12, 2012 (7:08 pm)
Well.... I am glad that I am not going CRAZY!!!! I have been telling my husband about the shaking & shuddering for just about a few weeks...it has actually gotten worse! I have a 2012 focus se that we bought in March & have about 4800 miles on it...now don't get me wrong...I love this little car, but when the transmission mechanic tells my husband that this is normal for this "type" of transmission....SORRY!!! but I don't believe it...I used to have a manual stick vw bug and it never drove like this. So..what are you going to do?? I am just beginning on my mission to either get it fixed, or get a different car from Ford and I am sure that will take some doing!! Most aggravated....that should be my screen name!!
#562 of 833 Re: 2012 ford focus sucks! [starluck3000]
Nov 13, 2012 (3:46 am)
IM with ya on that, tired of being told its normal! Mine has almost stalled out and it only gets 27mpg! I bought it for the gas mileage I could live with the rest, for th 40mpg I was promised, but they tell me then can do nothing about the gas mileage either, then yesterday my air stopped working, I have over 10,000 on my car and each time I take it back it gets worse. Not sure what to do, think Im going to trade it on a toyota!
#563 of 833 It's Normal
Nov 13, 2012 (12:45 pm)
For you guys being told "it's normal", you're going to get that excuse from most dealers for any number of problems. It's up to you to raise a stink and make sure the dealer knows you're not accepting that answer. A few things you can do:
1) Tell them you want the absolute latest software update installed regardless of whether they think it needs it
2) Insist on going for a ride in another Focus on their lot to demonstrate to them this is what you expect your car to drive like
3) Go to a different dealer (yes, there can be vast differences in service between dealers)
4) Get the regional Ford reps involved
#564 of 833 2012 Focus all is well
Nov 14, 2012 (7:01 am)
I have a 2012Focus sedan with handling package, 6speed automatic. For the first 3000 miles there was a small amount of shudder which lessened quickly after that. With 1 year and 15000 miles there is never a shudder, car creeps ahead when stopped like any other automatic. It runs flawlessly. Has not needed service except oil change that came out very clean at 8500 miles. mpg for my partial country road, partial interstate, partial in town driving is 42 to 43 mpg. Cruzing on interstate at 80mph -- 38mpg. 75mph ---40 mpg. 70mph----42mpg. 60 to 65 mph ----43 plus mpg.
It handles beautifully and the brakes are impressive.
Don't understand this stuff about rolling backward when starting on a hill. Standard shifts do that all the time---sounds like driving 101 to me.